Frequently Asked Questions - Elan Solar Fairy Lights - Warm White 100 LEDs

Question:

can you use the solar fairy lights indoors with the solar panel near a bright window
By kwok on Feb 7,2024

Answer:

Hi, 

The panel will not charge through glass as modern windows are designed to keep out up to 98% of all UV rays, and UV rays is what the panel uses in order to convert into energy and charge the battery. 

Question:

In order to fully charge does the solar panel need to be ‘on' continuously? Thanks
By Cecilia McDowall on Nov 1,2021

Answer:

no you can charge your solar panel while the lights are switched off 

Question:

How do I stop them flashing, I would like them permanent ?
By Christine Johnson on Sep 18,2021

Answer:

if you press the mode button it should take you to the mode for permanent 

Question:

Do you make your white fairy solar lights in groups of forty
By Thomas meechan on Sep 7,2021

Answer:

unfortunately not, we either have them in 100 which is 10 metres or 200 - 20 metres 

Question:

Can the solar panel be wall mounted
By Russ on Aug 7,2021

Answer:

I am afraid not.

Question:

The foxes have chewed the cable connecting to the solar panel. Can this be fixed or replaced?
By Jeannette on Jun 12,2021

Answer:

I am sorry to hear that. The panel is integrated and this part cannot be replaced. 

Question:

Can I put these lights in a glass jar Thank you
By Carol Watson on Mar 29,2021

Answer:

As long as the solar panel is exposed to some direct daylight (not through glass/window etc) you can put the fairy lights inside a glass jar.

However, I would be mindful and make sure that the lights are not staying inside a jar that is full of rainwater etc. 

Question:

Which are the best solar fairylights Elan or Lumify? Also I would like a warm white but not a yellow light, which brand would you suggest please. Thank you very much
By tracey on Mar 19,2021

Answer:

There are two different products. The Elan fairy lights can only be charged via the panel. The Lumify can be charged via the panel and through a USB cable. 

The warm white will have a yellowish effect. 

Question:

Would the Elan solar lights work inside a very sunny glass porch, west facing? Thanks
By Nicola on Jan 9,2021

Answer:

We would only recommend these for outdoor use. Our Lumify range have the option to use indoors, perhaps look at those. 

Question:

can you replace the LED bulbs when they break?
By David on Dec 26,2020

Answer:

No sorry!

Question:

Hi - can you please advise the overall length of the light set x100.
By Graham Cairns on Nov 22,2020

Answer:

The lights are on a 10 metre string

Question:

Hi - Is it just sun light that solar powers the lights or will they charge in winter. Thanks
By Julia Knill on Nov 20,2020

Answer:

Our lights work best in direct sunlight but can work throughout winter running on daylight, run time/ brightness may be reduced

Question:

Do they work in the winter when it isn't very sunny
By Sandra on Nov 19,2020

Answer:

Our lights do all work in the UK winter conditions, they may not light up for as long as they can in the summer months.

Question:

Do the lights have a timer or other setting so you can limit how long the lights come on for. Or do they lonly turnoff at dawn ? Thanks
By Phill on Nov 2,2020

Answer:

These do not have a run time and will keep going until dawn or until their battery runs out, depending on what comes first.

 

Question:

Do these come on automatically every evening or do they need to be turned on. Thanks.
By Rebecca Gunn on Jul 22,2020

Answer:

These will come on automatically every evening, after being turned on for first use. 

Question:

What colour is the cable?
By Sarah on Jul 20,2020

Answer:

The cable is green. 

Question:

Please could you tell me the lumens rating for these lights. I am trying to estimate how many I would need to light an area.
By Paul on Jul 5,2020

Answer:

These are purely decorative and give out the same light as fairy lights on a Christmas tree. 

Question:

Please could you tell me the lumens rating for these lights. I am trying to estimate how many I would need to light an area.
By Paul on Jul 5,2020

Answer:

These are purely decorative and give out the same light as fairy lights on a Christmas tree. 

Question:

Although designed and delivered from the UK can you tell me where they are made
By Ian Thomas on Apr 13,2020

Answer:

Our lights are made in China. 

Question:

Will these work during the day, want them round a market stall.
By Gaynor on Dec 8,2019

Answer:

If you cover the panel the lights will come on in the day but will not charge so will likely only last a few days. You could have a look at our Lumify range which includes USB charging and charge at night and use in the day.

Question:

Hi, can you tell me the lengths of each of your solar powered fairy lights in warm white. I need one set to cover an arch and a different set to go across a bigger pergola. Thank you.
By Christina on Aug 1,2019

Answer:

Both of the 100 LED sets (Lumify and Elan) are 12m strings, 10m of light string with LEDs evenly spaced and then 2m at the end to the solar panel or control tube.

Question:

Can you turn these lights on manually before it becomes dark? I would like to install them in a child's playhouse
By Anthony on Jun 5,2019

Answer:

Covering the panel will stop them charging and switch the lights on, of course, this will reduce the amount of charge per day so we would only recommend doing this for a limited time or maybe every other day during summer months.

Question:

Can you deliver these to Spain as a gift for my daughter? As she lives in Spain, there is plenty of sun for re-charging during the day even in Winter, so apart from the unnecessary usb recharging facility, what, if any, are the advantages of buying LUMIFY over ELAN lights please? I would probably use the cash saved to buy more sets of ELAN! Many thanks.
By Carol on Jan 14,2018

Answer:

Yes, we deliver to Spain up to a weight limit then we need to quote you. The main differences are the USB and the settings modes (flashing etc.)

Question:

Hi Are these lights waterproof? Thanks
By Lindsay on Nov 20,2017

Answer:

These fairy lights are designed for outdoor use but are not designed for being submerged under water. 

Question:

Hi, Are these lights safe to use on canvas? I'm planning to wrap them around my tent and guy ropes when we go camping. Thanks
By Catherine on Jun 29,2017

Answer:

Many customers use our fairy ligths when camping.  I can't think of any reason why canvas would be a problem as LED like the one if our fairy lights are very low energy.

Question:

Can these be used on a cantilever parasol?
By Marie on May 22,2017

Answer:

I can't think of a reason why you could not use them cantilever parasol as long at the solar panel get sun light these fairy lights will work. 

Question:

Can i extend the distance from the solar panel and the first light by around 6- 8 meters for optimum sun capture.
By Mark on Apr 25,2017

Answer:

I'm afraid this isn't possible.

Question:

Hi, what's the difference between Elan solar fairy lights and Lumify solar fairy lights? Thanks.
By Polly on Apr 18,2017

Answer:

Hi Polly, the major difference is the USB backup which is only on the lumify solar fair lights. The panel, battery tube and number of lights on a string are different too.

Question:

Could we not buy these in purple or green? Thanks.
By Kevin Thompson on Apr 13,2017

Answer:

Currently the Elan ranges comes in white and warm white.

Question:

How long is the actual string of lights (not including the cable from the solar panel to the lights starting)?
By Laura Benson on Feb 17,2017

Answer:

The string of lights itself is 10m, with 10cm between each bulb.

Question:

How long is the lead wire before the lights start?
By Meena on Oct 31,2016

Answer:

The lead is 2m before the lights start.