Frequently Asked Questions - Lumify USB Solar Fairy Lights - Multicolour 100 LEDs

Question:

I bought these for Christmas and would like to put them away until next year. Should I periodically charge them throughout the year so the battery doesn’t go flat. Many thanks.
By Annette Anderson on Jan 13,2024

Answer:

Hello,

The lights are weather proof so can be used all year around, you shouldn't store them away over winter as the battery can deplete so much that they will not turn back on. 

Question:

Hiya, could you tell me if your solar lights are weatherproof and waterproof. Thanks mark
By Mark sutton on Oct 13,2023

Answer:

Hi Mark, our light are weather proof but not waterproof so submerging them would not work. 

Question:

Do you sell an extension cable that would allow the solar panel to be further away from the main lighting string ? Thanks, David Hales
By David Hales on Aug 5,2023

Answer:

Hi David, We dont have an extension cable for this light unfortunately 

Question:

I'm putting these in a gazebo and as it's darker in there (solar panel outside in sunlight) I would like them to come on during the daytime - is this possible?
By Elaine on May 11,2021

Answer:

The lights will operate if you disconnect or cover the panel. However, we do not recommend that. It is best if you use them as per instructions. 

Question:

Hi once again my last purchase was two solar spotlights 39£. They have been placed in my garden ornamental wind mill withthe windows drilled out and looks like its open.they are brilliant. I am looking at the lumfiy fairy lights 100 lights multi coloured 39£ but would like to know how far apart are the lights thanks . Keep up the good work.
By Leslie priestley on Apr 26,2021

Answer:

They are spaced approximately 10mm apart.

Question:

What is the best size cable clip to use and what colour is cable on multi colour string?
By Terence Gardner on Jan 2,2020

Answer:

Normal sized cable clips will be sufficent. The string is the same size as mains fairy lights. The cable is green. 

 

Question:

Hi. I want to put the lights underneath two wooden arches. This means that the sides of the light will be more visible than the top/tip of the led. Was wondering if the sides are as bright as the top if that makes sense? Thank you.
By Andy on Aug 11,2019

Answer:

The LED light is reflected around the bulb outputting in all directions (side on and up top). Hope that helps. 

Question:

1. Are multicolour available in 300 LED? 2. FAQ says 300 have larger battery than 100s BUT description says both have 18650 type? Please explain. 3. Do 100s glow brighter or longer than 300s if same battery? Thank you.
By Peter Watmore on Oct 14,2018

Answer:

1, Multicolour are only in 100s

2, Both batteries are same size 18650 but milliamps are 2,000 on the 100s and 2,600 on the 300s

3, The battery output is the same so the lights will be the same brightness. 

Question:

What is the drop length for each light. I'd like to start stringing them above my gate which has a post above but I don't want them to dangle below post. Also what is safe to secure them to wooden fence without damaging wires? Thank you Janie
By Janie on Jun 29,2018

Answer:

The length of each light unit including wire is approx 3cm. Many customers use hooks or cable ties to secure the string.

Question:

Will you be getting the 300 LED Multicolour fairy lights back in stock anytime soon? The 100 are not quite long enough for my garden
By John Roan on May 8,2018

Answer:

There aren't any plans to introduce a 300 LED multicolour option at present.

Question:

I have cream/white decking on a static caravan, can I get these strings in clear or white cord?
By Martin on Mar 23,2018

Answer:

Sadly we only have green cords for the lights. 

Question:

Hi there. Can you list the colours of the bulbs please? How long should they stay alight for in the summer? And during the winter? Thanks. Annabelle
By Annabelle on Feb 24,2017

Answer:

Hi Annabelle, the colours are Red,Yellow,Blue and Green

Question:

I need a replacement battery for this set and cannot see the item for sale
By Alan Walder on Oct 9,2016

Answer:

The battery should not need replacing on these yet which is why we do not currently offer one for sale.  In this scenario it is best to contact [email protected] to go through some trouble shooting and should a replacement battery be the solution they will provide one for you.

Question:

Just purchased a set of these lights could you tell me if there is a guarantee with them please.
By Christine Kilpin on Dec 21,2015

Answer:

All of our lights are covered by a 12 month warranty from date of purchase

Question:

The text implies that to use these lights from a USB source (ie indoors) you need to remove the battery. Not sure why this should be? I want to power them from a USB source but while outdoors - can I not leave the battery in and use USB to keep it automatically topped up?
By Brian Winn on Dec 7,2015

Answer:

These lights can be charged via the solar panel or via USB. If you intend to use them long term indoors you have two choices. You can USB or solar charge the battery to full, disconnect the panel or USB cable and operate the lights as required from the tube. Alternatively you can remove the battery and leave them plugged into a USB cable that will power the lights direct.

Question:

What is the length from the first bulb to the last and do you supply the multicolour with 300 LEDs?
By Ian Smith on Nov 3,2015

Answer:

It is 10m of lights with an extra 2m back to the solar panel. We are only doing multicoloured in the 100 length.

Question:

Can you join more than one set together without losing power/brightness?
By Dave Clark on Sep 8,2015

Answer:

You cannot join the units.

Question:

Can the LED attachments, dragonfly, butterfly etc. be used with these lights ?
By Tony Davis on Aug 8,2015

Answer:

The attachments on our website can be used with all of our fairy light brands. Yes.