Frequently Asked Questions - TrueFlame USB Solar Crook Lantern

Hi, 

They are an 18650 battery and can be purchased here:

https://www.thesolarcentre.co.uk/products/SolarCentre_18650_2600mAh_Lithium_Ion_Rechargeable_Battery-857-5.html

Hi Nick, thank you for your message, our True flames need a good day in the sun and they will light for up to 10 hrs from a full charge.

3000mAh will not be a problem,  it will last about a 1/3 longer via a USB charge but is unlikely to be fully charged by the solar panel alone. 

Lantern Height: 19.5cm
Lantern Width: 12.5cm

Hi Lesley!

Thank you for your question!

I can confirm the lantern does have an on/off switch this can be found located at the bottom of the light.

Hi Rich!

Thank you for your question.

I can confirm the lantern is a dusk till-dawn light so the unit will come on at dusk and turn off automatically at dawn!

Hi Nic!

Thank you for your question!

The body of the lantern is made out of toughened plastic!

Hi Jean!

Thank you for your question!

You may however the panel would need to be covered as any light that could get onto the panel would cause the light to not work!

Hi Carol!

Thank you for your question!

The dimensions of the light are:

• Lantern Height: 19.5cm
• Lantern width/depth: 12.5cm
• Height(including spike): 84cm
• Height(excluding spike): 67cm

The height of the lantern is 67cm.

Hi Chris!

Thank you for your question!

The dimensions of the light are:

• Lantern Height: 19.5cm
• Lantern width/depth: 12.5cm
• Height(including spike): 84cm
• Height(excluding spike): 67cm

It is a 18650mAh Lithium battery.

The one that we advertise on the website is not compatible. You need one that does not come with a pin, in order to fit inside the battery compartment.

yes, you can charge your light via the sun but have the option to charge your light by USB 

It is 50 Lumens. It is mainly a decorative light. 

No sorry, it will only ever flicker. 

Yes, they do have an on/off switch button.

unfortunately its not im afraid 

It will take 4 hours for the unit to fully charge via the USB cable. 

You can just take the light indoors, charged it and place it back in the garden.

This lantern has an integrated solar panel. 

IP44

It is black and made of plastic. 

Please do hold down the on/off button at the bottom of the light for 5 seconds. 

its is IP44 and the solar panel is integrated on the top of the light 

No, that is our Trueflame torches, they have a filigree pattern. The crook lantern is as shown. 

These lights are waterproof.

It's plastic.

It's plastic. 

Please press on the power button 2 times.

I am afraid not, we do not recommend that.

The price is for one lantern.

I am afraid that we do not sell the charging cable separately.

The item is made from toughened plastic and the window are plastic. The Crook it sits on it metal. 

• Lantern Height: 19.5cm
• Lantern Width: 12.5cm
• Height: 67cm (excluding spike)
• Overall Height: 84cm (including spike)

We recommend charging these for 4 hours and then after that they should be fully charged. Once they are off charge, thrun them on by pushing and holding the button in for 3-5 seconds and they should then come on for you i nthe evening and then recharge during the day. 

batteries can be purchased here 

The Lanterns are made of toughened plastic. The light weighs approximately 0.8kg so would take a good amount of wind to blow them off a table.

No, the flame effect is always on. 

Yes, the Crook Solar Lanterns has a on/off switch 

LED and you will not need to replace them.

Almost all glass has some sort of UV protection and filters out light which in turn reduces the amount of charge you get from a solar panel. However, the Lamp comes with USB backup so you could add additional charge as and when needed or pop the light outside in the day and bring it in at night.

This isn't how it's designed to be used however the base could be removed to allow holes to be drilled to secure it as you describe.

50 lumens