Punton Verified Purchase
I bought a shapelight globe and after charging, it worked indoors but not outside. I contacted the Solar Centre who asked us to try a couple of things but when it still wouldn’t work they sent a replacement base within a couple of days which works perfectly. Very happy with their customer service. I’ve bought quite a few items over the years and this is the first issue I’ve had so I am also very happy with the quality of their lights. By Kenny on Mar 22,2024
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Pebble Solar BaseVerified Purchase
Bought three pebble lights and I was extremely pleased but one base wasn't charging from solar only USB. A few months old emailed The Solarcentre and a replacement free of charge was sent out the same day, what service.
I will definitely be a returning customer, one of my work colleagues has also bought lights after seeing mine.
Customer Photos: By Shaun on May 20,2023
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Love the productsVerified Purchase
I had a shapelight base replaced. It was still under guarantee and was speedily received.
I have 2 pillar Shapelights which I gifted to a friend .I also have 2 cubes and 100 fairy lights.
I love them all. They light up my garden so perfectly
The Solar Centre offers excellent products at an excellent price and second to none service.
By Allie Blair on Feb 19,2023
Helpful? 1 | 0
Replacement baseVerified Purchase
After waiting a week for my email to be replied to, I phoned customer service and as light was still in guarantee and got a new replacement base for my shapelight the next day, no quibbles. All working perfectly now. By Jackie on Dec 31,2022
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Replacement baseVerified Purchase
Bought three of the globe lights. First one out just would not charge. Replacement base came very quickly after messages back and to sort out the problem. Super service. .Works a treat now. The other two are working well too. .
Thank you for wonderful service. This is our third order and we are so pleased with efficient service. By Dorothy on Sep 25,2022
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Great Company Verified Purchase
I have been purchasing from this company now for quite a few years. I have bought gifts for our friends as they all liked ours . At the moment we have 10 lights in different parts of the garden . I have had 3 replacement bases as som of ours are now a few years old . Easy to fit and I can highly recommend all the products and help with the staff 5*+ for me .
Customer Photos: By Ann-Marie Docker on Jul 29,2022
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Replacement baseVerified Purchase
I highly recommend this company. I've had my solar lights for over a year and one of them decided to stop working. I emailed the company for help and got a reply within a couple of days sending me the link for a replacement base. Once ordered it came within a few days and my garden is back looking amazing again- so happy and definitely happy to order from them again - thank you By Sandra on Jun 30,2022
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Shapelights Replacement BaseVerified Purchase
Excellent quality and works wonders By Balaram Raman on Jul 2,2021
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Shapelights Replacement BaseVerified Purchase
Professional support team supplied information about replacement base. The base was dispatched quickly, was well packaged,and worked perfectly. Very happy with Solarcentre products and support.
By Kevin Morley on Apr 22,2021
Helpful? 1 | 0
Shapelights Replacement BaseVerified Purchase
Professional support given by Suzie.
Replacement base was dispatched quickly, well packaged, and worked perfectly. Very happy with Solarcentre products and support.
By Kevin on Apr 22,2021
Helpful? 1 | 0
Replacement baseVerified Purchase
Great service, I called to say the base was not working when it arrived and I had a replacement with in 48hrs, super customer service By Nick Embleton on Mar 6,2021
Helpful? 1 | 0
Shape lights replacement baseVerified Purchase
Excellent service, replacement base arrived in a few days and corrected the issue. By Tracey Sanderson on Mar 6,2021
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Replacement baseVerified Purchase
Helpful communication and response. Replacement base working perfectly. Thank you By Debbie on Feb 26,2021
Helpful? 1 | 0
Replacement baseVerified Purchase
Helpful efficient service from Kayleigh at the Solar Centre. Prompt delivery and well packaged replacement part.
By Gaynor Scott on Nov 26,2020
Helpful? 1 | 0
ReplacementVerified Purchase
No quibble on issuing a replacement, dispatched quickly. New unit working fine. By Shaun smith on Oct 18,2020