Contact Us

Our customer service team is always happy to hear from you.

You may find the answer you need by following the links below:

Delivery Payment Orders Returns

Not found what you are looking for? Get in touch with us using one of the methods below.

Live Chat

with one of our customer support advisors, or tap the icon in the bottom left-hand corner.

To resolve your query as quickly as possible, please have your order information to hand, including:
  • Order number
  • The product that you need help with
  • Any photos or videos, where applicable


    Email Us

    Please submit a request today to our dedicated team who are on hand to help with your enquiry.

    To help you as quickly as possible, when submitting your request, please provide us with:
  • Order number
  • The product that you need help with
  • Any photos or videos, where applicable.
    [email protected]


    Our Address

    Please note that our unit is not a retail premise and we cannot receive customers in person.

    SolarCentre
    44 - 46 Coldharbour Lane
    Harpenden
    AL5 4UN



    Trade Enquiries

    Please note that we are unable to reply to customer service enquiries sent to this address.
    [email protected]

    Phone our support team (MON-FRI 8AM - 4:30PM)

    01727 743200
    Can't find the help you need? Click here for further assistance.