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Frequently asked questions
How high should the lights be fitted on a 6ft fence.
Asked by Rachael on 10 Aug 2024
It depends on where you want the light to shine, I would recommend testing at various heights to see which gives you the most desired effect.
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We have a pair of the Avon wall lights and have been very pleased with them. However, one has stopped working and I am thinking that the battery needs to be changed. Of course I have lost the instructions and I cannot see how to get inside to change it. Can you help?
Asked by Derry Gibb on 11 Jun 2023
Hello, Unfortunately, the Avon lights do not have replaceable batteries. It is a sealed unit.
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would all your solar products be suitable in Scotland where it's mostly rainy and clouded all year round?
Asked by anna on 14 May 2023
The Avon Up & Down Solar Wall Light you have enquired about would be suitable for everyday, year-round use even in cloudy weather conditions. For further potentially suitable year-round options, head over to our Works in Winter section. Hope this helps!
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Can you please give bracket size need 6cm if larger have you a solar wall light with a 6cm bracket. Thank you
Asked by Richard Adamson on 24 Jul 2022
Hi there, The back of the light is 9.7cm by 7.7cm, the screw holes are 3.5cm apart.
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How do they fix to the wall ?
Asked by Deryn Willett on 12 May 2022
They are screwed on.
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Please can you tell me the position of the solar panel on the light? I cannot see in your photo, is it on the top along with the upward-facing light?
Asked by Alison on 6 Mar 2022
It is integrated on top of the light.
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Want to fix lights onto a fence... what needs doing to fix them.on said fence
Asked by Linda on 18 Jan 2022
We provide the fixings, it's fixed by screws and Rawlplugs which is provided.
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Hi, will these work if I fit them to my wall under a over hang which is about a foot long. Many thanks.
Asked by Mark on 13 Dec 2021
Hi there , If its shaded it will block the light from getting sunlight to charge so I would advise positioning is somewhere where it has full access to sunlight.
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Can you tell me if these would get adequate charge on a north facing wall? Also, can you confirm they automatically switch on at night. It doesn't say on the product description.
Asked by marc godin on 10 Oct 2021
They need to be installed on a South facing wall. They come on automatically when it gets dark.
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Can these lights be set with a timer to go off?
Asked by James McGowan on 5 Oct 2021
I am afraid not.
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Do these have to be fitted to a hard structure or can they be fitted to a fence panel?
Asked by Steve on 15 Aug 2021
They can be installed on a fence.
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From your diagram, it looks as if you have to remove the light from the wall to switch it on or off. Is this right?
Asked by David Entwistle on 15 Jul 2021
The switch button is located at the back of the unit. However, if the unit has been left switched on, it will come on automatically each evening.
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Can you please give the measurements of this light please. Thanks
Asked by Kate on 12 May 2021
Please see below: Lamp height: 77mm Lamp depth & width: 90mm
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Is the light coming out from two little squares at the top and bottom of the box rather than the whole top/bottom surface? My light has been charged for 3 days now in these are the only little lights I can see
Asked by Lyudmila on 17 Apr 2021
Correct there are 4 lights in each corner at the top and four lights in each corner at the bottom.
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Hi - can these be fixed to a fence or does it need to be a wall? Also, how far apart do you recommend they need to be to light up a small garden 10m long by 8m wide?
Asked by Caroline Holmes on 17 Apr 2021
The lights can be installed on a fence. How many units you will need depends on the effect that you want to achieve.
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Do these lights have an on/off switch ???
Asked by James Gordon on 27 Mar 2021
Yes, they do have an on/off switch button.
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What is the IP RATING & how much lumens do they give please ?
Asked by Kelly on 1 Nov 2020
our lights are made to withstand the UK weather conditions, they give 50 lumens
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Do these lights have a motion sensor? I'm looking for this type of outdoor light with (no) motion sensor so the light will be in constant all night
Asked by Chris on 1 Nov 2020
There is not motion sensor on these lights.
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Hi, Has this light got a separate panel or is the everything contained within the light? Many thanks.
Asked by Alfred Ng on 26 Oct 2020
The light is all contained, so panel is on top.
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How are these lights activated? I.e. do you switch them on, or do they come on automatically?
Asked by Kieron McCann on 12 Oct 2020
These lights are automatic when swicthed on they will illuminate when they detact darkeness and turn off when they detect daylight. The do have an On/Off switch on the light it'self to stop it's automatic function.
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If mounted on a straight northfacing wall - will it only work for approx 2 hours during winter or more likely not at all? Thanks
Asked by Anders Svenningsen on 24 Sep 2020
We would not recommend this for a north facing wall.
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Do you have the option to turn this lap on an off or does it run for as long as it has solar energy?
Asked by Laura Drage on 21 Aug 2020
Yes this can be turned off/on but if you wanted to leave it on, it will come on automatically and then turn off after the battery has run out or daylight.
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How long does the first charge take, does the light need to be switched on to charge.
Asked by Jan on 20 Aug 2020
We recommend 3-5 days in the 'off' position for a full charge.
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Can you turn them on and off or do they come on automatically and stay on until they run out of charge? If they don't turn on and off can you recommend a similar product which you can turn on and off. Thanks
Asked by Joanna Majithia on 15 Aug 2020
You can turn these on/off when you like, however, the button is on the back of the light, so it depends how high up they are as to whether you wish to do that every night. If left on they will automatically come on and stay on until they run out of charge.
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Do I have to purchase any battery for the light or are they included or does it not need them
Asked by Sandra parker on 3 Aug 2020
Battery and all fittings are included.
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How many lumens is this please ?
Asked by Russell Simpson on 28 Jul 2020
it is 50 lumens
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How long do these last for and does water get into the unit??
Asked by Julie on 22 Jul 2020
The lights can last up to 10 hours on a full charge, in winter you may find a shorter run time of up to 6 hours. Water should not be able to get into the light as it is sealed.
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Can these lights be fixed onto a brick wall with the fittings they come with?
Asked by Gill on 21 Jul 2020
Yes they can be fixed onto a brick wall.
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What is the difference between the standard mode and energy saving mode?
Asked by Rebecca Rutherford on 20 Jul 2020
The energy-saving mode is dimmer than the standard to enable a longer run time in winter.
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Does these light have replacement battery's which we can buy?
Asked by Jay Mistry on 18 Jul 2020
The batteries cannot be replaced on this unit.
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Hi, does the Avon Solar light have an on/off switch ?
Asked by Jim on 12 Jul 2020
Yes, it does have an on/off switch button.
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Are these warm white or cool white?
Asked by S Andrews on 3 Jul 2020
These are a warm white colour
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Hi, what is the overall sizing of this please (width and height) The description says 90mm W but that seems very small? Thanks
Asked by Jane Lertas-Robinson on 1 Jul 2020
Lamp height: 77mm Lamp depth & width: 90mm
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What colour are these
Asked by Dawn Leshone on 29 Jun 2020
The light is warm white colour and the light is an anthracite colour. Very dark grey
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Can these be turned on and off?
Asked by Tania Thynne on 28 Jun 2020
Yes, the on/off switch is on the back of the light.
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Can the light be switched on and off without having to remove any of the galls or panels? Thanj you
Asked by Matt Gates on 19 Jun 2020
The on and off switch is on the back of the light.
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Hi, Is the bulb replaceable? Thanks
Asked by Upendra Limbu on 17 May 2020
The bulbs are not replaceable.
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How long do the batteries last and can you change them when they fail.
Asked by Andy scott on 16 May 2020
The batteries should last for 2-3 years. You cannot replace the batteries on this unit.
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How are these lights switched between normal and power saving mode?
Asked by Shaun on 14 May 2020
There is an on/off button that you press and you will see the light dim.
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Are these easy to install does it require drilling into wall. I want to place these under the front of house
Asked by June Sales on 14 May 2020
Yes it will require drilling.
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Does this light include a standard on/off switch for operation or is it fully automated?
Asked by John Kay on 5 May 2020
The light does have an on/off switch, but if left 'on' the light will come on automatically in the evening without the need for intervention.
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Hi, Can I screw this light to a tree that is in direct sunlight, thanks
Asked by Lisa on 24 Apr 2020
We would not recommend it, needs to be secure on a wall.
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Is there a switch with an option to turn the lights on and off?
Asked by Emma on 23 Apr 2020
There is an on/off switch.
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Can these lights be ordered in cool white instead of warm white or do you have any plans to release these in cool white in the future?
Asked by Michael on 5 Apr 2020
These are only available in a warm white at the moment, but I will pass on the cool white idea at the next product meeting.
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Does the sensor need to be in direct sunlight or will this operate on a north facing wall ?
Asked by Martin Storr on 8 Mar 2020
The solar panel which is on top of the light needs sunlight so we recommend a southern facing wall. The light will still work on a north-facing wall but will significantly reduce the performance especially in winter.
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Is the solar sensor on the top of the cube? Is this suitable to fix on 4 inch posts at the side of somew steps? Is the fixing screws or does it hang on two screws in the post?
Asked by michael langstaff on 28 Jan 2020
Yes, the solar panel is integrated on top of the cube. Yes, 4 inch posts will be fine, the light installs by screwing two screws into the post then sliding the light onto those screws.
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