Please note we are moving onto a new customer services platform today (21/09/2021)
whilst we will make every effort to make the transition as smooth as possible, there may be some disruption in the switching process. We ask for customers patience during the switch over and initial period of operating the new system.
We know that this will ultimately give customers a better experience.
Where is my order?
Our long-awaited Order Status Checker
page is now live! Simply enter your Order ID or email address and delivery postcode and our system will tell you the current status of your order. Please note that if your order is in Backorder the delivery estimate is the only information we have at this time so we would kindly ask customers to check back nearer to that date rather than email in as we won't have access to any additional information. As soon as we get an update the Order Status Checker
will be updated immediately.
General enquires & sales
The Solar Centre is an on-line business which has been carefully designed to provide a secure, informative and trouble free e-shopping experience.
If you have any questions, comments or suggestions please email [email protected]
Please email one of our support team [email protected]
Please note that our unit is not a retail premises and we are unable to receive customers in person.
44 - 46 Coldharbour Lane
Please note that we are unable to reply to customer service enquiries sent to this address.
Phone our support team (MON-FRI 9AM - 5:30PM)