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Frequently asked questions
Is it possible to just purchase replacement caps for these lights
Asked by Evelyn Rennie on 23 Jul 2024
the lin oto these can be found here
Is it possible to just purchase replacement caps for these lights
Asked by Evelyn Rennie on 23 Jul 2024
the link to these can be found here
How many lumens do they output. Do they need sunlight or just light. Thank you John
Asked by John on 5 Aug 2015
They need as much direct sunlight as possible on the solar panel, which is on the top of the unit. We do not list lumens but it is the approx. equivalent of a 3w bulb.
Hi, One of my Canterbury lights has stopped working and after inspection realised the batteries are in a sealed unit, is possible to replace or purchase just the lighting unit.
Asked by Tom Lee on 22 Apr 2015
You can change the batteries. There should be 4 small screws on the green printed circuit board. By undoing those screws you can lift the circuit board enough to pop the batteries out.
I bought last year on the 1st of July 4 of your solar lamps via amazon. Unfortunately one of those is not working anymore. Could you please be so kind and tell me how the process of warranty works? Thank you and kind regards!
Asked by Grell werner on 20 Apr 2015
Please contact Amazon for a replacement under the 'Amazon Basics One-Year Limited European Warranty'.
Hi I bought these from you last year but haven't put them up yet. My main concern is that we live by the sea and wonder will the sea air corrode them- have you any experience of this? How do they last long term? Thanks
Asked by Dermot on 27 Feb 2015
These lights should be fine by the sea although they will degrade slightly quicker than the normal. You should expect them to last a good 5 years (with care and replacement of batteries).
I bought 10 of these from you last year however we are only just about to put them up and have realised that the circular part you attach to the wall is larger (width) than our fence posts. Can you recommend any other way to fit them?
Asked by Joanne T on 17 Feb 2015
Unfortunately I cannot recommend another way to fit the lights. Any changes made to your units will invalidate your 12 month warranty period.
I am looking for warm white wall lights - are these suitable or are they bright white
Asked by Debbie Fielding on 18 Jan 2015
These are plain white and not warm white.
I have 9 of these Canterbury lights the white shades demerit in colour and go very brittle around the top do you sell replacements.
Asked by JOHN VASEY on 29 Nov 2014
Unfortunately we do not sell the white shades separately.
is there a switch so that the light does not come on at night when not required ? what are the new power saving tops?
Asked by james on 24 Nov 2014
You can manually turn these off. They will still charge in the off position. The power saving tops can be used with this light and have a separate setting which uses nearly half the energy and lasts for longer but is slightly dimmer than normal tops.
live in north scotland so in winter dark at 3 pm. Will these work if no direct sunlight as we often have days which are cloudy all the time .
Asked by Doug on 6 Nov 2014
I would recommend purchasing the new power-saving tops and ensure that they get as much direct sunlight as possible on the solar panels.
Does the light have to be in direct sunlight to charge? As I would like to put a light in my porch which is covered. If not can you recommend another solar light that doesn't require direct sunlight. Thank you
Asked by Mark on 23 Oct 2014
The solar panel, which is on the top of the unit, must have direct sunlight. I would recommend this: https://www.thesolarcentre.co.uk/products/Solar_PIR_Porch_Light-379-78.html instead.
Please can you give me the details of the dimension (height, depth and diameter)?
Asked by Karin grell on 21 Jun 2014
Dimensions 78mm diameter, 365mm high, 145mm from wall to outside of light, Wall Bracket: 112mm diameter
Would this light a patio area approx 4.5m x 2.4m?
Asked by Sam on 9 May 2014
It is more of a decorative light. It is not designed to light a large area.
Do these lights work as well in Winter as they do in Summer?
Asked by Susan on 7 May 2014
They will operate for less time in Winter due to the lack of sunshine and shorter daylight hours.
Would this light be ok fitted in a porch
Asked by Stewart on 16 Apr 2014
The top of the light is where the solar panel sits. The solar panel needs as much access to direct and unobstructed daylight as possible. If it doesn't then the light's performance may suffer.
What is the light power output in lumens on these ? (Canterbury solar wall light)
Asked by Chris on 13 Apr 2014
It is the equivalent of a 6w light bulb.
I want to fix solar powered wall light on east facing wall where there is morning sun for about four hours on a sunny day. I need light up to about 10 pm to see the key hole to front door. Please advise whether this would be enough. How accessible the batteries to recharge in winter if needed. How much spare batteries cost? Do you supply spare batteries?
Asked by Kirit Talati on 9 Apr 2014
We would not recommend this light for the location. This light works best on a south facing wall and benefits from as much direct (and unobstructed) sun as possible. If you have a less than ideal location the light may struggle to work in winter. The batteries are underneath the top and simple to replace by removing two screws and popping them out. It is 2 x AA batteries than can be purchased from any supermarket or shop.
do you sell the replacement head (solar bit) for this product) as mine have broken Many Thanks Martin
Asked by Martin Wright on 27 Feb 2014
We sell just the top part of the light here: Replacement top
Can I take the batteries out and charge them in winter when there is insufficient sunlight for the usual recharging process? If so, do I need a special battery charger?
Asked by Geoffrey Barker on 14 Feb 2014
You can take the batteries out and charge them. You won't need a special battery charger as a regular battery charger should be sufficient.
Hi, I know You recommend these for south facing walls but my porch is north facing. Will these work?
Asked by David Giles on 26 Jan 2014
We can't recommend these for North facing walls, at this time of year you won't get much out of them at all. Where possible it may be worth considering a light with a remote panel such as one of the Security Lights that give you more flexibility on panel placement.
Whereabouts on the light is the solar panel located
Asked by Mary on 23 Jan 2014
The Solar Panel is located on top of the light.
Where can these, and the Bath Lights be used? I would like to use these somehow in my flat...
Asked by Wendy on 23 Jan 2014
The Canterbury and Bath Solar Wall Lights are designed to be used on outside walls. An unobstructed sunny south facing location is always best.
What is the diameter of the wall fitting of the Canterbury Solar Wall Light? I want to fit a couple on 100mm fence posts and want to know whether they will fit.
Asked by Peter on 23 Jan 2014
The diameter of the wall fitting is 112mm so there would be a slight overlap on either side of your post. The plastic insert within the light is 97mm so the lights would be securely fastened in place.