Frequently asked questions
Do these lights switch off during the day and turn on during the night or do they need to be switched on/off manually? Thanks
Asked by Kelsie on 18 Feb 2024
Hello, Thank you for your question. There is an on/off switch, if it is turned on the light will come automatically at night.
Can these be charged by USB?
Asked by Nel on 27 Nov 2023
These are not usb chargable I am afraid.
We really like the Chelsea Up & Down Solar Wall light, but it's too small, do you do a longer one ie 250mm?
Asked by David on 18 Oct 2023
Hi, Unfortunately not, sorry.
is the light emitted from the Chelsea Up & Down Solar Wall Light, warm or cool light?
Asked by Paul Spencer on 19 Sep 2023
The Chelsea lights have warm white output.
What are these made of? can they be switched off /
Asked by Jill on 9 Aug 2023
Hi Jill, The external casing is toughened plastic, and the light can be switched off using the ON/OFF button on the back of the unit.
Can you install these lights on fence panels?
Asked by Vina Kapil on 10 Apr 2023
Hi Vina, Yes they can.
Is the colour grey or black ?
Asked by Stacey on 14 Dec 2022
It is Anthracite Grey.
Can you tell me in complete darkness how far with the light will emit up and down and also left and right. This is important in my decision to determine how many to purchase. Thank you
Asked by Rachel on 14 Nov 2021
This unit has an output of 100 Lumens.
Will this light run through the winter
Asked by Alan on 10 Nov 2021
yes as our products are all made to survive any UK typical weathers and seasons
Are these matt black and are most of the up and down solar lights matt black?
Asked by Maggie Watt on 30 Oct 2021
they are anthracite grey
Is this a warm or bright white. If not bright white can you advise any in the range that are.
Asked by Sandra on 24 Oct 2021
It is a warm white colour. You might want to look into this instead: https://www.thesolarcentre.co.uk/products/Canterbury_XT_Solar_Wall_Light-783-56.html
Is this light a dawn to dusk solar light and not motion sensor.
Asked by John on 4 Oct 2021
It does not have a PIR sensor. It works from dusk to dawn.
Will the solar work if the light is placed under a wide eave overhang in a bungalow
Asked by Rose on 28 Sep 2021
As the panel is integrated we would not suggest this is placed under any eaves or overhangs.
Can you tell me what colour the finish is?
Asked by Ivor Thorne on 15 Sep 2021
It is an anthracite colour.
What is the IP rating please?
Asked by Maria on 14 Sep 2021
IP54
How long do the battery last and can they be replaced at end of life? If yes what type of battery is it?
Asked by Rsna on 7 Sep 2021
I am afraid that the batteries cannot be replaced. The unit operates with a lithium battery.
Can you change the batteries in this light if required?
Asked by Jennifer Schrantz on 5 Sep 2021
I am afraid not, you cannot replace the batteries on this unit.
Hi, is it possible to use a separate solar pants with these? They would be put on the side of the house and worried about how much sun the actual solar panels will get, especially in winter. Or do they not necessarily need to be in direct sunlight? Thanks
Asked by Bradley Dyer on 28 Aug 2021
It would not be possible to use a separate panel with these, they are integrated. We would recommend them as south facing as possible.
It doesn't mention the colour of the emitted light, is it warm white or cool white?
Asked by Joanne Durrant on 27 Jul 2021
It is a warm white colour.
Can you replace battery in these lights if so how
Asked by Tricia on 25 Jul 2021
I am afraid not. The batteries cannot be replaced.
What is the length of cable from Solar panel to the lamp please
Asked by Richard Butler on 22 Jul 2021
the solar panel is integrated on the top of the light
Is it possible to turn this light on and off as and when wanted? Thanks
Asked by Olivia scott on 8 Jul 2021
There is an on/off switch button, but once the light has been installed it will not be easily accessible.
Hi What is this product made of - is it powder-coated aluminium?
Asked by Sarah on 28 Jun 2021
Yes, it is aluminium.
Do these lights need a separate solar panel please before I purchase
Asked by Dawn on 26 May 2021
The solar panel is integrated.
Do these come in black ?
Asked by Richard on 25 May 2021
I am afraid not. We only sell them in the anthracite edition.
Hello can you tell me where the solar panel is ie where does the light need to be placed to charge in the sun. For example could they be placed on a fence that doesn't get direct sunlight except at the top. Thank you
Asked by Ingrid Lee on 9 May 2021
The panel is located on top of the unit. The unit has to be installed on a South facing wall and in direct daylight.
Is there a separate solar panel for this item or is it all integrated
Asked by Dawn hicks on 30 Apr 2021
The panel is integrated.
Is the charging panel within the light as with the eco wedge or is there a remote charger as with the fairy lights - on a cable?
Asked by Susan Lonford-Brown on 19 Apr 2021
That is correct, the panel is on top and integrated.
How long does the battery last overnight?
Asked by Kevin Craig on 30 Mar 2021
The run time can be up to 8 hours.
Can the bulbs on this lamp be replaced? What wall lights in your range can have replacement bulbs? I noticed in another conversation that Grantham bulbs can't be replaced
Asked by Brett MacDonald on 28 Mar 2021
The led's cannot be replaced on this unit. You can replace the led/panel on the Canterbury wall light or the Kodiak Wall light.
Whats the approximate running time of these based on a full charge?
Asked by Elfyn Roberts on 25 Mar 2021
The run time is up to 8 hours from a full charge.
Does the solar panel come with the light or is that a separate price
Asked by Paul Adair on 17 Mar 2021
The panel is on top of the light.
Hi would really like this with a coloured light can the Bulb be changed or do you sell filters?
Asked by Kala Notton on 15 Mar 2021
I am afraid not. That won't be possible.
Is there an on/off switch? Thanks.
Asked by Rachelle on 11 Mar 2021
Yes, there is an on/off switch button.
Does the light have black or dark grey casing?
Asked by Catherine McKie on 21 Feb 2021
Very dark grey.
Where is the solar panel positioned on the unit?
Asked by Gordon Thompson on 6 Feb 2021
The panel is integrated and is on top of the unit.
What are the dimensions and what are the lumens?
Asked by Ben Apostolo on 28 Jan 2021
The light is 100 lumen and the dimensions are 8.2 x 17.1 x 8
Please could you provide dimensions for this product?
Asked by Sam on 9 Jan 2021
8.2 cm x 17.1 cm x 8 cm
What are the dimensions please?
Asked by Graham Crook on 6 Jan 2021
8.2 cm x 17.1 cm x 8 cm