20%off
Save on solar lightingCode HOT
Limited time offer
Ends in
--Days--Hrs--Min--Sec
20%
Save on solar lighting
Code HOTEnds in
--Hrs--Min--Sec
Frequently asked questions
Do you have a version of the Chester Up & Down Solar Wall Light (with solar panel) but with PIR?
Asked by E Howard on 12 Nov 2025
Hello, Unfortunately, we do not.
I have 5 of the old style Chester lights (pre leaf) and I want to use them, but the solar panels have died. I want to replace the panels or switch them to mains, can you point me in the direction of something I can use as a replacement solar panel? Please
Asked by Jonathan on 18 Jun 2024
unfortunately, we don't have any stock of the older solar panels.
Is there an on/off switch or are they on dusk until dawn?
Asked by Vicky on 1 Mar 2022
They come on from dusk till dawn however you can manually turn them on/off.
My Chester light was slowly fading. I bought another one but used only the light as the old solar panel still works. I was wondering if I could buy a new Lithium battery and put it in the old light? Would that work as I don't know if the lithium battery goes in the light or the solar panel?
Asked by Sheiila margaret Urbani on 17 Oct 2021
The battery you need is here .
What is the IP rating?
Asked by penny on 30 Aug 2021
IP44
Can you use multiple lights off on solar panel or does each light require a solar panel?
Asked by Nathan Marron on 14 Jun 2021
Each light will require one solar panel.
Is there a way of knowing the button selection. There is just a rubber button at bottom of solar panel. How do I know if it is s position or p
Asked by Antony Barker on 7 Jun 2021
Each push of the button will select a different brightness. The lower the brightness the longer the light will run for after dark.
Are the panel batteries replaceable? And if so, are they access via back of panel and what type is required? Thanks.
Asked by Peter Alexander on 17 Apr 2021
The batteries are replaceable and they are in the panel. The batteries are Li-ion 2600 (mAh) 3.7V
Hi Can you run 2 lights off of 1 panel please? Are these switchable - I do not want them on all of the time? Many thanks Steve
Asked by STEVE TALBOTT on 15 Apr 2021
Each panel can support only one light. There is an on/off switch button.
Does the internal battery only charge with sunlight or can it be charged via the socket under the rubber cover at the bottom
Asked by E Mason on 19 Mar 2021
The Chester Up and down stainless steel won't have the option to be charged via the USB cable. That would only apply to the anthracite edition.
Hi looking to buy 4 solar lights , do you get a solar panel with each light or do you have to use a extension cable?
Asked by Lauren Marshall on 17 Mar 2021
You will receive one solar panel with each light that you order.
Does this come with the lights?
Asked by rhys on 14 Mar 2021
You will receive one panel and the light head inside the box along with the instructions and the fittings.
How do I replace the batteries?
Asked by Simon on 5 Mar 2021
The batteries are in the panel. So you undo the panel. The batteries then can be removed.
I would like to put four of these at the front of my home. Does that mean 4 solar panels? Is there an upgraded solar panel that can be purchased that would charge multiple lights?
Asked by Tim on 4 Mar 2021
That is right, it would mean 4 panels. There is not just one panel for multiple lights.
Am I ok to leave the lights/ solar panel out throughout winter? Or should I remove and reinstall in the spring?
Asked by Chris on 3 Dec 2020
Our lights are designed to be able to with-stand the uk winter weather conditions
i have them on a low retaining wall but want to reduce the eye glare from the top part of the light. Do you have or is there any shield/attachment or cover i could use to diffuse/reduce the glare? if not would it compromise the safety of the light if i source some thin plastic discs to adhere to the top?
Asked by Chris on 28 Oct 2020
No, sorry! It would not compromise the safety of the light.
Can you use more than 1 extension cable so the reach is further?
Asked by Kieron on 13 Oct 2020
The more extension cables the greater the deterioration in the brightness in the light. The brightness decreases by 10% with each extension.
How do you know if the light is switched on or off ? Is there any sort of indicator ?
Asked by Russell Sheppard on 8 Aug 2020
you will be able to feel when using the on/off button.
Can you charge the solar panels from mains
Asked by Robert Frame on 6 Aug 2020
I am afraid not.
Is the light bright enough to read by ?
Asked by Bridget Matthews on 17 Jun 2020
These are similar to the mains versions you see on the front of houses. The light is mainly used to light up a door number below or to look decorative on fences. You would struggle to read a book under the light.
Can you use multiple lights with a single extention lead?
Asked by Ellen Fletcher on 1 Jun 2020
No, you can only have one light head per panel. The panel is designed to power just one light. You would need a much larger panel to couple with two lights.
Does the panel need to be in direct sunlight? The only place I can put it is in shade all day even with the extension?
Asked by Matthew Galloway on 20 Apr 2020
It would need to in sun and no shade.
How do you suggest attaching the cable to the wall?
Asked by Rodney Price on 6 Apr 2020
You can use cable clips if you wish, some customers have done this sucessfully.
Iv put the light up and plugged it in to the solar panel so do I just leave it for a few days or is there a on & off switch thank you
Asked by Mel on 6 Mar 2020
That is correct, we usually recommend 3-5 days in the sun outside before switching on using the button on the back of the panel.
The extension cable does it connect into the back of the light, when up and therefore show, , thanks
Asked by Karen on 20 Feb 2020
The extension cable extends the current cable which connects the light and solar panel.
Hi I need an extension to put the solar panel further from the light where can I get one
Asked by Lesley Evans on 6 Feb 2020
Please find the 5m extension cable here
Where is the battery located?
Asked by Shaun on 30 Jan 2020
Batteries are located in the Solar Panel
On first installation what should the position of my button be on the back of the solar panel, Off, S, or P because of yet my lights have not been working after 5 days of charge.
Asked by Garry on 30 Dec 2019
We recommend these being in the 'off' position for 3-5 days outside (not behind any glass) and after that time, depending on which season change it to 'p' (for winter) or 's' (for summer)
What is the average lifespan of the unit?
Asked by Hester on 11 Oct 2019
The lifespan of the Chester is roughly 4 years, they should last longer and you can change the batteries. All our lights have a one year warranty.
Is it possible to run two of these off one solar panel? I want a pair either side of my bi fold doors, also could I buy two x 5m cables and have the solar panel right out of the way or will this distance effect the charging / power distribution?
Asked by Andy on 5 Jun 2019
You can not charge two lights off one panel as the panel is the optimum size for a single light. Each extension cable will reduce the performance but this can be outweighed but a better panel location.
Do you need 1 extension for each light or can you cut the cable.Im assuming the cables have fixed adaptors?
Asked by Steve on 6 Apr 2019
Each cable has, at each end adaptors to extend the distance so you'd cut them.
Do you sell the solar panels separately in case one gets damaged?
Asked by Veronica on 6 Apr 2019
Currently we don't but please contact us and we would do our best to help
Where is the on/off switch on the solar panel for my Chester solar lights?
Asked by Sally Lee on 15 Mar 2019
The switch is on the solar panel.
Can u connect more then one up together and run on the same solar panel
Asked by Chris on 7 Mar 2019
No, the size of the panel will only work with one light and it's designed specifically for the battery charge and light output of a single light.
Do you have a version of this with a motion sensor switch?
Asked by Brendan on 8 Feb 2019
Currently, we do not.
Is there a certain way to fix panel
Asked by Barry on 7 Jan 2019
You can see the install instructions here
18650 (AA) LIon batteries come in different capacities - what capacity is fitted please?
Asked by robin on 28 Nov 2018
2,600 mAH
Hi, I'm going to take these lights abroad, can you tell me what each complete unit weighs please. Thanks Andy Roberts
Asked by Mr Andrew Roberts on 23 Nov 2018
Approximately, Weight: 0.84 kg
How do they charge is there a cable between light and solar panel?not visible in pictures
Asked by Paula Foster on 19 Nov 2018
The cable is clear and is in the picture, you might need to zoom in. The picture shows the cable coming out of the middle of the light at a right angle toward the panel then straight up to the panel.
I want to mount the light on a north-west facing wall and the sensor on the adjacent south-west facing wall (where I have two Truro solar motion lights). Is it likely that the amount of sun it gets in winter will not be enough to keep the battery charged even on the power saving mode?
Asked by Colin Brewer on 18 Nov 2018
Ideally, the panel should be south facing but south-west can also work if the panel is in a great position. The Chester does have optional extension cables so you can find the best location for the panel. Some customers have fitted panels at right angles to a south west/east wall making the panel face south.
Will the light work if it is placed in a structure that is panelled with polycarbonate roof and side panels? We have a Laminate & polycarbonate structure over an outdoor pool and need to add lighting within structure. Thanks.
Asked by Melanie Warwick on 8 Nov 2018
We wouldn't recommend it as it would reduce the light getting to the panel, the Chester does have an extension cable which you can but here .
How much does the extension cable cost?
Asked by Veronica on 5 Jul 2018
You can find the 5 metres extension cable here
Can you tell me what the guarantee is on this light?
Asked by Steve on 28 Jun 2018
We have a 12 month warranty on all our lights.
is there a wire going from the solar panel to the light?
Asked by raj on 20 Jun 2018
Yes clear in colour.
Can you tell me the size of the bracket for the solar panel and also the size of the panel itself. Kind regards Phil Humphris
Asked by Phil Humphris on 14 Jun 2018
Solar panel is 190mm wide and 140mm high Solar panel bracket 157mm by 42mm
Can you turn them off?
Asked by Sophie on 13 May 2018
The switch is on the panel
How many lights can be connected to the single solar panel?
Asked by Sai on 11 Mar 2018
Each lamp requires its own solar panel.
Does this fitting have a photocell integrated to enable it to switch on at night automatically?
Asked by Kieran on 7 Feb 2018
That's correct. Any light hitting the panel the light will be off and the batteries recharging. Once dark the light will automatically switch on.
Does this light come in cool white as well as warm white or can the bulbs be changed to achieve cool white ?
Asked by Connie Dawson on 3 Feb 2018
Currently, we only have it in natural white. All our solar lights are LED so no bulbs and no way of changing them.
Does the cable run from the light fixture as can't see cables on pics,? Thank you
Asked by zoe on 15 Jan 2018
The Cable is clear and attached from the light to panel.
Could you please tell me the dimensions of the Solar Panel...
Asked by Kevin Cooper on 19 Dec 2017
The size of the panel is 19cm wide and 14 cm high
Can you run two of the Chester lights off 1 solar panel?
Asked by M Deay on 24 Nov 2017
Unfortunately this isn't possible
have just purchased from yourselves the chester up and down solar wall lights.....I need to extend the cable by one metre and you only do five mtr ex-cables .......can I use normal twin core cable to extend these ?
Asked by colin whitmore on 23 Nov 2017
Yes, you can although please bear in mind this would invalidate the warranty.
With the 5M extension cable does that give 6M total with the existing 1M that comes with the light or does it replace the 1M cable?
Asked by Paul on 6 Nov 2017
The extension cable adds on to the current cable thus extending to up to 6m.
The photograph shows the lights in position but without shadowing the cables from the solar panel going to the lights. How is this achieved, do the cables need to attach to the lights?
Asked by Stan Roach on 21 Oct 2017
The cables are attached to the light. The cable is clear. Our current main picture shows the cable coming out of the middle of the light and up to a panel. As it's clear it's a little hard to make out. More pictures to come soon.
Can you give me the dimensions of the separate solar panel? What is the benefit of this vs the built in panels such as the Truro?
Asked by Paul on 26 Sep 2017
The size of the panel is 19cm wide and 14 cm high. The main benefit with a remote panel is being able to locate the panel and light separately allowing you to put lights where sun light is limited in the day and the panel in a better (sunnier) location. The design of the light would only work with a remote panel due to the up light.
Please could you give the measurements of the Chester light ... particularly the height. Many thanks.
Asked by Karen Williams on 24 Sep 2017
The light is 186mm in height, 75mm in Diametre. The bracket from the wall is 102mm. The bracket size is 60mm by 60mm.
Are there two in a pack as Shown in the picture?
Asked by Becky on 24 Sep 2017
Currently the item is priced as a single unit.