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Frequently asked questions
Very happy with my 9 lights. To get the right 'look' I'd like to position 2 of the lights in a shaded area. I realise that less night-time light will be produced but, will this damage the lights? Thank you
Asked by Peter Bondi on 20 Mar 2025
Hello. Thank you for your question. I can confirm this will not damage the lights.
Your video fails to mention that batteries are required. The video just gives the impression of switch on and switch off. Your advertising is very misleading.
Asked by Edwin Jeffrey on 28 Jul 2024
Sorry if you found the video misleading. The instructions for the light which can be seen on the page below the video, contain a 'battery information section', so that informatoin is available.
Hello do they have batteries in them
Asked by Mrs Garlick on 23 Jul 2024
All our products contain recharagble batteries.
Is it possible to wire these up to a small remote solar panel to get a better charge in the winter months.
Asked by Mr Robert Milton on 3 Jan 2024
We do not recommend making alterations to the light, as this can negatively affect the functionality of your light, and void your warranty.
What is the lumens rating for this product please?
Asked by Dee Rosher on 21 Nov 2023
Hi, The Lumen rating for this lamp is 50 Lumens, this can be found o nthe green sticker under features.
Where is the on/off switch?
Asked by Heather on 23 Jul 2023
It's inside the light. You have to take the top of the unit off by unscrewing it, flick the on and off switch to the on position and from that point on, the light will automatically switch on and off when it detects darkness/light.
Do you sell replacement bulbs for this unit? Can't seem to find them anywhere. Thanks
Asked by Rose on 7 Apr 2023
Hi Rose, You can't replace the bulb but you can replace the battery, please only use AA 1.2V 1000mAh NiMh rechargeable batteries, available here: https://www.thesolarcentre.co.uk/products/Solar_Battery_4_Pack_AA_1000mAh-1178-5.html
How many lights for £29.99
Asked by Neville on 5 Apr 2023
Hi Neville, It's £29.99 for 1 light.
Is this a warm or cold light?
Asked by Charles Carey-Morgan on 19 Mar 2023
Hi, these would give off a warm white glow
Hi, What is the IP rating for this light (Darlington Premium Solar Garaden Light). Thanks
Asked by Iris Schrey on 1 Mar 2023
Hi There , It is IP44.
Where are these lights made!
Asked by Patricia on 26 Feb 2022
we manufacture our lights in china and distribute them in the UK.
Is the price per unit or if not how many in a pack? Thanks
Asked by Helena Connelly on 20 Feb 2022
Yes, the price is per light.
Hi, I have just received two Dartington Solar lights. I am puzzled by the instruction 'pull out the plastic tab'. Where is this tab located? Do you have any photos showing this operation? Thanks.
Asked by Frank Reynolds on 20 Nov 2021
It depends on the batch. Sometimes there is a plastic tab on the battery compartment.
My garden is very dark, what is the brightest light that you do?
Asked by Julie Audino on 11 Nov 2021
The most bright light that we sell is this one: https://www.thesolarcentre.co.uk/products/Evo_SMD_Elite_Solar_Security_Light-808-78.html
Do these lights have an amorphous panel and do are mSh batteries included?
Asked by Barbara Yandell on 8 Nov 2021
they have an integrated panel on the top of the light and the batteries are included (AA 1.2V 1000mAh NiMH rechargeable batteries)
Where is the "integrated solar panel" positioned on the product please. Mine will be surrounded by plants so need to ensure no interference
Asked by Judith Twigger on 7 Nov 2021
The panel is on top of the product. So if it will be surrounded by foliage then it might not get the light it needs.
what is the warranty on this product? Should it last a few years with care?
Asked by alex armstrong on 9 Oct 2021
all our products come with 12 months warranty
What is the lifetime of these lights, when permanently left working outdoors?
Asked by Selwyn Curtis on 8 Oct 2021
We expect our products to last for a minimum of two years, but this varies depending on the location, installation and the customer so the warranty is set to one year.
What is the difference in light output between Dartington Premium and the Newbury premium?
Asked by carol Morrison on 30 Aug 2021
Both units have an output of 50 Lumens.
Is this lamp SUN have bought a few lights from you , always been very happy, but prefer USB for use in the winter.
Asked by Mary Bedingham on 24 Aug 2021
This light cannot be charged via a USB cable. It can only charge through solar.
Hi Could the metal lantern part be used separately - i.e. without the plastic post? I'm looking for a light to sit on top of a brick housing for my gate sensors. Thanks
Asked by CSA on 6 Aug 2021
I am afraid not.
Hi, do you know if you can get spare parts for these lamps? thanks
Asked by Dave Duncan on 17 Jul 2021
I am afraid not. We do sell spare parts for this unit.
Is there anyway of extending the height to 80 cms
Asked by Mr. Edward Gough on 5 Jun 2021
I am afraid not. We do not sell a part that can extend the height of this light.
Hi - is the Dartington Premium Solar Garden Light completely waterproof? I've had too many duff experiences with cheaper solar lights...
Asked by Mark Harvey on 3 Jun 2021
This light is waterproof.
FROM what material is the stake made, metal or plastic?
Asked by Ken Grumble on 1 Jun 2021
The spike is made of plastic but the light is made of metal.
What type & size of battery / batteries do these lights use? Is the globe glass or plastic?
Asked by Will Robinson on 20 May 2021
This unit uses AA 1.2V 1000mAh NiMh rechargeable batteries. The globe is made of glass.
Can you switch these lights on and off manually?
Asked by Karen on 19 May 2021
yes, you can switch this light on/off manually.
Can you switch these lights manually on and off to avoid damaging nocturnal wildlife?
Asked by Pete on 14 May 2021
There is an on/off switch button.
Like the look of this product but would like to know what 'stylish black metal finish' means is it metal or is it plastic finished to look like metal? and is the lens glass or plastic? Best regards Charles Harrison
Asked by Charles Harrison on 9 May 2021
It is metal and the lens is made of glass.
Is it made of metal?
Asked by Michael Honey on 8 May 2021
Yes, it is made of metal and glass.
Can I program these lights to glow for a limited 4 hours etc?
Asked by Richard Burridge on 3 May 2021
It does not have a timer.
What power ie how many lumens
Asked by John on 27 Apr 2021
It is 50 Lumens.
Hi. Is the 62cm height with or without the spike. Also what is the width of the head / light section. Thanks.
Asked by Alistair Davies on 23 Apr 2021
Light including spike: 540mm Max Diameter 170mm
What is the metal used in the construction of this light, i.e. is it rustproof. Is the light output about the same as the Henley.
Asked by Ernest Barmby on 20 Apr 2021
It is waterproof. It is 50 Lumens.