Frequently Asked Questions - Durham Solar Post Light

Question:

I have both the Durham and London post lights that I bought through Amazon. The bases are still fine, but the lights on two no longer work. I've checked the batteries and replaced them but to no avail - I think the light unit ay be kaput. Do you sell just the replacement light units for the London/Durham lights?
By Mark on Jan 10,2015

Answer:

The replacement top is here: here

Question:

Can I get replacement caps for this product? I need 3 as the lights have stopped working and look corroded.
By Tim Yates on Oct 31,2014

Answer:

Yes, you can get standard tops here or Power Saving Tops here. If you're still within warranty please contact us for a replacement.

Question:

Can the Durham solar post light be installed in the lawn? Unlike the garden lights it does not seem to have the post fixing so how would it be installed on grass to remain stable. Many thanks
By Geraldine on Sep 15,2014

Answer:

You'd need to concrete it in to install it in grass. It comes with hooks to do this. Alternatively if you're able to screw it down to a hard surface near grass that's one other option. The other spike post lights available are:
London Post Lights and the Solar Glow Post Lights

Question:

how could they be secured to brick paving?
By Robert Crossland on Aug 25,2014

Answer:

The base of the light has three holes. I would recommend using some form of screw anchor through these holes into an appropriate fixing for bricks.

Question:

Is the solar panel part of the light fitting and if not how far away can the panel be placed?
By Elaine Watson on Aug 12,2014

Answer:

The solar panel is in the metal cap which you can see on top of the white part.

Question:

Can you buy just the solar light unit ( without the pole)
By Kjg baker on Aug 6,2014

Answer:

You can purchase the solar part only here

Question:

Is it easy to remove the solar panel/light unit from the top as per the London solar posts that I already have? I only ask because I would like to put the post at the front of the garden by the pavement and I am concerned that someone could take off the top and walk away with it. Thanks.
By Kris Gardiner on Jul 26,2014

Answer:

It's the same as the London's. Luckily we've never had any theft reports on any of these lights!

Question:

Can these be attached to decking?
By Kathy Forrest on May 30,2014

Answer:

It is not recommended as the supporting struts need to be embedded in something.

Question:

We are considering ordering 6 is there a discount. 3 will be fixed on brick pillars and 3 on timber sleepers. How are they fixed and do you provide the fixings? If we order now can we have a timed delivery Friday or Saturday morning. Thanks
By John White on May 15,2014

Answer:

The fixings are supplied. There are L-shaped screws which go into the ground. You can order them on a next working day delivery for an extra charge or a Saturday delivery which is more expensive.

Question:

what sort of light source is it and how many watts?
By lucy@rockford company on Feb 7,2014

Answer:

It is lit by a one super bright SMD (surface mounted diode - the new LED) and is intended to be a nice diffused glow.

Question:

Are the rechargeable batteries replaceable when they eventually run out or is it a sealed unit?
By Oliver on Jan 23,2014

Answer:

Yes, they're individual AA rechargeable batteries that are very easily replaced.

Question:

How do the lights get attached to the ground? Doesn't seem to be a spike or screw holes?
By Paula on Jan 23,2014

Answer:

The Durham and York are attached to the ground by way of screwing it to decking or similar. Alternatively it comes with "L" shaped prongs that can be buried in firm earth or concrete to keep it upright.