Frequently Asked Questions - Elan Multicoloured Solar Festoon Lights - 20 LEDs

Question:

Hi - Do you have to turn these lights ON every night or do they automatically come on every night? Thanks
By HELEN on Sep 4,2023

Answer:

Hi Helen, you only turn them on once and they will automatically turn on and off at dusk till dawn 

Question:

Hi, can you turn them off after a certain time? Eg have them on for the evening but then turn them off as it gets late so as not to cause lots of light pollution over night
By Louise on Nov 13,2022

Answer:

Yes, you can switch them off as you like. 

Question:

what is the IP rating for these lights please?
By Sam Page on Aug 14,2021

Answer:

They are IP54 rated.

Question:

Hi can you tell me if the bulb holder is metal or plastic.
By Robin on Jun 20,2021

Answer:

The bulb holder is silver plastic

Question:

Hi, How many Rechargeable batteries are there in each set ??
By Norman Hardwick on May 7,2021

Answer:

1 x AA rechargeable battery 

Question:

Could you please tell me what is the overall length of the lights
By Mark Davies-Tagg on Apr 27,2021

Answer:

It is a 10m string of lights. 

Question:

Hi when charging for first time, is the solar panel to be switched on or off ??
By Neil Service on Mar 27,2021

Answer:

The lights need to be switched off while charging the unit. 

Question:

Hi, Can the solar panel be mounted with screws rather than staked? Thinking of mounting it above the shed door.
By Margaret Murphy on Mar 1,2021

Answer:

No sor ry, there are no fixings for mounting it onto a wall. It can only staked. 

Question:

Are these multicoloured solar festoon lights waterproof , so that they can be put outside ?
By Donna on Jan 29,2021

Answer:

Yes these can be put outside and left outside all year round. If you do wish to store these at any point please remove the battery to stop the battery going completely flat in the unit. 

Question:

You have stated on your FAQ that all your lights are designed to work in the UK winter, however, the ones I bought off you a couple of weeks ago hardly come on even though the solar panel has been placed south facing so it is in a place where it would receive the maximum amount of daylight hours. Please advise as we are quite disappointed with their performance. Many thanks.
By Mrs V Wright on Dec 15,2020

Answer:

These are perfect for decorating. They are intended to be decorative lights.

Question:

Do these lights require sunlight or just daylight hours, as I'm looking for outside xmas lights
By Mike on Nov 29,2020

Answer:

Our lights work best when placed in direct sunlight, however all our lights are designed to work in the UK winter, run time will be reduced as less sunlight will be available.

Question:

Do these lights have an additional USB charging port?
By vivienne whitmore on Nov 28,2020

Answer:

No these don't have a USB port

Question:

Hi. If I buy more than one set, can they be connected together?
By Katy on Nov 28,2020

Answer:

No they cannot be connected together. 

Question:

Where would I find the manual On/Off switch please
By David Jones on Nov 22,2020

Answer:

The On/Off button is located on the solar panel.

Question:

Do the lights have just a battery option? Say I wanted to use them indoor and wouldn't have access to sunlight would they work or does it require sunlight to work, there is no option for just using battery?
By Lewis Byers on Nov 16,2020

Answer:

No these are only solar powered lights

Question:

Do they have a separate solar panel or is the panel in each light? I would like these lights for under the eaves of my garden cabin - the actual bulbs will be in the shade but the panel could be on the roof, if there is one.
By Anna Cole on Sep 12,2020

Answer:

The solar panel on these are separate. 

Question:

How big is the solar panel please?
By Kay Fry on Sep 7,2020

Answer:

It is 110mm x 94mm.

Question:

What are the dimensions of the light, from the top of the cap to the bottom of the coloured part
By Laura Dudley on Sep 3,2020

Answer:

Each bulb has a max diameter of 59mm and a height of 105mm

Question:

Are these made of glass or plastic? Looking for a plastic set for camper van. Many thanks
By Rebecca Burns on Aug 22,2020

Answer:

They are made of plastic.

Question:

Can these lights be left out all year or do they have to be taken in for winter.
By Trevor Laws on Aug 11,2020

Answer:

You can use them all year round. You won't have to store them away during winter.

Question:

How bright are they?
By Heather on May 8,2020

Answer:

These are decorative only and will provide lighting to eat by for example. 

Question:

Hi, Are the bulbs plastic or glass?
By Andrea on May 8,2020

Answer:

This are plastic

Question:

What is the life expectancy of the lights?
By Brenda Drake on May 3,2020

Answer:

We recommend changing the batteries in the product around approximately 2 years 

Question:

If one light fails, do they all fail? Do they come with hooks to hang on guttering?
By Roger on Apr 27,2020

Answer:

It really does depend on the break and where it it is. There are no hooks supplied. 

Question:

What's the length please
By ROS GRINT on Apr 25,2020

Answer:

Each set has 20 bulbs (5cm diameter) that each contain a single high powered LED. The bulbs are spaced 50cm apart along a 10m string with an additional 1.9m between the solar panel and the first bulb.

Question:

How long delivery
By C waterer on Apr 23,2020

Answer:

You can choose any of our delivery options. They can be found here 

Question:

Hi what length are these? I need 17 metres
By Mark on Apr 13,2020

Answer:

The bulbs are spaced 50cm apart along a 10m string with an additional 1.9m between the solar panel and the first bulb.

Question:

What length are these please
By Paul on Apr 5,2020

Answer:

The bulbs are spaced 50cm apart along a 10m string with an additional 1.9m between the solar panel and the first bulb.

Question:

Are these bulbs coloured or clear by day, when they aren't lit? Many thanks
By Emma on Apr 3,2020

Answer:

Yes the bulbs are coloured during the day. The LED in the middle is white.

 

Question:

How do you put them on solar power mode
By John McGlinchey on Mar 4,2020

Answer:

I am unsure what you mean, but I will try to answer. The light is alway in solar mode as it charges the rechargeable batteries via the solar panel.

Hope this helps.  

Question:

Are these waterproof?
By Bob on Dec 13,2019

Answer:

Yes they are, we are pleased to say we have not had any water ingress issues reported.

 

Question:

Hi Can you replace the bulbs in these lights
By Cheryl Geary on Nov 7,2019

Answer:

These bulbs cannot be replaced. 

Question:

What are the actual bulbs made of?
By Terry Novell on Oct 15,2019

Answer:

Our Festoon bulbs are made of plastic.