Frequently Asked Questions - Elan Solar Copper Wire Lights - 100 LEDs

Question:

Could you send me user instructions for operating these lights/ Thanks
By William Peskett on Dec 3,2023

Answer:

The rundown can be viewed here:

https://youtu.be/yVxs-kwd4ZU?si=MjnXwokkvA0qhKau

Question:

Do these lights have a manual on/off switch?
By Kirstin Irving on Nov 27,2023

Answer:

Yes they do, this can be found on the panel. However these lights will turn on/off automatically, so there is no need to do so manually. 

Question:

How long is the run of lights on these please? Is it 2m from panel to first light, then 10m of lights to equal 12m? Is this how the majority of light lengths work? Thanks
By Ben on Nov 4,2023

Answer:

Hi Ben, we usually measure the cable of lights and then the first light to the panel to allow you to figure out a best location for the light and the panel. 

Question:

How long is the Solar panel wire. I want to know how far from my pergola I can place it, as the structure is in a shaded area.thanks
By Judith Dring on Nov 1,2023

Answer:

Hi, the panel is 2m away from the first LED.

Question:

Can you tell me how long is the copper wire please?
By Vicki on Oct 11,2023

Answer:

The total length is 12m.

Question:

Can you tell me if these lights turn off with a switch like some of your other lights?
By Clare on Sep 30,2023

Answer:

Hi Clare. 

Yes, they do. The ON/OFF switch is located on the back of the panel.

Question:

Hi just received these lights.you told me in a question that the solar panel could be fixed to a wall. The one I received came with a spike for ground fixing
By Glyn Davies on May 13,2023

Answer:

The spike is detachable, revealing a bracket that you can attach to a wall using the screws provided. 

Question:

Hi can the solar panel be fix to a wall?
By Glyn Davies on May 8,2023

Answer:

Hi Glyn,

The solar panel comes equipped with a bracket and screws so it can be screwed to a surface.

Question:

Hi, in the flashing mode, do all lights go on-off at the same time or are they random? I'm looking for some near invisible warm lights that flash randomly (to look like fireflies) but not sure if these would be suitable? Thanks
By Rachel Melville on Apr 4,2023

Answer:

Hi Rachel, 

Thanks for your question. I can confirm that all the lights flash on/off together when this option is selected, not at random. 

 

Question:

Hi, please are these lights submersible in water ? I have a small garden fountain and have previously used copper wire battery lights with a timer and put the battery compartment in a sealed container on the outside of the ornament. The batteries do not last long at all. Many thanks
By Susan on Mar 17,2023

Answer:

Hi Susan, We wouldnt advise to keep these submerged in water 

Question:

Have something similar but when they switch on they work in flashing mode ,can these be set to just come on without flashing every time
By Simon Harrison on Jan 12,2023

Answer:

Hi Simon, these lights have two modes a steady on mode and flashing mode

Question:

Does this product come with a warranty ?
By Ruth Bryan on Sep 9,2022

Answer:

12 months warranty 

Question:

Hi Is this rechargeable battery user replaceable? Thanks
By Jason Hutcherson on Nov 5,2021

Answer:

They are AA batteries and are replaceble.