Frequently Asked Questions - Esher Solar Wall Lantern

Question:

My light has stopped working after nearly 3 years, what type of.battery do I need to replace with?
By Gary on Sep 7,2023

Answer:

Hi, 

the Esher light has been discontinued therefore we're unable to provide this information.

Question:

Can I replace the batteri in esher solar wall lantern to a bigger one? In The lamp it is a icr18650 2000mah 3.7v but in sweden you can't purcase this batteri, we only have batteri with 2200mah 3,7v does tar battery work in the esher lamp?
By Jennie on Aug 2,2023

Answer:

Hi Jennie, This should be ok 

Question:

How do I change the bulb in the light
By Jo on Dec 27,2022

Answer:

Unfortunately, these lights have been discontinued. The bulbs in these lights cannot be replaced.

Question:

Does the battery need charging before installation? If so, how?
By Liz on Nov 21,2020

Answer:

No the batteries come fully charged.

Question:

I know you have to charge it up for 3 to 5 days once it's all established and you switched on does it need to be switched off on a daily basis or can it stay on permanently and it goes off on its own thank you very much
By Kenneth bennett on Oct 27,2020

Answer:

This should not need to be done daily, after a good base charge. The only time you may need to do it again is when the clocks go back in the winter where it won't hurt to give it that boost. 

Question:

what material is it made from?
By beryl miners on Oct 16,2020

Answer:

toughened plastic

Question:

Love the look of this light, but do you make one with PIR
By Robert John Kerr on Sep 19,2020

Answer:

No, sorry! I will mention this to the product development team at the next meeting!

Question:

We need a light on our drive but it doesn't get much direct sunlight will solar lights work?
By Alison Ambrose on Sep 16,2020

Answer:

If you would like to extend the solasr panel further to a sunnier spot we sell extension cables here

Question:

I had read somewhere to charge for 3-5 days before switching on, is this correct?
By Natalie Jones on Sep 5,2020

Answer:

We always recommend charging all our lights for 3-5days to insure a good base charge to start with. 

Question:

Would this light work alright with two 5 metre extension cables used as the south facing elevation of the house is between 5 and 10 metres from where I would like to mount it?
By Paul Garrison on Jun 30,2020

Answer:

Yes, it will still work with 2 extension cables. However, each extension cable will reduce the brightness of each light by 10%.

Question:

Can you purchase this light with a bigger cable than the 1m one
By Rahul Nehra on May 28,2020

Answer:

No, but we do sell extension cables here

Question:

How often would you have to change the battery? Thanks
By Juliet McCabe on Mar 19,2020

Answer:

You should not have to change the batteries for up to 3 years.

Question:

Can I get this with a movement sensor? I'm after an outdoor light in this style that just comes on for 5 minutes when I get back so I can see the door. I don't want a light that's on all the time. Your security lights are all a bit harsh looking. Thanks, Tom
By Tom K on Jan 5,2020

Answer:

Sorry, this is a dusk till dawn light only! 

Question:

Hi, We already have a post with a light like this on top but want to change it to a solar powered version. Could we use this and cut the cable to wire into our existing light?....or do you see the panel and PIR separately? Thanks
By Nick Hawkes on Dec 29,2019

Answer:

No, we do not recommend this it will invalidate the warranty.

Question:

is it possible to get one of these with a longer cable as the location is north facing and I will need a 5 m cable length to place the solar collector on a south facing wall. Thanks
By jack MIller on Nov 29,2019

Answer:

The Esher comes with an extenstion cable of 5m. You can purchase it here

Question:

Hi, will this lamp work within the vicinity of a street lamp, about 10 metres away?
By fiona dewhurst on Nov 24,2019

Answer:

The Esher lantern will not work if there is any light getting onto the panel in the evening as it will assume it is daytime. I am unsure as to how far the street light reaches where you are palnning on having the light, so it will have to be a judgement for yourself. Perhaps buy one and test in the area.

 

 

Question:

Hi, will this lamp work within the vicinity of a street lamp, about 10 metres away?
By fiona dewhurst on Nov 24,2019

Answer:

The Esher lantern will not work if there is any light getting onto the panel in the evening as it will assume it is daytime. I am unsure as to how far the street light reaches where you are planning on having the light, so it will have to be a judgement for yourself. Perhaps buy one and test in the area.

 

 

Question:

Hi. Are the batteries stored in the panel or the light unit? Also does switching off the switch prevent the batteries from charging? Thanks.
By Dan on Nov 12,2019

Answer:

The batteries are stored in the solar panel This light will charge in the 'off' position. 

Question:

This may sound daft but is there a wire between the solar panel and the light?
By Ian on Nov 6,2019

Answer:

Yes, there is a wire between the light and the panel. Please have a look at our images on this pages.

Question:

Do you have a similar model ( solar powered) with PIR instead of dusk till dawn
By Nigel Robinson on Oct 26,2019

Answer:

We only have a Dusk Til Dawn version and do not currently have a PIR version. I will mention it at our next product meeting though!

Question:

Just wondering if motion sensor could be added to that model - it would save the power
By Carla on Oct 12,2019

Answer:

A motion sensor cannot be added to the Esher. It would be classed as a modification of the unit and will invalidate the one year warranty.

Question:

Can the light be switched on and off manually as well?
By Gordon McPhee on Sep 27,2019

Answer:

Hello,

Yes it can! There is a slide switch on the back of the panel to turn on/off when you would like. 

 

Question:

How big is the panel please....thanks...
By Brian on Aug 26,2019

Answer:

Hello!

Great question!

W: 12.5

H: 19.5

D: 1.5

Question:

Can the 1 meter cable be extended at all?
By Mathew Bonney on Aug 21,2019

Answer:

You can now buy a 5m extension cable here

Question:

How long is the cable between the light and solar panel?
By Nick on Aug 21,2019

Answer:

You can find a 5metre extension cable for the Esher here

Question:

How big are these please.Also how big is the illumated area (I.e not including black decorative parts).
By Alison on Aug 12,2019

Answer:

Dimensions :

Height: 25cm

Width:18cm

Depth: 34.5cm 

Question:

Is there wire connecting the solar panel to the lantern.None shown in the picture so not sure
By Alison on Aug 10,2019

Answer:

Yes, a wire comes with the light and would need connecting to the light from the panel

Question:

Is this light on a sensor and how far away does it come on when someone comes close to it? Thxs
By Ruth Guise on Aug 8,2019

Answer:

No sensor (PIR) on this light. The Esher Solar Wall Lantern offers hassle-free operation and will come on automatically at dusk and turn off automatically at dawn.

Question:

Will the solar panel require wiring to the lamp.?
By Virginia on Jul 26,2019

Answer:

Yes, the panel and light need a wire between them which comes with the product.

Question:

May I know the dimensions
By Anand on Jul 26,2019

Answer:

Dimensions :

Height: 25cm

Width:18cm

Depth: 34.5cm 

Question:

Is there an option to mount this vertically so I could mount it on top of a wall instead against a wall?
By Jason Cooke on Jun 18,2019

Answer:

This light has been designed to be installed on to a wall and not on top. 

Question:

what size are these light please
By Kathryn Greenhough on Jun 8,2019

Answer:

Height: 25cm Width:18cm Depth: 34.5cm 

Question:

does this light have a cable
By ian cook on Jun 5,2019

Answer:

The Esher has a cable between the panel and the light.

Question:

Hi, Is the light bulb included and what kind of bulb is it if i need to replace in the future?
By cat on May 28,2019

Answer:

The Bulb is included and is LED and will not need replacing.

Question:

How many lumens, please?
By Melanie Smith on May 25,2019

Answer:

200 Lumens

Question:

Hi, Is this light warm white or bright white? What is the colour temperature? Many thanks, Kelvin
By Kelvin on May 1,2019

Answer:

Warm white colour temperature.

Question:

Should have also asked whether the light is of cast aluminium or plastic construction?
By Karen Claxton on Apr 26,2019

Answer:

It's a mix of construction.