Frequently Asked Questions - Hadleigh Hanging Solar Wall Light

Question:

What is the size of the lantern
By Janet Browning on Dec 9,2023

Answer:

this size of the lantern is 180mm. 

Question:

What is the lumens rating for this product please? Why is this information not included in your descriptions? I have tried ringing customer services but no one picked up.
By Dee Rosher on Nov 21,2023

Answer:

Hi, The lumen rating for this light is 60 Lumen. This can be foiund on the green sticker under features. I am sorry you have tried to call and no one has picked up, we are currently experiencing a busy period, so if you cannot get through, you can always email us or chat with us online!

Question:

How long does the light stay in for once it comes on? Thinking if hanging it near a front door and don't need it to stay on all night.
By Dan on Aug 30,2023

Answer:

Hello.

This light is a dusk till dawn light so it will come on automatically at dusk and turn off again at dawn, however it does have an on/off button so you can turn this off if you do not wish to have this switched on all night.

Question:

hi would this work in a recessed porch area, its open but would need to site the light quite high in the doorway
By catherine on Aug 14,2023

Answer:

Hello Catherine, 

The Hadleigh light has a solar panel on the very top of the unit, meaning that part would require regular sun exposure for large portions of the day in order to operate properly. If the location has any form of heavy cover or shadow, the light will not be working at its optimal rechargeability and therefore may fail to switch on. 

Question:

I wish to hang these at my front door however, there is all night street lighting, will the lamps light up?
By william on Jul 28,2023

Answer:

Hi, 

There is a possibility that if external, ambient lighting is reaching the panels, the lights may be triggered into staying off due to the photocell detecting light which would happen during daylight hours, and therefore not switch on. 

Question:

Is it IP rated?
By Janet on May 8,2023

Answer:

Hi Janet,

The IP rating for the Hadleigh is IP44.

Question:

Dimensions - how tall ?
By Helen Chapman on Apr 8,2023

Answer:

Hi Helen, 

The lantern is 20cm tall without the hook, and around 25 with it. Hope this helps. 

Question:

Hi Do I have to put these on in the off position for twelve hours to charge them or do I put them on to the on switch for 12 hours in sunlight for first time use
By Tamson on Apr 7,2023

Answer:

Hi Tamson, 

To maximise the battery capacity, the lights should be charged in direct sunlight for at least twelve hours, in the off position. 

Question:

What's the height of this item.
By Dave on Apr 3,2023

Answer:

Hi Dave, 

The lantern is 20cm without the hook, and around 25 with it. Hope this helps.

Question:

Hello what is it made from please, can't tell if it's plastic or glass and metal
By tracey on Mar 20,2023

Answer:

Thank you for your message The hat is plastic metal bars and glass cylinder  

Question:

Is this a warm white light or cool white?
By Tony on Mar 11,2023

Answer:

Hi Tony, It is a warm white 

Question:

Can you easily switch the light off and back on?
By Annie on Mar 8,2023

Answer:

Hi Annie, yes the switch is easy to turn on and off 

Question:

Hello. Can you tell me the dimensions please - need to know how long, wide and deep it is please. Thank you
By Debs on Feb 4,2023

Answer:

The top of the light: 16.5 diameter 

Handle: 10cm Long 

Bracket: H: 14.5cm W: 1.5cm

Length of hook: 14.3cm 

The light case around the bulb: H: 15cm W: 10cm

Question:

what are the product dimensions, what type of bulb is it and is the bulb replaceable?
By Sam on Feb 1,2023

Answer:

The top of the light: 16.5 diameter 

Handle: 10cm Long 

Bracket: H: 14.5cm W: 1.5cm

Length of hook: 14.3cm 

The light case around the bulb: H: 15cm W: 10cm

The bulb isn't replaceable Im afraid.

Question:

Can you tell me how to get in to the light switch please?
By A Barter on Jan 31,2023

Answer:

There is a switch located on the underside of the light fixture, next to the bulb.

Question:

Is the hanging bracket included?
By Helen on Jan 25,2023

Answer:

yes, everything in the picture of the light is included.

Question:

Hello, Can this light be switched off ? Thanks, Ruth
By Ruth Martin on Jan 20,2023

Answer:

Hi , It can be manually turned on/off. 

Question:

Can you turn it off and on? if it was on a patio would be good to NOT have it on all the time when it was dark.
By sarah on Jan 19,2023

Answer:

Yes, you can manually turn them on/off.

Question:

Is the lamp made of metal or plastic?
By Dave Mathews on Jan 15,2023

Answer:

It is made of metal.

Question:

What materials are the lamp, ‘glass' and bracket made from?
By Philip on Jan 3,2023

Answer:

The lamp itself is made from metal and the lantern wrapped around is made from glass.

Question:

Can this light be switched off?
By Ruth Martin on Dec 5,2022

Answer:

Hi there, 

It can be switched off manually as well as come on from dusk till dawn.

Question:

How long is the wall bracket?
By Julie on Nov 27,2022

Answer:

Hi there,

The measurements for the bracket is: H: 14.5cm W: 1.5cm

Question:

Hi, I have a couple of these lights on back order, and was planning on siting them in my south facing greenhouse. However, having read reviews of other products I note that you do not recommend any of your products be sited under glass. Is this the case with horticultural glass ?
By Neil on Nov 8,2022

Answer:

Hi there, 

We dont advise this as it won't charge efficiently as placing it directly outside in direct sunlight, it would take much longer to charge through a window glass so we advise making the charging process more efficient and quicker to place it directly outside.

Question:

Is the hanging bracket pictured included ? What material is the main body of the lamp made from ? How many LED bulbs are in the lamp, and what's the lumen output ? Thanks.
By Neil on Oct 30,2022

Answer:

The hanging bracket is included, 

The material it's made from is metal and there's one bulb included in the light.

The light is also 60 lumens bright.

Question:

Does this have an on/off switch?
By E Cooper on Oct 20,2022

Answer:

It does have a switch to manually turn them on/off.