Frequently Asked Questions - London USB Solar Post Light - Anthracite Edition

Question:

Is the spike plastic or metal?
By Keri on Apr 8,2024

Answer:

Hello.

The spike is plastic.

Question:

The features for The London XT - Anthracite edition describes it as being a London XT black edition with a height of 380mm excluding spike. Is this black edition available to purchase?
By Jon Hitchins on Feb 19,2023

Answer:

Hi There, 

This is the Anthracite version of the London xt light however it's in warm white.

Question:

Can this be screwed into a solid surface?
By James on Feb 4,2023

Answer:

Unfortunately, it can only be spiked into the ground

We do have a similar post light you can screw onto the ground:

If you click here.

Question:

If not suitable can I get a refund ?
By martin on Jan 31,2023

Answer:

We will only be able to issue refunds for items returned in a mint resalable condition. You are welcome to very carefully take the goods out of the box and inspect them, but goods that have been taken outside and installed cannot be accepted back as unwanted.

Question:

Can you supply just the charging section/light for the anthracite London XT post lights ?
By Dorothy Ashmore on Jan 30,2023

Answer:

Of course, click here to see the link for the tops.

Question:

Same question as my earlier one 5 minutes ago, ie can one secure it to the top of a wall?
By Paul Weaver on Jan 9,2023

Answer:

It can only be spiked in Im afraid 

Question:

If I were to use these to illuminate a 60m drive, what sort of spacing between lights would you recommend? There is no other light source. Lights will run down one side only.
By Mark on Dec 19,2022

Answer:

They are 12 lumens bright so it depends on how much you're looking to illuminate your drive, 

If you want to contact us we can advise you of further information.

Question:

Hi, does this have a sensor so the light comes on if someone walks past? Thanks
By CJN on Dec 1,2022

Answer:

Hiya, 

Unfortunately not so they will only come on from dusk till dawn.

Question:

Are these warm white or cold Thanks
By Ivan Darakev on Nov 1,2022

Answer:

They are warm white in colour.

Question:

Are Spare Lamp units available for the London XT Sola Range? If so How do I order them and at what cost? Thank you
By Geoffrey McCleland on Oct 21,2022

Answer:

The replacement parts available for this light are available if you click here.

Question:

can the bulbs be replaced?
By Lucy Everett on Aug 25,2022

Answer:

Yes, of course, you can find the tops here.

Question:

Hi, These ‘anthracite edition' lamps, is it 19.95 EACH? Thank you..
By Mike on Jul 27,2022

Answer:

Hiya , 

Yes £19.99 each.

Question:

the three way switch on my London mini lights has P and S mode. which one gives the most light. Thank you
By Ian Mackenzie on Mar 26,2022

Answer:

There is S, P and off, The S which is standard mode gives out the most brightness.

Question:

What is the size of the spike?
By mark on Mar 4,2022

Answer:

It is 178mm long.

Question:

Can you tell me approximately how many hours of sunshine/ daylight is required to charge the batteries? Thanks! Ken
By Ken Cosgrove on Dec 30,2021

Answer:

Hi there , 

We advise charging the lights for 3-5 days before use.

Question:

Do you still do them in black colour or only anthracite. I have ordered anthracite and want black
By Gaurav on Dec 2,2021

Answer:

we have them in chrome and anthracite only.

Question:

Is it possible to get the anthracite edition post with the natural white light instead of warm?
By Simon on Nov 18,2021

Answer:

I am afraid not.

Question:

Could you please let me know how many lumens these lights have? Thank you!
By Denise Gordon on Nov 11,2021

Answer:

This post light has an output of 12 Lumens. 

Question:

Hi - i bought 4 of the black London XT Solar Post Light. One of the lights has stopped working and i think i need a new cap with the batteries and light. Can i just buy a replacement cap without the need to buy the base and spike?
By Howard Williams on Aug 22,2021

Answer:

I am afraid that we do not sell only the panels for the anthracite edition. But you can try replacing the batteries. 

Question:

Hi, how the London lights perform in the winter? Thanks
By Ili on Jun 26,2021

Answer:

we have a power-saving mode where its recommended to use in winter so even in winter they perform well 

Question:

What is the equivalent in watts?
By Lars on Jun 20,2021

Answer:

This post light has an output of 12 Lumens. 

Question:

Hi , are you still selling the anthracite grey version ??
By Bob gills on Apr 22,2021

Answer:

yes

Question:

How long will these lights last? Mine is 3/4 yrs. old approx. and has stopped working. Is it repairable? Thanks.
By Richard Williams on Mar 21,2021

Answer:

Please do try changing the batteries which can be located in the light top. 

Question:

What's the difference betweene therLondon antricite £19 99 and the package with 2, thanks.
By Graham scaife on Mar 9,2021

Answer:

The difference is the colour of the light itself (so anthracite is dark grey) and the chrome is shiny silver. The item is a different light output as well, anthracite is a warm white and the chrome is a bright white.  

Question:

How long would u expect the batteries to last if usef each night
By William on Feb 26,2021

Answer:

The batteries should only need to be changed around 3 years. 

Question:

Hi, how do I recharge this light? Thanks.
By James on Dec 7,2020

Answer:

The light has a solar panel on the top of it, it is recharged via solar power. 

Question:

How do you remove the solar panel/switched section of the light to change the S/P positions? Do I need to remove the small screw at the base of the diffuser?
By shaun on Oct 27,2020

Answer:

The top part of the light top lifts off and turn over the light head and it will be there!

Question:

Do i need to charge my lights before i turn them on. Thank you
By David Bing on Sep 3,2020

Answer:

Please do allow a 3-5 day charge up in the 'off' position before first use. 

Question:

hi, how do you charge up the lights ? Thanks
By Brendan Rougvie on Aug 7,2020

Answer:

Please leave the lights in the 'off' position for up to 5 days and then turn them to the 'p' setting in winter or 's' setting in summer. 

Question:

Do you do these in a multipack of 2 or 4 like the silver Londonn XT/Mini?
By Richard on Jul 13,2020

Answer:

No sorry, these are sold singularly.

Question:

I've just purchased these and a set of Avon up and down lights in Anthracite and they have arrived but these are still on order they look a lighter grey in real life than in the picture, do the London and Avon Anthracite colours match?
By A Sweeting on Apr 21,2020

Answer:

These will be made by different factories, so there is no guaretee they will be an exact match. 

Question:

Is it possible to replace the batteries in this post light when they do not accept a charge.
By Leon Beaumont on Jan 27,2020

Answer:

Yes it is possible! The batteries are stored in the lighthead, they are AA rechargable batteries, 1.2v. 

Question:

What lumens are these posts? Thanks.
By Cristina on May 1,2019

Answer:

The Black London Post Lights are rated at 12 lumens

Question:

How do I use them without the spike, screwed to a wooden post or decking? Many thanks.
By Peter on Feb 1,2018

Answer:

There are screw holes in the underside of the metal body. Just remove the white diffuser and use a long screwdriver to screw them down then replace the diffuser.

Question:

What are the 2 on switch positions for, P is for ?and S is for ? It seems really strange to have more than one setting without any indication of why? Thanks
By john hayden on Aug 8,2017

Answer:

With the switch in the S position the light will operate in standard mode. Moving the switch to the P position will substantially increase the runtime of the light whilst slightly reducing the brightness of the light.