Frequently Asked Questions - London XT Solar Post Lights (Set Of 2)

Question:

Dear Sirs, we have a fairly long driveway so what is the recommended distance between the lights so we can determine the number required? Thanks in advance, John
By John Godsman on Oct 5, 2018

Answer:

We have no recommended distance as it down to how you'd like it to look. Some customers have them 50cm apart, some at 1m and some in pairs next to each other. 

Question:

Replacement tops is a great idea! Are the diffuser tubes also available as a replacement item?
By Roger Sutton on Jul 25, 2018

Answer:

Currently not but maybe soon. Please drop us an email and see if we can help out.

Question:

Are these stainless steel ones available with the warm white bulbs as come with the XT Black Light?
By Stuart Coster on Jul 16, 2018

Answer:

You can buy addtional tops in warm white for the London XT range here

Question:

what is the height of these lights
By gavin on Jun 16, 2018

Answer:

• Height: 380mm (excluding spike)
• Diameter: 78mm

Question:

Over the past 3-4 years I have purchased approx 20 of your London XT lights & installed in my house in Greece.They have been extremely good. However almost halt no longer work. Is it possible to purchase replacement top section, ie bulb & Battery rather than complete unit? Regards Robert Coumbe
By Robert Coumbe on Mar 12, 2018

Answer:

Yes, you can purchase replacement tops here.

Question:

Is the spike detachable so that it could be mounted on decking?
By R. Ashworth on Feb 1, 2018

Answer:

Yes, you can remove the spike and mount to decking. 

Question:

What size of batteries are used in London XT? 2xAA or 2xAAA? Thank's!
By Dmytro on Nov 17, 2017

Answer:

2x AA must be replaced with rechargeable batteries.

Question:

do you sell just the tops to London xt solar lights as have just bought another set of lights to go with others I bought of you ,and one has stopped working.had them 3years
By terry on May 17, 2017

Answer:

Yes, we do, replacement tops are available here.

Question:

Could you tell me how many lumens the London XT Solar post lights are please?
By Sue on Apr 5, 2017

Answer:

Each solar post is 12 lumens.

Question:

Kindly please confirm if the light is COLD WHITE or WARM LIGHT. i am seeking a WARM WHITE SOLAR POWERED GARDEN OUTDOOR LIGHT. Should this be COLD WHITE may i ask you to advise if any of your similar products (spike garden lights) are available in WARM WHITE. thank you so much!
By Betina Goldman on Nov 9, 2016

Answer:

The Londons are supplied as standard cool white however you can purchase warm white tops separately from here - just select the warm white colour when adding to your basket. We have the Tunbridge Garden Lights that are warm white garden lights.

Question:

Is it possible to operate these lights with remote batteries and solar charger and also remotely switch on and off as required I am wanting to use this type of light on my gate posts and would require four.
By David dickson on Aug 19, 2016

Answer:

Unfortunately this isn't possible, currently the Evo Floodlight is the only light that features a remote control.

Question:

I see that these lights can be screwed into decking. Can they be screwed into paving stones or would i need to first fix a wooden plinth to the slabs?
By John Guthrie on Jun 21, 2016

Answer:

If you have the right tools it could be screwed into paving stones. This is not our recommended installation which is to use the spike to push into the ground.

Question:

Hi there, I received 4 of these last year and now only one is illuminating. Are the batteries replaceable? Stuart
By Stuart Hunter on May 16, 2016

Answer:

The batteries are replaceable underneath the top. You just need to undo the screws to access the batteries.

Question:

what is the warranty on the lights?
By Haroon Bhoja on May 15, 2016

Answer:

12 months from date of purchase.

Question:

Hello, I'm interested in buying the London XT Solar Post Lights. Can they be installed on decking or can just be placed in soil? Thankyou Nadja
By Nadja Chetcuti on Apr 18, 2016

Answer:

The London Post can be installed on decking. It is not our recommended way and can be fiddly to do.

Question:

Can you tell me if the tube that lights up comes off these units or is it just the top part that contains the solar panel, battery, bulb etc? I have two similar units but they are wall mounted ones that come out from my fence posts at approx 15 degree angle, but at 6 years old the clear tubes have cracked and perished. I can't find the same units again so I'm wondering if I can simply order these and put the top half in the current wall posts.
By Craig Beattie on Apr 13, 2016

Answer:

The plastic diffuser tube part does come off, yes.

Question:

On the lights that have arrived today I can see the switch and I can see it is in the middle (off) position but I can't see any markings for S or P. I'm holding the top so all the lettering on the circuit board is the right way up and the switch is at the bottom. Which way would I move the switch or S?
By Bob Jackson on Oct 12, 2015

Answer:

The P and S is very faint but can be seen as raised letters on the white plastic. The easiest way to tell is to move the switch to one side and then the other: the brighter side is the S side.

Question:

I purchased some of these lights in August and they have been fantastic but one has decided it wants to illuminate during the day and turn off at night. Can you offer any advise to correct this or supply a new top under warranty? Kind Regards, Allen
By Allen on Oct 4, 2015

Answer:

We would recommend checking the installed location for anything that could be casting a shadow over the unit during the day. If this isn't the case please contact: [email protected]

Question:

I bought four of these last year and have had great service from them however one of them started flicker and is now not lighting.. Can you advise?
By Ian Crowe on Sep 3, 2015

Answer:

Please turn it off for a few days to allow it to charge fully. If it still does not improve it may be worth checking or changing the batteries.

Question:

LondonXT Solar Post Lights. Can these be screwed down onto concrete pathways like the Durham model
By David on Aug 21, 2015

Answer:

Yes, there are 3 holes in the underside of the base, using a long handled screw driver you could screw them down to a solid surface.

Question:

Do these lights come with the power saving tops?
By David on Aug 7, 2015

Answer:

Yes.

Question:

10 hours from a full charge - what is a full charge?
By Dave Clark on Jul 24, 2015

Answer:

We recommend 3 to 5 days for a full charge on all lights. 3 if it is nice and sunny. 5 if there is a lot of cloud cover or rain.

Question:

the switch for on and off on the london solar post lights does not say which side left or right for on or off so that i can charge tjhem up
By doreen peacock on Jul 2, 2015

Answer:

The off position is in the middle. These are the tops with the power-saving setting, which is slightly dimmer than the normal setting.

Question:

Is 600 mAh enough for a 10h light? I mean, in a full sunny day, I guess more than 600 mAh can be collected (for future days too)
By Matteo on Jun 27, 2015

Answer:

We decided to use the 600mAh battery size based on how much energy the solar panel can generate and also how little energy the LED needed.

Question:

can I still get a replacement top for london solar light bought last year.
By E Mayes on Jun 26, 2015

Answer:

You can purchase replacement tops from the website. Just search for replacement to find them.

Question:

At the risk of sounding like a cheapskate - I have several of your old London Lights - can I just buy new tops for them with this better version?
By sheila on Jun 25, 2015

Answer:

You can purchase the upgraded tops from the website. Search for "Replacement" and you will find it.

Question:

Where can you get replacement batteries
By Rhona faulder on Jun 9, 2015

Answer:

You can purchase batteries from any high street supermarket.