Frequently asked questions
Can you use 2 solar panels and a splitter as with Lumify fairy lights.
Asked by Michelle Burrells on 1 Feb 2026
Hello, It is only one solar panel per light.
How do you charge them ? Do you have to take them down to charge ?
Asked by Andrea Copestake on 20 Jan 2026
Hello, you can charge them via the USB on the control tube in which you can detach from the lights and bring indoors to chatge.
Hi, when you say these are natural light, does this mean they are bright white or warm white.
Asked by Mike on 25 Sep 2025
Hello these lights are bright white.
Can you confirm which replacement solar panel I should get for the festoon? is it the 100 or 300?
Asked by Rod Stanton on 17 Oct 2023
Hi Rod, if it is a set of 10 it would be 100 and if it is anythign above that would be 300 in your case it would be the 300
Hi, can you tell me whether the light from these is a bright white or a warm white?
Asked by Kate Hilton on 28 Jun 2021
It is natural white in colour.
Hi, Is it possible to extend the length by connecting another set of lights?
Asked by Steve on 22 Jun 2021
I am afraid not. That would not be possible.
Is the bulb casing and wire green or black?. It's difficult to tell from the varied pictures
Asked by Janie on 25 May 2021
It is green.
Hello, what size bulbs are these please, are they replaceable and if so where can I purchase them?
Asked by Adam Ashton on 15 May 2021
They are 4.5cm in diameter They cannot be replaced.
What diameter are the individual bulbs?
Asked by Dave Scotson on 26 Apr 2021
its 5cm
Can you buy just the festoons (or other lumify lights). My previous set got damaged, but the solar panel and battery are fine. Seems wasteful to replace the whole set.
Asked by Paul on 25 Apr 2021
You can purchase a string of fairy lights. The 300 led's are compatible with the parts that we use for the set of 20 bulbs.
Do these have an IP rating. If they do, what rating is it?
Asked by Michelle Coffman on 10 Apr 2021
It is IP67 rated.
Please could you tell me what size the solar panel is for this product.
Asked by Catherine Dugmore on 8 Apr 2021
L- 15.5cm W- 9cm
Can you tell me the dimensions of the solar panel for these lights please?
Asked by Gayle on 21 Mar 2021
The dimensions of the panel are 9.5cm x 16.5cm.
What is the diameter of the bulb?
Asked by Brisie on 8 Mar 2021
They are 4.5cm diameter
Hi, is 'natural white' (in the Lumify Solar Festoon Lights) cold or warm? Thanks
Asked by Dagmar on 4 Mar 2021
They are a cold white,
What bulbs are used. Can I change them to coloured bulbs in the future?
Asked by Jamie on 20 Apr 2018
Currently, we do not offer coloured bulbs and really not sure if we plan too.
I would be interested in having these run along the outside of my summer house but how best would I attach them to the wood?
Asked by melanie on 13 Apr 2018
It's really up to you but you can buy screw in hocks from most DIY stores.
Hi,could you tell me the length of the actual lighting string? Thanks
Asked by Miss C robinson on 7 Apr 2018
10 meters of lights
Is there a way to turn them on manually? They only turn on when it's properly dark and we would like to have them on sooner.
Asked by Christina on 28 Jun 2017
Hi Christina, The lights only come on once the panel has stopped charging the batteries due to it being dark. One option is to play around with the direction the panel points. If the panel points to the east it's likely to come on a lot earlier than if it points west (towards the sunset). One customer I remember covers the panel with a beer mat to trigger the lights whilst it's still light. With the solstice last week nights are already getting shorter.
Hi - do you think these will be available in warm white in the near future?
Asked by Gary on 23 Apr 2017
There are currently no plans to introduce a warm white version.
Hi, are the bulbs plastic or glass please?
Asked by Julie on 11 Apr 2017
White Plastic
Do you have these with warm white bulbs instead of bright white ?
Asked by Tim on 29 Mar 2017
We only have these available in bright white however the Vintage Bulbs emit a warm white light so maybe of interest?
Hi there could you tell me the diameter of the white festoon lights. Thanks
Asked by Alan Andrews on 9 Oct 2016
Each festoon light is 45mm in diameter.
Are these white or coloured? Do you have a picture of them lit up?
Asked by Deanne on 25 Aug 2016
These are white Festoon lights, a picture of them lit up will be available soon.