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Frequently asked questions
Is this plastic or metal please? thank you
Asked by ANDREIA on 14 Feb 2024
Hi, The casing is plastic.
Is there an IPS rating for this light pls?
Asked by Ros L on 11 Nov 2023
Hi Ros, this light is IP44
Can you replace the battery in these lights if so what is the size thanks
Asked by Rosemary Houston on 15 Oct 2023
They hold an 18650 battery. It is replaceable.
Is the battery replaceable?
Asked by Paula on 21 Sep 2023
Yes the battery can be replaced, it is a 18650. This can be found in the unit.
Hello Do these come with a control like others do so you can switch on and off. Thanks
Asked by emma on 21 Feb 2023
These lights do not come with a remote. They do have an ON/OFF switch on the underside of the light.
I will be clipping the light into a wooden batten. What is the width of the clip that I will be clipping into the batten?
Asked by Yee Gan Ong on 26 Oct 2021
The bracket is 2.5cm and the back part is 3 cm tall. I am unsure if these will fit onto your batten as they come in all different styles.
Will these ever be available in white? I have white guttering
Asked by Alex on 6 Oct 2021
at the moment we only have them available in anthracite
Hi! On receiving the luxflow gutter light I am a little confused. What is the initial charging time before putting light on gutter and whilst it is charging in sunlight what position does the switch need to be ? Thank you. Irene K.
Asked by Gladys Irene Kitching on 11 Sep 2021
We recommend all our lights to be in the off position for 3-5 days in as much direct sunlight as possible. After that time do switch it on and you will be up and running.
How are they fixed to the gutter? Screwed on or do they just sit (balanced) on it?
Asked by Dave on 9 Jun 2021
It is a thumb screw that tightens up to secure it.
Once the light comes on automatically is it possible to turn it off manually after a couple of hours? Does it need to be on in order to charge? Is there a simple product that can also be usb charged? Many thanks
Asked by Sarah on 4 Feb 2021
The light will come on and stay on, you can manually turn it off using the on/off button but it is on the light, so you would need to keep going up to the light.
Are they available with a PIR sensor
Asked by Steve on 20 Dec 2020
Not as this time
Are these available in white to match guttering
Asked by Phil on 25 Nov 2020
No the gutter lights only come in black at the moment.
is this one light or a set of two? thanks
Asked by scott on 19 Nov 2020
The gutter lights are sold individually
Warm or cold light? Any chance of some pics of it on or from the underside? Thanks
Asked by Ron on 6 Apr 2020
This a cool white light. I will suggest more photos to the marketing team.
In the future will these come in white?
Asked by Craig Campbell on 6 Apr 2020
I can pass this onto the product development team
Apologies if this is an obvious question but if I attach this to the roof gutter on my 2 storey house (approx 5.7m from the ground) will it be able to efficiently light my path a doorway below? Also is a bulb included?
Asked by Dani on 2 Apr 2020
It would be a case of trial and error I am afraid, as we do not know the location or what is beneath that might hamper the spread. The higher up the less it will spread onto the floor.
Will they fit round gutters
Asked by Eddie on 8 Mar 2020
These are designed for gutters, so yes they should be suitable. The crook is 2.5 cm.
Are they black or anthracite grey?
Asked by Gary Page on 3 Mar 2020
Luxflow is black in colour.
What are the measurements of the bracket? Wondering I'd this would also fit onto a fence panel ?
Asked by Mich S on 1 Mar 2020
The bracket is 2.5cm and the back part is 3 cm tall. I am unsure if these will fit on a fence panel as they come in all different styles.
Is this a pit light or is it on permanently?
Asked by Peter Godfrey on 1 Jan 2020
The light will turn on automatically at dusk where it will illuminate for up to 8 hours permanently.
Do these have an on/off switch?
Asked by Philippa Devonald on 27 Dec 2019
Yes, these can be manually turned on/off. There is cord so it would require getting to the switch on the light.
Is it warm or cool white light?
Asked by Rick Marston on 29 Nov 2019
This a cool white light.
Lumen count on this lamp and angle projection. Please
Asked by William on 4 Nov 2019
The light output is 80 Lumens down light with approximately 120 degrees projection.
Will this break plastic guttering?
Asked by Hannah Ring on 30 Oct 2019
We have made this as lightweight as possible and should not break guttering if installed as per Luxflow instructions
Can you specify the times you want the light on?
Asked by Nick Earle on 28 Oct 2019
The luxflow will come on automatically at dusk where it will illuminate for up to 8 hours, so you cannot specify what time the light will come on.
Hello, Please can you tell me how bright this light is/would be. Thanks
Asked by Dana Gardener on 27 Oct 2019
The light is 80 lumen with approximately 120 degrees projection.
Hi, At dusk, does this light come on 'permanantly', or is it PIR motion sensor. (I am fairly sure it comes on fully at dusk and stays on - but I just want to be sure) Thanks
Asked by Alan Wallace on 27 Oct 2019
You are correct! The light comes on automatically at dusk and runs for up to 8 hours, without PIR.