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Frequently asked questions
Hi, the solar panels on my lights are clouded over from exposure to the climate (I presume), please could you advise how to clean them without damage? Thanks
Asked by Michelle Thomas on 24 Nov 2023
Please use a dry or damp cloth to gently wipe any dirt or dust off the panel. Make sure your cloth is only damp – not wet – as you want to avoid water damaging the electronics within the panel. For more stubborn grime, add some biodegradable soap to your damp sponge and give the solar panel a scrub. Never use any abrasive cleaners or materials to clean the solar panels on your garden lights, for example, scourers or bleach. Finally, wipe the solar panel with a clean, damp cloth to remove any soap residue.
3 days for a first charge via solar. How long for a first charge if you charge up via USB connection? Thanks!
Asked by Tracey on 8 Nov 2023
Hi Tracey, The USB ones would need 3 hours charge from flat battery
Can you buy replacement spikes? I find they break after a while Tganksy
Asked by Sharon on 27 Jul 2023
Hello, Thank you for your question. If you go to your order history, next to your orders will have the spare parts to the products you have ordered.
Can you buy the top solar panel for the London Garden lights
Asked by ian green on 7 Feb 2023
Hi Ian, yes you can. I have attached the link below https://www.thesolarcentre.co.uk/products/Mini_Londons_XT_Power_Saving_Top-793-5.html
How long should batteries last? Had our just over 2 years and some of the lights no longer working. Disappointed as I expected a longer life.
Asked by valerie theresa matthews on 1 Feb 2023
We expect our batteries to last 1-2 years minimum. In regards to your lights not working if you can email us on : Info@thesolarcentre.co.uk so our customer service can help with troubleshooting.
HI, can you tell me the colour temperature of these Mini London Solar Post Lights please? Are the other sizes of London Post lights the same colour temp? thanks John
Asked by John Barrington on 14 Oct 2022
Hiya, They are cool white in colour, and the anthracite versions of them are also in cool white which you can find here .
Do these lights incorporate the NEWER XT tops ?? Ty.
Asked by Mike on 22 Sep 2022
Hi there, So they are compatible with the tops available here .
Can you confirm that these lights are rated at IP44 and if they are supplied with any warranty. Thanks
Asked by Steve Caunt on 31 May 2022
They are indeed IP44 and the warranty is for 12 months.
What is the country of manufacture
Asked by Dave white on 7 May 2022
We manufacture our lights in china and distribute them in the UK.