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Frequently asked questions
Can the battery be changed in this product?
Asked by Steve Craggs on 3 Nov 2023
Hi, Unfortunately no. The Scout Pro does not have a replaceable battery.
Does the battery continue charging if the unit is switched "off" at the remote control.
Asked by Tim Osborne on 3 Nov 2023
Hi, Yes- the light will continue to charge even if it's turned off.
How far away does the remote work from?
Asked by Helen on 29 Sep 2021
The remote control works up to 8m away from the unit.
Can i disengage the dusk to dawn sensor and the motion sensor and use only on off to control the light when i need it ?
Asked by Scott T on 23 Sep 2021
We would not recommend this.
Hi,how do you disengage the PIR sensor? thanks Louise.
Asked by Louise Gibson on 18 Aug 2021
Through the remote control provided.
After a full day in the sun charging, typically how long would the light stay on full power for?
Asked by Jay Hubbard on 9 Aug 2021
they run up to 8 -10 hours from a full charge
Is there an adjustable timer for the when the light stays illuminated with the PIR function
Asked by David Thwaites on 22 Jun 2021
This light will come on automatically when motion is detected and it will be switched off when motion stops. I am afraid that you cannot adjust the timer on the PIR mode.
With the PIR turned off can you turn the lights on and off with the remote when required?
Asked by Mike on 18 Apr 2021
Yes, there is an on/off switch button on the remote control.
Is the cable to the light 3m? Can I extend the length of the cable between the solar panel and the floodlight?
Asked by Dee on 6 Apr 2021
There is a 3m of cable between the solar panel and the light unit. I am afraid that we do not sell an extension cable.
Just bought this light and I can't work out how to use the remote control to set it to the first setting of motion detection at brightest light and auto switch off when no more motion. I get it to light up but can only get it to go off by using the off button. Any help greatly appreciated.
Asked by Brian Straker on 2 Apr 2021
Please press on the '100% lighting switch button' and on the 'sensor button'. Please check on the instructions sheet where it shows the name of its switch button.
What type of solar panel made of?
Asked by Jocelyn on 31 Mar 2021
The solar panel is made of glass.
Can you source replacement remote controls?
Asked by Pete on 26 Mar 2021
I am afraid not. We are not supplied with remote controls.
If you have 4/6 of these does one remote control turn them all on at once and how far is the remote control range?
Asked by Charles Harris on 25 Feb 2021
The remote control is universal. So, the answer is yes! You can use one remote control to switch the lights on/off.
Is there any pictures of this in use?
Asked by Mark Hardman on 29 Jan 2021
We are in the process of trying to obtain more photos, so keep an eye out.
How bright is the light and what is the IP weather resistance
Asked by Stephen Coxsey on 27 Jan 2021
The IP rating is IP65 and the brightness is 600 lumen
How many lumens output.
Asked by Mr david embleton on 15 Jan 2021
600 lumens
What is the color temperature?
Asked by Dang Quang Svend Le on 3 Jan 2021
It is a cool white colour.
What's the width of the solar light itself?
Asked by Paulie on 29 Dec 2020
Dimensions are 22.5 x 16.5 x 6
How long is the cable between lamp and solar panel
Asked by David Thwaites on 7 Dec 2020
Approx 3m
Do you do extension cables for this light ?
Asked by Jayne Blyth on 30 Nov 2020
No we do not sell an extension for this light.
How long is the lead between the solar unit and the light Are all the fixings included in the package
Asked by Sarah on 27 Nov 2020
Approimately 3m, the fixings are included
what are the 7 settings please?
Asked by chrisa on 27 Nov 2020
7 Working Modes • Sensor mode: Automatically turn on when dark and light to full brightness when motion is detected and off when motion stops. • Semi-sensor mode: Automatically turn on to full brightness when dark, then switch to sensor mode as above after 4 hours. • 100% lighting mode: Automatically turn on to full brightness and turn off at dawn or when energy depleted. • 50% lighting mode: Automatically turn on at half power when dark and turn off at dawn or when energy depleted. • 3-hour light mode: On full brightness when dark for 3hrs • 5-hour light mode: On full brightness when dark for 5hrs • 8-hour light mode: On full brightness when dark for 8hrs
Can I turn the PIR function off and just use as a floodlight
Asked by Jane hague on 23 Nov 2020
Yes with the remote you can shange the mode of the light to work without the PIR function
Please can you tell me if the solar panel can be sent with a 15 metre extension to light
Asked by Geoff Slater on 22 Nov 2020
We do not have a 15m extension cable for this light
Can you disengage the motion sensor
Asked by Anthony Fowles on 17 Nov 2020
Yes you can as one of the seven different modes
How long is the cable and can you get and use an extension power cable with it so the solar panel can be placed further away if needed.. Many thanks
Asked by David on 16 Nov 2020
The cable is 3m and no you cannot buy an extension cable.
Is this a mono panel? What wattage is the panel? What is the battery type and capacity? Thanks...
Asked by Andrew Nimmo on 16 Nov 2020
This is a mono panel and the wattage of the panel is 16w. The battery is a lithium ion 6000(mah) 3.2 v.
Hi. How long is the cable from the panel to the light?
Asked by Dan on 15 Nov 2020
There is a 3m cable between the panel and the light.