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Frequently asked questions
Hi - are these lights available in black?
Asked by Grant on 21 Dec 2023
Not at this time, but I will pass this onto our production team.
Hello. What is the IP rating of these lights please?
Asked by Ashok Kumar on 10 Dec 2023
The raiting for these lights are IP44
What is the specification of the rechargeable batteries please and confirm they are replaceable
Asked by Richard on 9 Dec 2023
1 x AAA rechargeable battery included and is easily replaceable
Can these lights be stuck on rather than screwed as looking for lights on our decking and caravan don't want to d Drill into the van if I can avoid it thanks
Asked by Chris Biggs on 21 Sep 2021
We would not really recommend sticking them down as any adhesive product may become loose over time and the lights may then fall off the surface and crack and get damaged, which sadly wouldn't be covered under the warranty.
Are these warm light or cool white light?
Asked by Eric on 26 Aug 2021
they are natural white
Can they be turned on/off manually so that the lights can just be switched on when they are needed? We think it's important not to light sky at night/garden when not in use.
Asked by Colette L Annesley-Gamester on 20 Aug 2021
They do have a switch button, it is located at the back of the unit.
If I buy these I'll be fixing them to concrete fence posts. How are they fixed? Screws, sticky pad, other? And are these fixings provided? Regards
Asked by Mark on 17 Aug 2021
All fixings are supplied, they need to be screwed down to the decking.
How many Sherpas would it take to light up a patio area 2m x 2m fixed to a fence post at approx. 1.5 m high
Asked by David on 21 Jul 2021
The total output for 4 will be 48 lumens. It depends on the effect that you want to have and also if there are other lights around illuminating in that area.
Hi what is the lumin brightness please
Asked by Matt on 31 May 2021
The total output for 4 will be 48 lumens.
Hoe many LED's does each light have?
Asked by Chris Mellett on 23 Apr 2021
There are 2 LEDS in each light.
What standard of water proofing are these lamps?
Asked by Mr L Blowing on 14 Apr 2021
These lights are waterproof. You can leave them outdoors all year round.
Are these the cool bright white lights or the yellow warm lights?
Asked by Gillian on 13 Apr 2021
They are natural white.
Hi, do I need to drill to secure these lights on my front door steps ? Thank you.
Asked by Mrs Gurmej Cox on 31 Mar 2021
Yes, they will need to be drilled.
Will you be doing these lights in warm white?
Asked by Debbie Owers on 30 Mar 2021
No plans at the moment, but will pass on the comments to the production team.
How many lumens of light does each one give off.
Asked by Barry on 28 Mar 2021
The total output for 4 will be 48 lumens.
Do these work by Daylight?I have been looking everywhere and I saw your page it's only daylight ones I want🤞🏻Thanks appreciate it
Asked by Margaret on 7 Mar 2021
Sorry, I am a little confused. The lights will not work during the day and will need sunlight to charge.
Are the batteries replaceable?
Asked by graham kelly on 4 Feb 2021
Yes, the battery in the item is repalceable.
Will these fit onto of fence posts
Asked by Manning on 31 Jan 2021
Yes they will. Please check out the dimensions on the page so you know their size before purchasing and installing. As the pamel is integrated we would not recommend this for north facing fences or fences which have significant shading.
What are they made of please and can you show the fixing? Bought something similar before but the plastic round the fixing holes was brittle and after a few months the fixings broke.
Asked by Gill K on 24 Nov 2020
These are made of aluminum.
Do I need to take the plastic film off each light?
Asked by Joan McCarney on 16 Nov 2020
Yes remove the plastic film
Hi, do I need to switch these lights off at anytime ?
Asked by Frances on 20 Sep 2020
We recommend leaving these off for 3-5 days before first use, after that you shouldn't need to switch them off again, only if you feel they are not as bright after a while.
What is the ip for these lights Thanks
Asked by jamie peatfield on 19 Sep 2020
IP44
Is the cover on the sensors glass cover and not plastic
Asked by Mr M L Casey on 2 Sep 2020
These are plastic
Are these lights waterproof ie will they stand lots of rain. Can a larger capacity battery be used to extend the lit time.
Asked by R.newland on 1 Sep 2020
These lights are waterproof. We do not recommend using a different type/capacity of the battery.
Will they fit on 3 inch fence post
Asked by Jen on 24 Aug 2020
Please look into the dimensions: Length:10cm Width:8.2cm Height:2.2cm
In winter will the lights illuminate all night
Asked by Michael Stewart on 17 Aug 2020
From a full charge, these will be illuminated for up to 6hrs so in the depths of winter, it will last into the evening.
I have bought 4 (1pack) Q do they do the same in a warm white?
Asked by Ashley on 22 Jul 2020
No sorry, these just come in the white colour
Hello - can you turn the lights on/off? Or do the have to come on every night?
Asked by Richard Savage on 14 Jul 2020
You can turn them on/off manually. If you leave them switched on they will come on automatically each evening.
Are they waterproof and frost proof?
Asked by Kirstie Mcmanus on 10 Jun 2020
These lights are waterproof.
Hi would these work to light up a path. I want the lights close to the ground to project the light across the slabs.
Asked by Chris on 1 Jun 2020
These would give some light across the path, but would not be as effective as say a spotlight
What size are the lights
Asked by Alec Watson on 25 Apr 2020
Dimensions Length:10cm Width:8.2cm Height:2.2cm
Hello. What is the lumen rating please?
Asked by Joao on 16 Apr 2020
Total output for 4 will be 48 lumens.
Can these be attached to a fence and give off enough light
Asked by Daniel on 6 Apr 2020
It depends what you are trying to light up. The shine downwards, so would light up the fence below depenbdant on how high they were.
Do these come in a warm white? Thanks
Asked by Stephen on 6 Apr 2020
No sorry!
Are they 400g in weight each or is this the combined weight of all 4?
Asked by Maria on 25 Jan 2020
That will be the combined weight of the item.
Hi, Do you know if the fixing hole pitch is the same as the previous version? I have about 10 of them and would prefer to use existing screws.
Asked by Carl on 20 Jan 2020
There has been no changes made to the Sherpa, so the holes will be the same size. We cannot guarentee they will be the same size if you have brought a different version of the light.
How many LEDs in one of these lights?
Asked by Peter Finch on 13 Dec 2019
There are 2 LEDS in each light.
Hi I am looking to replace our that no longer work but want to use the existing screws, Can you give me some idea tell me about the back of the lights, or if I order these and they are incorrect, can I return them?
Asked by Heidi Rush on 25 Nov 2019
To install the lights drill two 5mm diameter holes 76mm apart . If the Sherpa are not what you need you are able to return them within 30 days. Please see our returns guidence for further info.
Following a fall by one of our carers I have to illuminate our north facing steps, mainly in winter as the last call ends by 8.30 pm. Q1. Do you think they will be sufficiently bright to pick out the steps? There is no wall to fix them to, so, Q2. Can they be free standing? The steps are 6 feet wide, so there is no risk of a trip on the lights if placed at the side.
Asked by Anthony Brown on 7 Nov 2019
We do not recommend these to be free standing as they could be kicked over or damaged or even taken if not installed as per the instructions. We also do not recommend these lights for north facing locations as the panel is inegrated.
Hi. What materials is this made from?
Asked by Abdul on 26 Oct 2019
These are made of stainless steel.
Is the light warm white ?
Asked by Martyn Barter on 6 Aug 2019
The output is a regular white.
We are looking for lights to put along our garden wall that give an ambient lights round a seating area that stay on, not motion sensor. Would these lights give a good enough light. We were looking for black ones , but these seem to be a more suitable light as the black ones you stock are motion sensor only and may be too bright ? We prefer to buy through you as the post lights we bought from you are excellent.
Asked by Keith Smith on 1 Jun 2019
It's really hard to say, the Sherpa is designed for illuminating steps so could work. If you needed something brighter then please take a look at our spotlights
What are the dimensions of each light please ?
Asked by Amanda Tyler on 1 May 2019
Length:10cm Width:8.2cm Height:2.2cm
How do the lights attach to the wall?
Asked by Helen Gill on 1 May 2019
The lights come with screws to fix to a wall. Please see the instructions here
What is the lumen rating of these lights?
Asked by Charlotte on 1 May 2019
Total output for 4 will be 48 lumens.