Frequently Asked Questions - Shrewsbury Solar Wall Light

Question:

Our solar light has just stop working.We have misplaced the leaflet.Have you any ideas. Up to now the light was perfect. Thank You L F K
By lynda king on Dec 29,2023

Answer:

Please can I ask whether you have tried leaving the lights switched off for 3-5 days? I would recommend 5 if the weather is particularly overcast. Our lights can come partially charged and might work straight away, whereas others need a boost.

If after this time the light still has not come on I would recommend you check where the light is placed and to make sure that there is no heavy shading on the panel or anything obstructing the panel from receiving a full charge. 

Please also check that there is no outside light (from a neighbours house/your own property) that is getting onto the light in the evening and causing it to believe it is daytime. To test this please do cover the panel with something dark, if the light does come on please test the light elsewhere away from the light source.
 

Question:

How long is the lead to the solar panel please?
By Paul Davies on Nov 7,2023

Answer:

Hi Paul, The panel is based on the top of the ligh head it is all built in and there are no leads 

Question:

Is it possible to switch off the dawn to dusk mode and just have the Shrewsbury light as a motion-activated security light which is completely off at night unless the PIR detects movement?
By sarah on Oct 7,2023

Answer:

Hi, 

Yes, that is mode C or the third click. 

Question:

What is the current price - with any discounts, for the Shrewsbury Solar Wall ight please?
By Keith Honeycombe on Oct 6,2023

Answer:

The light is is £29.99

Question:

How long would you expect the internal battery to last for - what's the shelf life of this product? Thanks.
By Phil on Sep 6,2023

Answer:

The internal battery has the average lifespan of 2 to 3 years, however it is replaceable, and therefore the product can run for a very long time.

Question:

What material is the unit made from?
By Colin on Feb 20,2023

Answer:

This light is made from toughened plastic.

Question:

How bright is the dusk to dawn mode? Is it suitable for general evening light to walk or read by or simply low illumination just to show lamp is lit?
By Robin Wills on Feb 8,2023

Answer:

It would be around 150/200 lumens when set to dusk till dawn.

It would be light enough to see around where the light is located.

Question:

Do the Batteries need replacing in this light as mine is just flashing on and off and I'm unable to reset it Thanks
By Steve Harper on Dec 30,2022

Answer:

Unfortunately, the batteries cannot be changed in these lights as they are wired in. The main cause of flashing is not having enough charge. I would suggest switching your light off and allowing it to charge in a sunny position for 4-5 days. If the issues continue, please contact our support team.

Question:

Is there an option to use it as a pure motion sensor light, i.e. only emits light when motion is detected?
By Kai on Nov 21,2021

Answer:

yes, it's mode 3, the light will only illuminate when motion is detected. 

Question:

When in dusk to dawn mode, presumably the light gives a constant glow, and then gets brighter for a short while after detecting motion? Grateful if you could confirm please
By Kai on Nov 15,2021

Answer:

That is correct. Mode B:Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds

Question:

At What distance does light come on brighter when it detects motion? Thanks
By Anne on Oct 14,2021

Answer:

The motion sensor can reach up to 8m.

Question:

Does this have an integrated solar panel on top of the light or is it separate? If separate do they connect with a wire lead?
By suzanne on Sep 28,2021

Answer:

The solar panel is integrated.

Question:

If this can be used as a dusk to dawn light, what lumens does it give out if on permanently during the evening.
By John on Sep 24,2021

Answer:

This light cannot be permanently on I am sorry. 

Question:

Hi. I've lost the instructions. I note the light comes on after a long press of the button, and gets brighter with each press. However does not seem to motion sense, just stays on?
By Mr Kam-Fai Wong on Sep 19,2021

Answer:

You will have to use mode C.

Please see below: 

 

Mode A:Light is set to remain at low brightness

Mode B:Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds

Mode C:Light is only set to activate when motion is detected

Question:

The light turns on easily at the push of a button, but then it doesnt seem to turn off by itself> How can I activate the motion sensor alone?
By Regan du Closel on Sep 17,2021

Answer:

It would be mode 3.

Press on the switch button 3 times to activate the PIR sensor. 

Question:

Can the motion sensor be adjusted to say 3 metres?
By Rosemary Betteley on Sep 6,2021

Answer:

This cannot be adjusted. 

Question:

Just to confirm the control's. Can this be off during dawn/dusk but activated if the sensor is activated, or is the on/off only for complete working or disabled? I'm looking just for a light to come on if the sensor is activated
By Charles Harris on Sep 2,2021

Answer:

I am a little confused by your question. Please see the different modes below, hopefully, this helps. If the light is physically turned off it will remain off. If the light is turned on you can choose one of the modes below and it will work as you have asked it to night after night. 

 

Mode A: Light is set to remain at low brightness

Mode B: Light is set to remain at low brightness until motion is detected which activates mid
brightness for up to 25 seconds

Mode C: Light is only set to activate when motion is detected [This is the best mode for Winter]

Question:

I noticed a small switch on this light is it an on/off switch ?
By Paul Doltis on Aug 29,2021

Answer:

That's right. The on/off switch button is located next to the PIR sensor. 

Question:

There is a street lamp close by will this have any effect on the motion sensor at night?
By Veronica on Jul 27,2021

Answer:

That can affect the performance of the unit.

It can make the panel into thinking that it is daylight and stop it from working. 

Question:

What type of bulb does this light take? LED? Is a bulb included?
By Margaret Baldock on Jul 24,2021

Answer:

It is an LED. The bulb is included and pre-installed. 

Question:

Is there an on/off button on this lamp?
By D Munasinghe on Jul 3,2021

Answer:

yes, there is an on/off switch button.

Question:

At dusk is the light permanently on in a dim mode and is at full brightness when triggered by movement or does the light only come on when triggered?
By Gary on Jun 4,2021

Answer:

Please see the instructions for the different modes. You can have either A/B/C 

To switch between the different modes, short press for 1 second

Mode A: Light is set to remain at low brightness

Mode B: Light is set to remain at low brightness until motion is detected which activates mid
brightness for up to 25 seconds

Mode C: Light is only set to activate when motion is detected [This is the best mode for Winter]

Question:

Hi, where is the solar panel located on this lap? Does the lamp need to be situated in direct sunlight? I need a solar lamp that will work on a shady north facing wall :(
By Patricia on May 1,2021

Answer:

The panel is integrated and located on top of the light. It has to be installed on a South facing wall.

Question:

Hiw bright is this item.
By Maura on Apr 25,2021

Answer:

it is 300 lumens bright

Question:

Does the light only come on with the motion sensor, or is it on at a reduced output during the night?
By Parki on Apr 20,2021

Answer:

It does have both modes.

Question:

Is the solar panel integral?
By Mark on Apr 15,2021

Answer:

yes

Question:

Do these lights require separate solar panels, if so at what cost, or are they integrated into the product?
By Neil Morris on Mar 23,2021

Answer:

The solar panel is integrated and located on top of the unit.

Question:

What's the diameter of the lamp area please?
By Gary on Feb 3,2021

Answer:

7cm x 16cm x 20cm

Question:

Can the motion sensor be turned off? I want a solar light that comes on and off at Dawn/Dusk every day. Not a security light with motion detection.
By John Farmer on Jan 27,2021

Answer:

No the motion function cannot be overidden.