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Frequently asked questions
What is the IP rating of this light please?
Asked by Karen Spencer on 26 Nov 2025
Heello, It is IP44.
Our solar light has just stop working.We have misplaced the leaflet.Have you any ideas. Up to now the light was perfect. Thank You L F K
Asked by lynda king on 29 Dec 2023
Please can I ask whether you have tried leaving the lights switched off for 3-5 days? I would recommend 5 if the weather is particularly overcast. Our lights can come partially charged and might work straight away, whereas others need a boost. If after this time the light still has not come on I would recommend you check where the light is placed and to make sure that there is no heavy shading on the panel or anything obstructing the panel from receiving a full charge. Please also check that there is no outside light (from a neighbours house/your own property) that is getting onto the light in the evening and causing it to believe it is daytime. To test this please do cover the panel with something dark, if the light does come on please test the light elsewhere away from the light source.
How long is the lead to the solar panel please?
Asked by Paul Davies on 7 Nov 2023
Hi Paul, The panel is based on the top of the ligh head it is all built in and there are no leads
Is it possible to switch off the dawn to dusk mode and just have the Shrewsbury light as a motion-activated security light which is completely off at night unless the PIR detects movement?
Asked by sarah on 7 Oct 2023
Hi, Yes, that is mode C or the third click.
What is the current price - with any discounts, for the Shrewsbury Solar Wall ight please?
Asked by Keith Honeycombe on 6 Oct 2023
The light is is £29.99
How long would you expect the internal battery to last for - what's the shelf life of this product? Thanks.
Asked by Phil on 6 Sep 2023
The internal battery has the average lifespan of 2 to 3 years, however it is replaceable, and therefore the product can run for a very long time.
What material is the unit made from?
Asked by Colin on 20 Feb 2023
This light is made from toughened plastic.
How bright is the dusk to dawn mode? Is it suitable for general evening light to walk or read by or simply low illumination just to show lamp is lit?
Asked by Robin Wills on 8 Feb 2023
It would be around 150/200 lumens when set to dusk till dawn. It would be light enough to see around where the light is located.
Do the Batteries need replacing in this light as mine is just flashing on and off and I'm unable to reset it Thanks
Asked by Steve Harper on 30 Dec 2022
Unfortunately, the batteries cannot be changed in these lights as they are wired in. The main cause of flashing is not having enough charge. I would suggest switching your light off and allowing it to charge in a sunny position for 4-5 days. If the issues continue, please contact our support team.
Is there an option to use it as a pure motion sensor light, i.e. only emits light when motion is detected?
Asked by Kai on 21 Nov 2021
yes, it's mode 3, the light will only illuminate when motion is detected.
When in dusk to dawn mode, presumably the light gives a constant glow, and then gets brighter for a short while after detecting motion? Grateful if you could confirm please
Asked by Kai on 15 Nov 2021
That is correct. Mode B:Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds
At What distance does light come on brighter when it detects motion? Thanks
Asked by Anne on 14 Oct 2021
The motion sensor can reach up to 8m.
Does this have an integrated solar panel on top of the light or is it separate? If separate do they connect with a wire lead?
Asked by suzanne on 28 Sep 2021
The solar panel is integrated.
If this can be used as a dusk to dawn light, what lumens does it give out if on permanently during the evening.
Asked by John on 24 Sep 2021
This light cannot be permanently on I am sorry.
Hi. I've lost the instructions. I note the light comes on after a long press of the button, and gets brighter with each press. However does not seem to motion sense, just stays on?
Asked by Mr Kam-Fai Wong on 19 Sep 2021
You will have to use mode C. Please see below: Mode A:Light is set to remain at low brightness Mode B:Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds Mode C:Light is only set to activate when motion is detected
The light turns on easily at the push of a button, but then it doesnt seem to turn off by itself> How can I activate the motion sensor alone?
Asked by Regan du Closel on 17 Sep 2021
It would be mode 3. Press on the switch button 3 times to activate the PIR sensor.
Can the motion sensor be adjusted to say 3 metres?
Asked by Rosemary Betteley on 6 Sep 2021
This cannot be adjusted.
Just to confirm the control's. Can this be off during dawn/dusk but activated if the sensor is activated, or is the on/off only for complete working or disabled? I'm looking just for a light to come on if the sensor is activated
Asked by Charles Harris on 2 Sep 2021
I am a little confused by your question. Please see the different modes below, hopefully, this helps. If the light is physically turned off it will remain off. If the light is turned on you can choose one of the modes below and it will work as you have asked it to night after night. Mode A: Light is set to remain at low brightness Mode B: Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds Mode C: Light is only set to activate when motion is detected [This is the best mode for Winter]
I noticed a small switch on this light is it an on/off switch ?
Asked by Paul Doltis on 29 Aug 2021
That's right. The on/off switch button is located next to the PIR sensor.
There is a street lamp close by will this have any effect on the motion sensor at night?
Asked by Veronica on 27 Jul 2021
That can affect the performance of the unit. It can make the panel into thinking that it is daylight and stop it from working.
What type of bulb does this light take? LED? Is a bulb included?
Asked by Margaret Baldock on 24 Jul 2021
It is an LED. The bulb is included and pre-installed.
Is there an on/off button on this lamp?
Asked by D Munasinghe on 3 Jul 2021
yes, there is an on/off switch button.
At dusk is the light permanently on in a dim mode and is at full brightness when triggered by movement or does the light only come on when triggered?
Asked by Gary on 4 Jun 2021
Please see the instructions for the different modes. You can have either A/B/C To switch between the different modes, short press for 1 second Mode A: Light is set to remain at low brightness Mode B: Light is set to remain at low brightness until motion is detected which activates mid brightness for up to 25 seconds Mode C: Light is only set to activate when motion is detected [This is the best mode for Winter]
Hi, where is the solar panel located on this lap? Does the lamp need to be situated in direct sunlight? I need a solar lamp that will work on a shady north facing wall :(
Asked by Patricia on 1 May 2021
The panel is integrated and located on top of the light. It has to be installed on a South facing wall.
Hiw bright is this item.
Asked by Maura on 25 Apr 2021
it is 300 lumens bright
Does the light only come on with the motion sensor, or is it on at a reduced output during the night?
Asked by Parki on 20 Apr 2021
It does have both modes.
Is the solar panel integral?
Asked by Mark on 15 Apr 2021
yes
Do these lights require separate solar panels, if so at what cost, or are they integrated into the product?
Asked by Neil Morris on 23 Mar 2021
The solar panel is integrated and located on top of the unit.
What's the diameter of the lamp area please?
Asked by Gary on 3 Feb 2021
7cm x 16cm x 20cm
Can the motion sensor be turned off? I want a solar light that comes on and off at Dawn/Dusk every day. Not a security light with motion detection.
Asked by John Farmer on 27 Jan 2021
No the motion function cannot be overidden.