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FAQs: Truro Solar Wall Light
Frequently asked questions
Is the battery replaceable and if so how?
Asked by Tim on 30 Jul 2024
https://www.youtube.com/shorts/TOYN-EB_icc
Hi, I'm looking for a light that will illuminate my door number plaque. Love the look of the Truro, would this be bright enough? Thanks Pete
Asked by Pete Scanlon on 23 Feb 2024
Hello Pete. Thank you for your question, the Truro wall light is 40 Lumens bright.
Does this light need a battery ? Can you switch it on and off with a switch ?
Asked by Charles Palmer on 26 Jan 2024
the is light does need a battery, it comes with one already installed. You can switch it on/off using the switch on the underside of the light (you will need to unscrew the bottom of the light to get to this)
Where do I buy a battery charger that takes the large 18650 battery please,
Asked by Terry Langridge on 2 Jan 2024
18650 battery chargers are available at most retailers that sell batteries. They can be found at reasonable prices at most DIY and Electrical retailers.
Would this light be bright enough to light up a front door are of my house.? Thanks.
Asked by THOMAS EVANS on 18 Dec 2023
Thank you for your question. This depends on how much of the front door you are trying to light up. Customers use these to light up their door numbers. They will not light up the full door.
Having bought these in the past they took a large single battery which I've ordered before and replaced, ordered a new complete unit and without checking I ordered from my past orders another large battery only to find there are 2 smaller fitted batteries 🤷♂️ which are the new batteries? Regards Mr L Nichol
Asked by Lewis Nichol on 17 Dec 2023
They are rechargeable AA batteries, ideally 600-900mAh
Has it got fittings
Asked by Halton on 22 Nov 2023
Great question. It comes with fixing plate and screws so it can be mounted onto the wall.
Hi, how do you find the battery on your Truro wall light in order to change it? Many thanks
Asked by Peter Astall on 20 Nov 2023
Please do unscrew the bottom of the light as if you were accessing the on/off button, then unscrew the deep seated screws on each corner, this should then release the plate, you will then see a battery compartment, please unscrew the two screws either side of the battery housing, you can then change the battery. If you are having any issues please do get in touch with us !
Hi please can you tell me if you can replace the rechargeable batteries? Or do you have to buy new once they stop charging?
Asked by Helen on 8 Nov 2023
Hi Helen, the batteries can be replaced and they are the 18650 https://www.thesolarcentre.co.uk/products/SolarCentre_18650_2600mAh_Lithium_Ion_Rechargeable_Battery-857-5.html
Do the rechargeable batteries come with the light fitting?
Asked by Susan on 25 Sep 2023
Hi, Yes, a rechargeable 18650 is fitted into the unit.
What material are the supplied screws to attach the stainless steel unit to the plastic back plate?
Asked by Scott Kerr on 7 Sep 2023
Thanks for your question. They are stainless steel screws.
What colour light is this warm or white light
Asked by Christina on 9 Jul 2023
Hi Christina, This light is a warm white
What batteries are used
Asked by Sally on 8 May 2023
Hi Sally, The Truro Solar Wall Lights uses rechargable AA batteries.
Is there a way to fix this light to an outside wall without the need to drill into the wall. We have a render system on our house and are therefore unable to drill into the wall without breaching the render and making it ineffective. Thanks
Asked by Amisha Mehta on 19 Feb 2023
Good Morning. I am afraid this light does have to be drilled into a wall for the unit to be able to stay up.
How do we change batteries - have instruction sheet but unclear
Asked by A.Botterill on 13 Oct 2022
Hi There! Thank you for your question. If you unscrew the base then take a screwdriver to undo the screws the panel at the top will come off this is where the batteries are located!
I would like to purchase some of the Truro solar wall lights and would like to know how far apart you would recommend placing them so I can work out how many I need to buy.
Asked by Michael O'Dwyer on 8 Sep 2022
Hi Michael. Please get in contact with our customer service team to show the area you would like to illuminate, they will be able to assist accordingly.
Will these work if mounted on the north side of a house wall
Asked by Geoff on 5 Sep 2022
Hi Geoff! Thank you for your question! I am afraid we do not recommend placing the lights in a north-facing wall, we do recommend a south-facing to get the best use out of the light!
Hi, I have ordered 3 of these lights that are arriving today. We were thinking of installing them on a North East facing garage that straddles the side of our property but are unsure on this. They would receive some morning sunlight but after that they would be in the shade. How good is the solar panel and should we reconsider where we fit them?thanks
Asked by john Leigh on 26 Aug 2022
Hi, john. Thank you for your question! We do not recommend placing them in a north position, we recommend placing them in a south-facing position to get the best use out of the lights!
Do both versions of the Truro (silver and anthracite) have a power saving option? Do they have 1 or 5 LED's? Finally do they have AA or Li-ion batteries? There seems to be conflicting information on the website/youtube videos. Many thanks.
Asked by Connor on 24 Aug 2022
Hi Connor. Both non-motion versions of the Truro come with standard and powersaving modes. These lights have 1 LED and the batteries are AA rechargeable batteries.
Hi, One Turo has stopped working, how are the replacement batteries fitted and how much are they. Tony Johnson july 2nd 2022
Asked by anthony johnson on 2 Jul 2022
The batteries are replaceable in these units. They are AA rechargeable batteries and can be found here .
Does this light have one battery or two?
Asked by Sophie on 3 May 2022
Hi Sophie. These lights have 2 x AA rechargeable batteries.
Hi, I have 8 of these lights in Spain and the batteries are failing. Can you please confirm Size, Voltage and mAh I need for the replacement batteries? Thank you.
Asked by Warren Hilton on 14 Feb 2022
Hi Warren. Thank you for your question. You can access the battery compartment by removing the screws in the bottom and pulling out the top section. The newer models of these lights are AA rechargeable batteries.
I have got couple of Truro Solar Wall Lights. How do I activate the PIR sensor on these?
Asked by Samit Basak on 18 Jan 2022
Thank you for your question. These lights are the ones without a motion sensor. For the Truro motion light, please click here .
Please can you remind me of the two settings to ensure that I get maximum use during the shorter winter days please ( I note that switching off for 5 days to fully charge is also recommended in an earlier question)
Asked by Troy Burton on 11 Dec 2021
Hi Troy. The S is for standard mode, this is to be used in the summer and brighter months. The P is for powersaving mode, this setting is recommended for winter months. As your lights will be a little dimmer but run for a longer period of time.
From previous answers I presume the Truro light blank "switch" (for off, P & S settings) is rather oddly controlled by the unlabelled switch on the opposite side of the round plate?
Asked by Steven Smith on 17 Nov 2021
The Truro wall light has the switches s,p and off whereas the motion light just has the on/off switch which explains the blank switch on the opposite side.
My Truro have stopped lighting up. I have lost the leaflet but seem to remember that they should be switched off and left to recharge. Is this correct? Also is there a chance the batteries may need replacing?
Asked by Margaret Walker on 7 Nov 2021
we do advise you to keep it left off while charging up to 5 days, if this does not work for you after doing this please contact info@thesolarcentre.co.uk and we can help you from there
What IP rating are these? Can these be installed onto a fence panel?
Asked by Steve on 23 Aug 2021
They are IP44 and are suitable for mounting to fence.
How many lumens are there
Asked by Les David on 18 Jul 2021
40 Lumens
Light comes on sometimes how can I check if it's battery or other fault are there spare parts available
Asked by John McMonagle on 15 Jul 2021
You will have to take the battery out of the unit and check with a voltage meter. The batteries can be replaced easily if needed.
How long do they stay alluminated for?
Asked by Mark brenton on 10 Jul 2021
they run up to 10 hours from a full charge
Will these work in a car port
Asked by Sue on 28 Jun 2021
Not if the carport has a roof, as the panels are on top of the light.
Some ask the question about replacement batteries for the Truro solar lights,the answer was replace them with AA rechargeable ,there is absolutely no way they will fit in or replace the existing 3,7v 18650 battery,do you sell the 3.7v batteries that are about 3 times bigger than a AA,thank you,
Asked by Terence Langridge on 20 Jun 2021
I am sorry for the confusion. The batteries have been changed recently. This unit takes either AA rechargeable batteries or 18650 Li-ion battery depending on when you've bought it. Both batteries are available on our website if you need to replace them. Here are the links: 18650 Li-ion battery AA Rechargeable
Light comes on at night but stays on
Asked by Del lambert on 17 Jun 2021
This is how this light should operate, it will stay on continuously.
Can the bulbs be changed from warm white to cool white?
Asked by Keith on 1 Jun 2021
I am afraid not. The Led's cannot be changed. This light comes only in a natural white colour.
Do you sell the batteries required for the truro solar lights?
Asked by Lee Marie on 31 May 2021
Yes, you will need the AA rechargeable batteries.
Hi, I have two questions. First question: can you please confirm if the light in this light is a natural white light or warm white? As we are looking for a cool natural white not warm as that can come across yellow. Second question : can the battery be charged before first use in charger? Thank you
Asked by Sandra on 23 May 2021
1. It is a natural white colour 2. You could do that if you have a compatible charger. Alternatively, please keep the lights switched off for 3-5 days and the batteries will charge via solar energy.
How do you attach it to the wall ?
Asked by Graham Fuller on 18 Apr 2021
There is a bracket/ wall fixing plate which you can use in order to attach the light on the wall.
Can i replace the 1.2v 900mah batteries with a larger capacity battery of the same fitment for example a 1.2v 2600mah battery
Asked by callum wood on 16 Apr 2021
As long as the voltage is the same that should not be a problem.
What is the measurement between the wall fixings please?
Asked by Matthew on 28 Mar 2021
It is approximately 4.5cm
Is there a way of switching them off at the end of the evening so it doesn't shine through the night but it would still charge the next day automatically
Asked by Tracey Higgins on 27 Mar 2021
You can switch off the lights through the switch button. The lights will charge as long as there are exposed to direct daylight. But the next evening you will have to switch them back on for them to illuminate. On the other hand if you leave the lights swithced on, they will come on automatically every evening.
Can these be fixed to a fence?
Asked by Kellie on 22 Mar 2021
yes, you could do that.
Hi, would you be able to let me know the size of the rechargeable batteries that fit in the unit? Installation instructions say they are replaceable, not sure if they are 'AA's or similar. Thanks.
Asked by Mark Newbold on 21 Mar 2021
The batteries that you need are: 2 x 1.2V 900mAh NiMh batteries
What is the power output of these lights in Lumens and Watts. thanks
Asked by William Milligan on 13 Mar 2021
It is 40 Lumens.
Do they need to be in direct sunlight to charge? Asking as thinking of using for back of house but is north facing garden and not much direct sun would get to the solar panel (if any)
Asked by Rob on 25 Feb 2021
This light needs to be placed on a South facing wall because the solar panel is integrated.
Does this light have an on/off switch so it can be turned of completely when not needed?
Asked by Cathy on 11 Feb 2021
Yes, the on/off switch is under the light. You need to unscrew the bottom of the light.
Hi, I purchased 5 of these lights last spring and they are top class! Is there any benefit to packing them away during the winter months for longevity or is it best to leave them out on P setting? Many thanks
Asked by Scott Gibson on 5 Jan 2021
There is no real benefit to popping the lights away, you can just place them on the 'p' setting and leave them all year round.
Hi, I am looking for a wall light that has warm light colour. This seems to provide that light, is that correct? Thanks!
Asked by Rochi on 19 Nov 2020
The light gives off a natural white colour
Just purchased this light for above door to enable to see to open door. Light is not very bright. Will it get brighter. Only put up on Saturday. Thank you
Asked by Karen on 22 Sep 2020
Please leave the light switched off for 3-5 days and allow it a decent base charge, this should increase the brightness. Please do also make sure that the setting is on S for summer, the P setting is duller and will help throughout winter.
Your FAQ for this product (which I have recently bought) claims that this light uses a 3.7V 2600mAh Li-Ion battery (SolarCentre 18650 2600mAh Lithium-Ion Rechargeable Battery) The light I have received contains 2x 1.2V 900mAh NiMh batteries - which, in comparison, can store less than a quarter of the energy?
Asked by Geoff Merrett on 15 Sep 2020
The batteries have recently been change, I will make our IT team aware that this info needs to be updated, thank you!
What colour is the bulb? I am looking for cool white. as one has broken in my garden and can only find warm white.
Asked by gill baker on 9 Sep 2020
These are natural white colour.
Is there a pir attachment you can use with them, very interested Thanks ian
Asked by Ian on 30 Aug 2020
We have the Motion version here
Can I attached these to a fence pole?
Asked by Emma Hetherington on 18 Aug 2020
The cannot be attached to a pole, it needs to be a flat surface.
Is the Truro Light suitable for fixing to garden fence posts? Thank you
Asked by Richard Cook on 17 Aug 2020
Yes these can be fixed to posts.
Is the price for 1 light or is there 2 in a set?
Asked by Paul on 22 Jun 2020
The price is for one light as they come as a single.
Just purchased these lovely lights.and fitted, can I slide switch to S position straight away or leave them for a few days to charge. Thanks
Asked by Cath on 10 Jun 2020
Best thing is to let them fully charge for a few days then can switch to any position.
What colour are these lights - warm white or natural white light and could you confirm the kelvin number for them?
Asked by Tom on 28 May 2020
These are warm white and are 6000k.
What colour light are these, white or warm white?
Asked by Julie on 18 May 2020
The colour light for these is warm white.
What is the difference between the p&s please
Asked by William webber on 22 Apr 2020
P= power-saving mode and S= standard mode
Can you use normal batteries in these lights instead if they are located in a partially sunny spot?
Asked by Dave on 15 Mar 2020
Normal batteries cannot be used in the Truro, these need to be rechargeable and the same as the battery which is in the light already. We sell them here
Hi, Im assuming this light has day / night control and would switch on automatically once the ambient daylight has dropped in the evening?
Asked by Scott Hudson on 9 Mar 2020
That's correct, the light is either charging in daylight or switched on when low is to low to charge. You can switch the light off at night so it will only charge and not come on.
Hi I live near the coast. Will this light be weather proof
Asked by Sharon on 29 Feb 2020
The lights are made of stainless steel, not marine grade so if you are very very close then there maybe some risk of corrosion, especially with the harsh salt air. The best bet is to get some WD40 (other brands are available!) to help create a barrier on top of the proofing on the product.
Can wall light be attached to concrete posts and also fencing
Asked by Marilyn McGilvray on 27 Feb 2020
Yes this light can, customers have used this in their garden attached to fence posts and walls. It comes with all the neccesary fixtures and fittings.
Hi. How many hours do they come on for at night in winter? And how do you charge them ? And also how often do they need charged? And how often do batteries need replaced please? Thanks
Asked by Nicole on 27 Jan 2020
The light will work up to 6 hours in Winter, this is based on a typical location and for it being in the 'p' mode, however it has been known to run for longer. The lights will need to be switched off initially and then left to charge in as much direct sunlight as possbile, after that switch them to the 'p' mode for winter or 's' if it is summer. The battery should not need changing for at least 2 years.
Hi, could I attach to outside of static caravan with a double sided adhesive pad as I don't want to screw on?
Asked by Ian Austin on 18 Jan 2020
I would make sure to install as per instructions, if it were to fall off and become damaged due to the adhesive failing it would not be covered under warranty.
Thank you,I've received solar light and seems to be working ok, under cover it as switch on/off and opposite side s & p but now switch is it pre set to power saving? Sorry to be a pain, just a query, it's working ok,I've left it off now for few days to top up battery,best wishes,Happy new year.
Asked by Mr I Cunningham on 6 Jan 2020
The S and P are marked on either side, so it's pre-set mode will be 'off' you then need to choose which one you would like it on. We recommend the 'p' setting for winter. To save on more plastic being used you will see a switch hole with no switch, but just focus on the part with the switch you can move.
what is the range of the motion sensor
Asked by tom on 25 Oct 2019
This is the wall light version, so there is no PIR on this one. The Truro Motion can be found here
How do I change the battery
Asked by Y Brymer on 28 Sep 2019
Hello, The battery is inside the unit and can be changed. This is detailed in the Instructions .
Is the Truro down light best set to P in low light shaded areas for a longer period of power?
Asked by Jeremy on 18 Aug 2019
P = powers saving mode so if the light is in a poor location or during winter months then p is the best setting.
I don't want motion sensor however the one with motion sensor appears to have a brighter light, is the sensor switchable?
Asked by chris on 11 Aug 2019
The size of the panel dictates the brightness of the light. A PIR light is only triggered with movement so can be easily twice as bright. The Truro motion is PIR only. You can switch if off but motion is needed to trigger the light.
The angle of the solar panel looks rather shallow. How optimal is it for Uk latitudes?
Asked by Mark McElroy on 27 Jul 2019
The light is designed here in the UK for the UK. The angle increases the charge especially in winter months vs our solar light with flat/horizontal panels.
What does s and p stand for?
Asked by Patricia on 20 Jul 2019
S=Standard mode and P=Powersaving mode
Hello This looks like what I'm looking for but to be sure can you please provide a view as to whether this light will stay on all through the night in winter months to illuminate my house number until around 8am? Thanks
Asked by Paul Armstrong on 2 Jun 2019
We are not able to say to will stay on until 8am as we don't know how much light will be reaching the panel. Our lights are designed for winter and the Truro has power saving mode which doubles the run time for winter months.
Are the solar down lights warm white or cool light as I am looking for cool light.
Asked by Mark Atherton on 2 Jun 2019
The Truro is warm/natural and not blue/cool.
Just received /2truro solar lights do I have to charge them for 3 days also do you leave switch in off position whilst charging nothing in instructions thanks
Asked by Mrs r on 26 Apr 2019
We always recommend to switch them to the off position and leave the top to charge for 3 days.
Hello, I can't see to find the lumen spec/led spec for this light. Please can you advise?
Asked by Helen on 16 Feb 2019
Listed under features, the light is 40 Lumens.
Hello, I would like to get two of these, one for either side of my front door. Would they both work or would the light from one interfere with the sensor on the other? Thank you
Asked by Chloe on 18 Nov 2018
It's very unlikely to interfere as the lux sensor (day or night) is in the panel at the top of the light and these lights are downlighters. The only reason you could have a problem would be if the light bounced off something and back on to the top.
Would the light emitted be good enough to illuminate a house name plaque?
Asked by Claire on 12 Sep 2018
We have had customers using this light for name/numbers plaque but the light points down not inwards. You may have to move the light and/or plaque to get the best results. Spotlights are also worth considering.
Is this warm white or cool white, please?
Asked by Lynn Stephenson on 22 Jul 2018
The LED colour temperature is 4000K making it a warm white light output.
How do I remove the film From top of light? There is no tab and worried about scratching it if I use sharp knife to try and get hold at edge
Asked by Kate Joyner on 26 Jun 2018
In the current version the panel shouldn't have any film so please do not attempt to remove it as you'd be damaging the solar panel.
Hi, can you tell me whether the lens is clear or diffused? I bought some 18 months ago with clear lens and I want the new ones to match, thanks
Asked by David on 9 Apr 2018
Please drop us an email or call with your details so we can check your order. To answer the question, the Truro has always had a diffuser and never had a clear lens.
I am looking for a solar light to sit above our house name plate so people can see the house name from the road (5m) away. Would this be suitable? How wide is the light beam?
Asked by Fiona Austin on 30 Jan 2018
The Truro should do this job fine, it'll light something up to approx 30cm across if there's a 5 - 10 cm gap between the sign and the installation of the light.
These units come supplied with a film covering the solar panel. Should this be removed or left in situ? Thanks
Asked by Andrew on 27 Oct 2017
Please remove the film, this just to protect the panel in transit.
Is is possible to turn off the light without removing the diffuser? With the evenings getting darker I would like the light to remain on, but when I retire to bed to turn it off. If this facility is not available with the Truro, is it on any of your other solar wall lights? Thanks
Asked by Andrew Bell on 29 Aug 2017
The diffuser is very easy to remove to get access to the switch. Non of our wall lights have external switches. Our floodlight RC is a remote control light. Maybe of a light with a PIR (motion sensor) would suit? The Truro Security Light could suit your needs.
I see that these lights are ip44 rated. Is this suitable to mount on my garden fence in the weather? Are they sealed units. Also do you deliver to Australia?
Asked by Angel on 27 Aug 2017
Firstly, yes these are garden lights designed in the UK for the UK weather. The full list of countries we deliver to are listed here please contact us for a quote if you are not on the list.
Please could you tell me how this fixes to wall as cannot see back of light. Does it require drilling one or two holes?
Asked by Lorraine lewis on 17 May 2017
It's very easy with just two holes required, you can see the fixing instructions here .
what is life expectancy of battery on these roughly? thanks
Asked by Lorraine on 12 May 2017
At least 2 - 3 years.
How many lumens is the output of this light?
Asked by William on 23 Apr 2017
40 lumens.
Does this fitting emit warm or cool white lighting? Thanks.
Asked by Lindsay on 24 Mar 2017
The LED colour temperature is 4000K making it a warm white light output.
Hi, Does this item come with the fixings supplied? Thanks
Asked by Leanne burns-bright on 21 Mar 2017
Yes, fixings are included in the box.
Hi, I'm looking to put these wall lights either side of my front door. Are they fully automatic? I.e will they come on in the evenings and go off in the mornings on there own?
Asked by Daniel on 28 Jan 2017
Yes, you can override this if you want with the on off switch but with the switch in the on postion they'll operate as you describe.
Whats the lumen output?
Asked by Derek on 17 Dec 2016
40 Lumen for the standard Truro and 80 for our motion activated version.
Hi can you tell me which setting is normal vs energy saving - P or S?
Asked by Faye on 2 Oct 2016
S = Standard mode and P = Power Saving mode
Please could you tell me what the colour temperature of the smd is?
Asked by Ben Fulford on 25 Sep 2016
The colour temperature of this light is 4000k an idea of the colour temperature can be seen in the product video at the bottom of the page.
Is this product marine grade or just regular stainless steel ?
Asked by Julie on 2 Jul 2016
It's 201 grade stainless steel with a electrophoresis coated surface for excellent rust protection.
HOW MANY SMD LED DOES IT HAVE?
Asked by BILAL QAZI on 2 May 2016
1 SMD
Can you provide the dimensions of the Truro Wall Light please? Particularly the mounting.
Asked by Rob Haines on 28 Mar 2016
Please see pictures for dimensions.
I have received the lights but I am following instructions. But there's is no on/off switch. Just off and the p&s. How do I turn on?!
Asked by Ben jacob on 17 Feb 2016
The P & S are both on. The off position is in the middle. The P is the Power-saving setting. The S is the summer setting.
I need a downlighter to illuminate our house sign which is mounted on an east facing wall. Does the Truro produce sufficient light for this purpose or can it be fitted with more powerful LEDs? I would only need it to light up for six or so hours. If it is not powerful enough can you suggest any other light in your range?
Asked by Mike Pattinson on 1 Feb 2016
This light should be able to do what you want especially with the power-saving mode. However a south facing wall would be better.
do these lights have replaceable batteries
Asked by ALAN CLAPSON on 29 Jan 2016
Yes. The lights come with batteries already installed and these can be replaced.
I want to attached the lights to a fence. Is there a recommended spcing between the lights so i can determine how many I need.
Asked by Emma on 2 Dec 2015
Customers have done 1 to 1.5m spacing before and it's looked nice.
Is the material really stainless steel or is it stainless steel effect ? I live near the sea and stainless steel tends to corrode unless marine grade.
Asked by Bernie Newnham on 5 Oct 2015
It is stainless steel.
In a previous reply you say this is not suitable for a North facing wall which is understandable but how long will it stay lit on an east facing location.? It is not motion sensitive so this is important info.
Asked by John o'donnell on 28 Aug 2015
This entirely depends on exactly how much direct sunlight it is getting and for how long. It is a difficult question to answer. The time listed on the website is based on an ideal location. If the location is less than ideal it will run for less time than the listed.
Dear Solar Centre, How many hours, on average, will this light up for at night? It will be placed on a north facing wall. Also, how much is delivery to Ireland? Warm Regards, Karen Fitzgerald
Asked by Karen Fitzgerald on 17 Aug 2015
We do not recommend this light for north facing walls.
Truro and Windsor solar light. What is IP rating. Do you have anything with dawn to dusk and PIR
Asked by Fred on 7 Aug 2015
They are both IP44 rated. They will both be dusk until dawn and charge during the day.
I'm looking for warm white light only and these came up when I typed warm white into your search box. Two questions: 1. Are they? And 2. What other solar lights on your site are warm white? Can't stand cold light at all! Thanks.
Asked by Barry Read on 19 Jun 2015
This is going to be a more natural white. The only warm white spotlight we have is the Flexalight.