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Frequently asked questions
When ordering a new top for the London post, there are two options - large or small. What does this refer to? Apart from the depth surely they are all the same size?
Asked by Tessa Craig on 24 Jan 2023
We have changed the London xt lights from 08/2022 so if you bought your London light before August 2022 you will need the 25mm size big. If you purchased the London xt lights after August 2022 then you would need the small 21mm. This only refers to if you have the London xt lights, if you are purchasing for the Durham or canterbury it is still the same so it will be big 25mm.
What is the Lumens output of these lights?
Asked by Damien Edwards on 15 Nov 2021
Its 12 lumens
Do the replacement tops come with batteries, if not can you supply?
Asked by Andrew on 27 Apr 2021
The replacement top will have a pre-installed battery.
i was asking about replacing the batterys there are no screws on the rear it just points to open at the top on the white plate is that correct so i presumeyou just have to pull on that to get to batterys..
Asked by mr nicholls on 1 Oct 2020
Once that white cap is removed, there is a screw and battery case underneath, undo that screw and there is the battery.
can you still replace batterys where it says open is that how you get to the batterys
Asked by mr nicholls on 3 Sep 2020
Correct, they are under the white cap, you unscrew the battey holder box and then replae. AA battery 1.2v.
What colour output is it ? Thanks.
Asked by Ian on 2 Jun 2020
It is white in colour.
Can you tell me what diameter these power saving tops are please? I am hoping they might be suitable for a damascus style garden globe that needs a new solar unit. Thanks.
Asked by Steve Tilbury on 6 Nov 2018
The diameter is 78mm, these are designed for out XT range of lights.
I'm thinking of buying the Durham lights. Are these replacement tops an upgrade on what I'll be buying, or just something I'll probably need in 2 year' time?
Asked by E Jones on 10 Mar 2018
The replacement tops are the same version as what you have on the Durham lights.
Can yo tell me what the spec of the internal battery is to source replacement
Asked by Mark McNeill on 22 Sep 2017
2 x 600mAh NiMH rechargeable batteries per unit.
I received 4 London lights and I'm pleased they are so much better than the cheap high street ones I had before. Looks like quite a few are finding they are replacing the tops after 2 years. Will they last longer if left on P setting or does that not make any difference to the overall life expectancy?
Asked by Nigel Harris on 4 Jun 2016
The P/S settings do not make a difference to the overall life expectancy. It is just the batteries which need replacing after approximately 2 years.
What do the 2 settings P and S do?
Asked by Mike on 1 Jun 2016
P is for powersaving. It runs slightly dimmer but goes for longer and is ideal for winter usage. The S is for Summer and is full brightness.
I want to replace existing light in decking so I need dimensions please
Asked by Paul Scotland on 10 May 2016
This is not a decking light. It is designed to be used with the London, Canterbury, and Durham.
I purchased ceramic solar lanterns from Costco in 2007. I need to replace the tops on some of them. Can you please send me the outer dimension of this product. Many thanks.
Asked by Alex Bryson on 18 Jun 2015
It is approx. 76mm in diameter.