Harris
Verified Purchase
I bout a few shape lights in various sizes & shapes to add some vibe to my garden now that the nights are drawing in. Unfortunately one of the bases was faulty so I contacted the solar centre to query the problem. Nicole was really helpful and organised a replacement. Now all are working and I love them. Great customer service. Many thanks.
By Janette on Sep 11,2025
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Excellent customer service
Verified Purchase
I had bought a solar shapelight as a gift. However it was faulty. I contacted customer services and they responded quickly and sent out a replacement base.
I haven't received feedback from my friend yet as she is away. But I'm hoping it is working now.
Very helpful advice and friendly service.
By Kelly on Aug 15,2025
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Excellent Customer Service!
Verified Purchase
Ordered a sphere, mini sphere and some garden torches.
Problem with the solar setting on one of the spheres. Called Customer Service who were really helpful and dispatched a new base unit immediately. Received within 48 hours and light now works perfectly. Thanks for an excellent service! This is not the first time I've ordered from SolarCentre. Great service every time and quality products. I highly recommend.
By David Challinor on Aug 14,2025
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Great cust!omer service
Verified Purchase
Original Sphere light seemed to have a fault; contacted customer service, they gave us clear advice which we followed; didn't solve the issue completely so they sent a new base, no quibbles & no hassle. The new base is working brilliantly and we are so pleased with the purchases. These are beautiful lights, great warm glow in the garden.
By Desiree Hazeldene-Lloyd on Aug 9,2025
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Great lights
Verified Purchase
Great product old ones lasted over a year so far , glowing every evening just with solar , ordered some more , one was faulty and was replaced quickly and easily
By D Gray on Jul 14,2025
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