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Frequently asked questions
Do you have a list of what the 11 modes on the remote are? Thanks
Asked by Sarah Batty on 8 Dec 2025
Hello, Dual pulsing White static Warm static Warm flash White flash Dual pulsing All colours flash All colours flash White/warm pulse Dual pulse Dual static
can you use the solar fairy lights indoors with the solar panel near a bright window
Asked by kwok on 7 Feb 2024
Hi, The panel will not charge through glass as modern windows are designed to keep out up to 98% of all UV rays, and UV rays is what the panel uses in order to convert into energy and charge the battery.
In order to fully charge does the solar panel need to be 'on' continuously? Thanks
Asked by Cecilia McDowall on 1 Nov 2021
no you can charge your solar panel while the lights are switched off
How do I stop them flashing, I would like them permanent ?
Asked by Christine Johnson on 18 Sep 2021
if you press the mode button it should take you to the mode for permanent
Do you make your white fairy solar lights in groups of forty
Asked by Thomas meechan on 7 Sep 2021
unfortunately not, we either have them in 100 which is 10 metres or 200 - 20 metres
Can the solar panel be wall mounted
Asked by Russ on 7 Aug 2021
I am afraid not.
The foxes have chewed the cable connecting to the solar panel. Can this be fixed or replaced?
Asked by Jeannette on 12 Jun 2021
I am sorry to hear that. The panel is integrated and this part cannot be replaced.
Can I put these lights in a glass jar Thank you
Asked by Carol Watson on 29 Mar 2021
As long as the solar panel is exposed to some direct daylight (not through glass/window etc) you can put the fairy lights inside a glass jar. However, I would be mindful and make sure that the lights are not staying inside a jar that is full of rainwater etc.
Which are the best solar fairylights Elan or Lumify? Also I would like a warm white but not a yellow light, which brand would you suggest please. Thank you very much
Asked by tracey on 19 Mar 2021
There are two different products. The Elan fairy lights can only be charged via the panel. The Lumify can be charged via the panel and through a USB cable. The warm white will have a yellowish effect.
Would the Elan solar lights work inside a very sunny glass porch, west facing? Thanks
Asked by Nicola on 9 Jan 2021
We would only recommend these for outdoor use. Our Lumify range have the option to use indoors, perhaps look at those.
can you replace the LED bulbs when they break?
Asked by David on 26 Dec 2020
No sorry!
Hi - can you please advise the overall length of the light set x100.
Asked by Graham Cairns on 22 Nov 2020
The lights are on a 10 metre string
Hi - Is it just sun light that solar powers the lights or will they charge in winter. Thanks
Asked by Julia Knill on 20 Nov 2020
Our lights work best in direct sunlight but can work throughout winter running on daylight, run time/ brightness may be reduced
Do they work in the winter when it isn't very sunny
Asked by Sandra on 19 Nov 2020
Our lights do all work in the UK winter conditions, they may not light up for as long as they can in the summer months.
Do the lights have a timer or other setting so you can limit how long the lights come on for. Or do they lonly turnoff at dawn ? Thanks
Asked by Phill on 2 Nov 2020
These do not have a run time and will keep going until dawn or until their battery runs out, depending on what comes first.
Do these come on automatically every evening or do they need to be turned on. Thanks.
Asked by Rebecca Gunn on 22 Jul 2020
These will come on automatically every evening, after being turned on for first use.
What colour is the cable?
Asked by Sarah on 20 Jul 2020
The cable is green.
Please could you tell me the lumens rating for these lights. I am trying to estimate how many I would need to light an area.
Asked by Paul on 5 Jul 2020
These are purely decorative and give out the same light as fairy lights on a Christmas tree.
Please could you tell me the lumens rating for these lights. I am trying to estimate how many I would need to light an area.
Asked by Paul on 5 Jul 2020
These are purely decorative and give out the same light as fairy lights on a Christmas tree.
Although designed and delivered from the UK can you tell me where they are made
Asked by Ian Thomas on 13 Apr 2020
Our lights are made in China.
Will these work during the day, want them round a market stall.
Asked by Gaynor on 8 Dec 2019
If you cover the panel the lights will come on in the day but will not charge so will likely only last a few days. You could have a look at our Lumify range which includes USB charging and charge at night and use in the day.
Hi, can you tell me the lengths of each of your solar powered fairy lights in warm white. I need one set to cover an arch and a different set to go across a bigger pergola. Thank you.
Asked by Christina on 1 Aug 2019
Both of the 100 LED sets (Lumify and Elan) are 12m strings, 10m of light string with LEDs evenly spaced and then 2m at the end to the solar panel or control tube.
Can you turn these lights on manually before it becomes dark? I would like to install them in a child's playhouse
Asked by Anthony on 5 Jun 2019
Covering the panel will stop them charging and switch the lights on, of course, this will reduce the amount of charge per day so we would only recommend doing this for a limited time or maybe every other day during summer months.
Can you deliver these to Spain as a gift for my daughter? As she lives in Spain, there is plenty of sun for re-charging during the day even in Winter, so apart from the unnecessary usb recharging facility, what, if any, are the advantages of buying LUMIFY over ELAN lights please? I would probably use the cash saved to buy more sets of ELAN! Many thanks.
Asked by Carol on 14 Jan 2018
Yes, we deliver to Spain up to a weight limit then we need to quote you. The main differences are the USB and the settings modes (flashing etc.)
Hi Are these lights waterproof? Thanks
Asked by Lindsay on 20 Nov 2017
These fairy lights are designed for outdoor use but are not designed for being submerged under water.
Hi, Are these lights safe to use on canvas? I'm planning to wrap them around my tent and guy ropes when we go camping. Thanks
Asked by Catherine on 29 Jun 2017
Many customers use our fairy ligths when camping. I can't think of any reason why canvas would be a problem as LED like the one if our fairy lights are very low energy.
Can these be used on a cantilever parasol?
Asked by Marie on 22 May 2017
I can't think of a reason why you could not use them cantilever parasol as long at the solar panel get sun light these fairy lights will work.
Can i extend the distance from the solar panel and the first light by around 6- 8 meters for optimum sun capture.
Asked by Mark on 25 Apr 2017
I'm afraid this isn't possible.
Hi, what's the difference between Elan solar fairy lights and Lumify solar fairy lights? Thanks.
Asked by Polly on 18 Apr 2017
Hi Polly, the major difference is the USB backup which is only on the lumify solar fair lights. The panel, battery tube and number of lights on a string are different too.
Could we not buy these in purple or green? Thanks.
Asked by Kevin Thompson on 13 Apr 2017
Currently the Elan ranges comes in white and warm white.
How long is the actual string of lights (not including the cable from the solar panel to the lights starting)?
Asked by Laura Benson on 17 Feb 2017
The string of lights itself is 10m, with 10cm between each bulb.
How long is the lead wire before the lights start?
Asked by Meena on 31 Oct 2016
The lead is 2m before the lights start.