Frequently Asked Questions - Globe Solar Spotlights (Set Of 2)

Question:

Where is the on/off switch situated? Or is it remote controlled?
By sue on Nov 6, 2021

Answer:

On the back of the panel. 

Question:

Can the solar panel be attached to a fence?
By Anne Pilkington on Oct 25, 2021

Answer:

Yes, the panel can be installed on a fence. 

Question:

When you say there are 3 metres between each light and the solar panel, does this mean that there are 6metres in total? That is, the panel, one light, and then the next light following. Or does it mean each light is attached to the panel with 3metres of wire each? Thanks, Heather
By Heather Ewing on Oct 6, 2021

Answer:

There are two cables, which are 3m each and connect to a splitter which leads to the panel. 

Question:

What is the configuration of the cable - is it 1.5 m between lights & 1.5m from light to solar panel? Or 3m cable between lights and 3m cable from lights to solar panel? Or something else?
By Jo Spiegl on Sep 19, 2021

Answer:

There is a 3m of cable between each light and the solar panel.

Question:

Have got two sets of these in my garden can I reorder the spike that is attached to solar panel and also one new globe Thanks P.s you still haven't answered my previous question Thanks
By Isabel Hanrahan on Sep 17, 2021

Answer:

Sadly the spikes are not sold separately. 

Question:

Can these spot lights be used with an extension cable to get the solar panel further away?
By tom on Apr 21, 2021

Answer:

I am afraid that we do not sell an extension cable for these spotlights.

Question:

How do you attache the spike to the solar panel so it can sit in the ground.
By Suzette Smith on Apr 9, 2021

Answer:

The instructions will help you with attaching the spike. You will need to remove the ball joint from the back of the panel. 

Question:

Are extension cables available?
By LINDA KELLY on Mar 28, 2021

Answer:

I am afraid not. We do not sell an extension cable for these lights.

Question:

What IP rating does this product have?
By Mary Flack on Mar 14, 2021

Answer:

IP54

Question:

What IP rating does this product have?
By Mary Flack on Mar 14, 2021

Answer:

IP54

Question:

Are the two lights connected or separate units? Also what is the length of cable from the last light to the solar panel? Thank you
By Tracey Baguley on Feb 7, 2021

Answer:

The lights are connected and there is 3m of cable between each light and the solar panel.

Question:

Hi. Can the globe spotlights be switched off and, if so, is the switch on the spotlight or on the panel? Thanks J
By Jaya Wilder on Sep 18, 2020

Answer:

The on/off switch is on the solar panel, so can be switched off and on manually, depending on where your panel is situated.

 

Question:

I am planting small trees with height around 4 metres when fully grown. Will these spotlights be sufficiently powerful to illuminate from ground level ? If not, what would you recommend.
By Colin Olver on Aug 13, 2020

Answer:

This unit would be suitable. 

Question:

Do you sell replacement wall mounting brackets for the globe, mine have snapped off.
By Bob on Aug 12, 2020

Answer:

I am afraid that we do not sell the brackets only.

Question:

How do you tilt the lights upwards?
By J woods on Jun 25, 2020

Answer:

Both the panel and the spotlights can be adjusted and secured at a specific angle with the bolts provided.

Question:

I intend fitting Globe solar lights in a shady corner of my garden. The 3m cable limit between the lights and solar panel means that the solar panel will always be in shade. If I could extend the cable by 3m then It would be possible to fit the solar panel on top of a hedge where it would receive much more light. Is it possible to do this using heavy conductor, low resistance cable and joining it with waterproof connectors?
By James Stewart on Jun 24, 2020

Answer:

We would not recommend modifying the unit at all as this invalidates the warranty. Sorry. 

Question:

Hi. I need to light features that are 15 metres apart. The lights look perfect but I wanted to avoid running lengths of cable across the garden. Can I buy a set of 2 lights and two separate panels? Or, if there is one, please suggest an appropriate alternative option. Thanks.
By Steven Hodsman on Jun 20, 2020

Answer:

I am afraid that with this set there will be one panel and 2 lights with cable in between. You may want to look at the integrated panel products we have in the 'Spotlight' section if you do not want cables. 

Question:

Where is the on/off switch situated?
By Kath Birchall on Jun 19, 2020

Answer:

It is on the solar panel. 

Question:

Have you got extension cables for these lights yet if so how much would it be
By Gary brassington on Jun 9, 2020

Answer:

I am afraid there are no extension cables currently for the Globe. 

Question:

Hi, are these lights just solar panel? They don't need to be plugged in do they?
By Melissa Goddard on Apr 27, 2020

Answer:

The lights do plug into the panel. 

Question:

Are the body of the lights made of plastic or metal? Cheers
By alex on Apr 2, 2020

Answer:

Toughned plastic 

Question:

Can you tell me what the battery life is and can they be replaced
By Des Connolly on Mar 8, 2020

Answer:

Sadly the batteries cannot be replaced. The yare a long life lithium ion battery. We cannot give a life expectancy as it totally depends on a number of factors. 

Question:

Can you provide lights at a warmer (lower) temperature below 3,000 kelvin? Higher temperatures interfere with insects and other wildlife in gardens so I would prefer not to use them. (And I avoid polluting the sky by pointing them upwards anyway).
By Ian Gordon on Mar 3, 2020

Answer:

We have our sets of warm white spotlight included the Atlas set of 2, they can be found here  or we have a set of four which are here 

Question:

what extension wiring set should I team with these lights?
By Daryl on Dec 5, 2019

Answer:

There is currently no extenstion cable available for the Globes. 

Question:

How do you attach the spike to the solar panel or does it have to be screwed to something
By Jeremy on Aug 24, 2019

Answer:

You can use the spike or attach to a wall, for full instructions click here

Question:

Can the spotlights be mounted on a fence post instead of spiked into the ground?
By Tony on Jul 23, 2019

Answer:

Fittings included for stake, deck/wall mounting so and fence would be fine too.

Question:

If I extend the cable from the solar panel to the lights by about 15-20 metres will this affect the performance of the lights..
By Paul on May 1, 2019

Answer:

Each extension will reduce the performance due to the resistance in the wire however this can easily be offset with a better-positioned panel.

Question:

Can I place these lights in a fish pond. If not do you have any that can.
By STEPHEN HOATHER on Apr 5, 2019

Answer:

You can not submerge the light heads unwater. 

Question:

Can you tell me how long is the leed between the lights and panel
By William Gadd on Oct 3, 2018

Answer:

3m of cable between each light and the solar panel.

Question:

How easy is it to remove these 18650 batteries to give them a booster charge in a battery charger when there is an abscence of sun? Are these lithium batteries?
By Philip Gormley on Aug 31, 2018

Answer:

The batteries are in the solar panel which has a number of screws keeping it sealed. Once you have unscrewed the panel it will give access to the batteries. Generally just switching the light off for 1-3days will boost the charge.

Question:

What is the IP (Ingress Protection) rating for this item and is there a PDF manual available for download (full details & specifications etc)?
By Horse Lover on Aug 24, 2018

Answer:

IP56 rating.

Question:

hi do you sell a waterproof extension cable suitable for these lights please?
By tony warnants on Jun 7, 2018

Answer:

We don't do this at the moment.

Question:

will the solar panel run more than 2 lights or will additional solar panels be required for more lights
By robert walford on Jun 4, 2018

Answer:

No, the panel is only designed to run the two light that comes with the Globe solar spotlight. 

Question:

how do I charge the solar panel for the first time
By Jeanette Richmond on May 30, 2018

Answer:

We recommend you live the panel in direct sunlight for 3-5days to fully charge the battery. 

Question:

what is the length of the cable between the panel and the lights?
By sam on May 21, 2018

Answer:

3m of cable between each light and the solar panel.

Question:

What are the dimensions of these and the panel. Dies the panel come separate or is there a panel on the light
By Steve on Aug 22, 2017

Answer:

Light head:
8.5cm diameter
10.2cm deep 

Light and base size:
16.5cm high (including base) 
34.8cm high in total when the spike is attached to the base although only the light head and base would be above ground.

The solar panel:
23cm wide by 19cm high. 

The solar panel is 14cm long with wall mount base attached so would protrude out from a wall 14cm once installed. With the spike attached the solar panel is 34cm high in total although only 16cm of this 34cm would be above ground.

Question:

Is the daylight sensor situated in the light fitting or in the solar panel?
By Mike Carver on Aug 7, 2017

Answer:

Thanks for the question, you are correct the light sensor is in the panel.

Question:

Please can you advise if these lights come with separate solar panels? Ie can the solar panels be located away from the lights?
By George on Jul 20, 2017

Answer:

Yes, there's a powerful 4W solar panel included with the lights that can be located awaly from the lights

Question:

Hi there. I want to up light into a weeping willow and was going to use 2 x Thea spots but I then noticed these. can you advise which would be best to illuminate the tree (BTW the tree is at least 30ft high).
By chris on Jul 11, 2017

Answer:

Firstly you need a remote panel as under a tree the panel is unlikely to get enough light to charge. Putting the light further away from a tree could solve the sun to panel issue but will reduce the illumination,   For something as large as a 30ft tree you might want to consider our flood light. It depends on how much you'd like to illuminate.

 

Question:

What colour is the light and how many lights in the box? Thanks
By Jo on Jun 8, 2017

Answer:

The light colour is a "natural" white 5,500 kelvin