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Frequently asked questions
is there an off switch on the unit?
Asked by Henry McGrath on 24 Feb 2026
Hello, yes there is an on/off switch towards the back of the unit
If Powersaving mode is used during the summer months, will it affect the performance of the lights during the autumn/winter months?
Asked by Julie on 5 Aug 2024
No, using powersaving all year round will not affect the lights in autumn/winter.
Can you replace the bulbs?
Asked by sangeeta on 14 Feb 2024
The bulbs in the Grantham lights are not replaceable.
Do you do a smaller version of the Grantham up and down light please? Looking to purchase at least 2 to put on new brick gate posts. May consider 1 each side on each post.
Asked by Dawn perkins on 22 Dec 2023
I am afraid we only do a larger version of the Grantham I am afraid. We have the Gloucester which is smaller up and down, but doe not have the same shape.
How many hours of light will one days full charge provide? (Assuming battery fully charged) please can you quote number of hours for both standard mode and power saving mode. Thanks .
Asked by Rich on 22 Dec 2023
The light in Summer should run from Dusk until Dawn and in Winter I would say between 4-6 hours, but it depends on the location of the light as well. If it is not getting direct sunlight or in a north facing position in winter the run time maybe greatly reduced.
What is the zone range of these lamps that is left and right but more importantly the forward zone , I am only 7 metres from the roadway Thank you
Asked by Tony Bacon on 16 Sep 2023
This light is not the motion activated light, this one is our standar up and down lamp. The item you will need this light The motion version has a sensor that can reach up to 8 metres at a 100-degree angle when any motion is detected close by.
Hello, these lights are fantastic. I have 4 - although you say they can stay up for winter. Would it help battery life if I take them down for winter, switch them off and store in a dry place? I don't want them damaged by extreme frost or winter conditions? Thank you
Asked by Derek Bird on 30 Aug 2023
Hello. Our lights are designed to work all year round and to be outside all year round, we recommend keeping them outside for charging as they do have a power-saving mode which will keep your lights working all year round, we do not recommend storing them away just because the battery can deplete to zero which could mean your lights will no longer work.
Hi, I have just purchased 9 of these.. Just wondering how you initially charge them? Thanks
Asked by Johnny Jones on 2 Jan 2023
Hi Johnny, Thank you for your message. When you fit the lights leave them switched off for 3 to 5 days. Let them build a full charge. Switch them on with the button at the fitting and these should work from then
1) How effective will the lights be on a north facing wall in winter? Daylight hours are as short as 8 hours in Shetland. 2) Is there a remote control or do they just stay on until the battery dies? 3) How difficult is battery replacement ? 4) Are these lights truly waterproof/weatherproof? 5) Have you any units that would tick the above points?
Asked by Chris Saloschin on 18 Nov 2022
Hi Chris, we do always advise that a south-facing position is the most optimal place for your lights to be installed. If you only receive a short amount of daylight, I would suggest not placing this particular light in a north-facing position. I would advise looking at our lights that have a remote solar panel, where you can face this in a more optimal position. These lights do not come with a remote. The lights will come on when darkness has been detected and will turn off when daylight comes or the battery has depleted, whichever one comes first. These lights have an IP rating of IP65.
WHAT IS THE IP for waterproof?. Thanks
Asked by LIN on 10 Nov 2022
Hi Lin, the IP rating of this light is IP65.
Planning on using this in a porch? WIll it get enough light and can you charge the battery manually?
Asked by Harry Frost on 3 Nov 2022
Hi Harry. You may be able to use the light in the porch, providing that the solar panel, located on the top of this light is in direct sunlight. You cannot charge the batteries for this light manually.
Do these lights detect movement and go brighter
Asked by Phil on 2 Nov 2022
Hi Phil. These particular ones are a dusk till dawn light. We do have a motion version, which will illuminate when motion has been detected. Link for Motion version.
Are there any plans to do the Grantham in black. We bought the grey and a pleased with them but need black for a different area
Asked by Colm on 23 Aug 2022
Hi Colm. We have no immediate plans for this light to be sold in different colours. We do have other up and down lights, that come in black.
Are the Grantham up and down lights a warm light or cold white light when on? Thanks
Asked by Lyndsey on 14 Jul 2022
They are warm white.
Does the switch need to be "on" when first charging the new Grantham Up & Down Solar lights,?
Asked by Mrs Foster on 15 Jun 2022
All of our lights can be charged in the on & off position. When you first receive your lights, we advise switching them off to gather a base charge before installation.
Hello, how can I switch between the normal and power saving modes? Many thanks!
Asked by Dennis Teepe on 21 May 2022
Hi Dennis. The round switch located on the back of the light, when clicked once the light will go on standard mode. When the button is clicked twice, this will put the light on powersaving mode. The third click will switch the light off.
Please could you let me know the battery size and can they be upgraded to large capacity batteries to last longer?
Asked by Mr Dean on 21 May 2022
The batteries in these lights are 18650 2600mAh Lithium-Ion rechargeable batteries. The batteries in these units cannot be changed due to them being wired in.
Hi there, I see this question may have been asked but I'm still not totally clear. Does the solar panel need physical direct sunlight (as in placed in front of/below the sun) or can the general daylight suffice in charging it? Thank you
Asked by Aimee Pidgeon on 4 May 2022
Hi Aimee. The solar panel is located on the top of this light, and it will require direct sunlight for the solar panel to charge the battery in the light.
Where is the solar panel for it to charge please?
Asked by Natalie Wilmot on 11 Apr 2022
Hi Natalie. The solar panel for this light is integrated and is located on the top of the light.
Does this light have a motion sensor?
Asked by Alicia H on 31 Mar 2022
Hi Alicia. These particular ones are a dusk till dawn light. We do have a motion version, which will illuminate when motion has been detected. Link for Motion version.
What is the Ip rating of this light please
Asked by Janice Davis on 16 Mar 2022
Hi Janice. the IP rating of this light is IP65.
Hi is this a self contained , wireless unit or does it require attaching to a solar panel ?
Asked by ANDREW KYLE on 14 Mar 2022
Hi Andrew. The solar panel for this light is integrated and is located on the top of the light.
You say the battery should last for 3 years. Are the solar lights then useless, or can the battery be replaced?
Asked by Anne on 22 Feb 2022
Hi Anne. We do say the battery life is around 2-3 years depending on the use of your lights. We have had lights that last a lot longer than this. Unfortuantely, the batteries in these lights cannot be replaced.
Hi, can these solar panels be fitted to wooden fence posts
Asked by Eugene on 13 Feb 2022
Hi Eugene. The solar panel for this light is located on the top. Yes, this light can be fixed to a fence panel, screws and fixings are included.
Hi, does this light have an option to be lit downwards only?
Asked by Graeme on 30 Jan 2022
Hi Graeme. This light is an up-and-down lighter. We do sell lights that are just downlights such as the Truro , the Chelmsford and the Zenith .
How bright is this light .in after a very bright light .Thanks Micky.
Asked by Micky on 30 Jan 2022
Hi Micky. This light is 60 lumens.
What is the height & width of this solar light?
Asked by Carol Hodgson on 2 Jan 2022
Hi Carol. The height of this light is 150 mm and the width is 110 mm.
The there settings the Grantham up and down wall light one is off I know there is a normal and a power saving mode which comes after the off regards John
Asked by John Didlockthe there settin on 24 Nov 2021
Hi John. The round switch located on the back of the light, when clicked once the light will go on standard mode. When the button is clicked twice, this will put the light on powersaving mode. The third click will switch the light off.
How much does this light protrude from the wall when fitted?
Asked by Matthew Callaway on 19 Nov 2021
13.5 cm but the bracket itself is 6.5cm
Hi, does the unit need to be in direct sun to recharge as aiming to put at front door but we have a small over hang roof so may be limited with direct light
Asked by Phill Laughton-Gleave on 13 Oct 2021
It will have to be in direct daylight. Any obstructions can stop the batteries from charging.
Are the lights black or anthracite?
Asked by Sarah on 22 Sep 2021
they are anthracite
Is this light USB chargeable
Asked by Denise Parkinson on 21 Aug 2021
It isn't unfortunately
Can the lights be fitted to any other material other than a fence or wall, we have got composite slatted fence with steel posts.
Asked by Jane on 12 Aug 2021
The bracket can be installed on a hard surface. That should work. You will have to drill on your fence and use appropriate screws.
Do these have a night light (low level - always on) mode or are they completely off until there's movement?
Asked by Ray on 1 Aug 2021
this isn't a motion detected light however we do have a motion detected light in this design , however, this light has a standard and power-saving mode
Once these lights are switched "on'', can they just be left on? I mean, do they automatically light up at dusk? If I had 5 in my garden, I wouldnt have to switch them all off and on again?
Asked by Tom Astrella on 31 Jul 2021
once they are switched on they will come on automatically from dusk till dawn
Seems the lumens on this light have been upgraded from 50 to 60? Can you confirm that the up light is 30 lumens and the down light is 30 lumens?
Asked by Tom Astrella on 31 Jul 2021
That is correct. The total output is 60Lumens. Both sides will illuminate equally, it would be 30 Lumens for each side.
Hi, What colour is the exterior, is it grey or black ? Thanks
Asked by Elizabeth Shackleton on 26 Jul 2021
It is anthracite.
When you first switch these on are they automatically on the summer mode?
Asked by Natalie C on 25 Jul 2021
there's a switch so you can either switch it to the standard mode or power saving mode
Hello Can I fix these to my concrete posts between my wooden garden fences ?
Asked by Jesse on 24 Jul 2021
Yes, that should be fine.
Does this light automatically come on at dusk and go off at dawn?
Asked by Derek on 22 Jul 2021
yes that's correct
Do you have any plans to produce something that looks like rose gold or brass other than anthracite color? Or if you have (and can make) such a color right now, I'm willing to buy it right away. I am Korean and I am glad to know your site. However, it is very difficult to find a color close to gold among solar wall lamps. Please reply by email.
Asked by yun on 15 Jul 2021
All of our wall lights are anthracite or stainless steel at the moment. We can look into your suggestion.
Hi I want this lights to put them on my fence is that ok or is only for wall?
Asked by Suzie on 12 Jul 2021
That would be fine. The lights can also be installed on a fence.
Hi I have just purchased x3 of these you see it says charge for 3 to 5 days ... do you just leave it on the off setting in the sun and will that allow them to fully charge or do I set it to setting to my choice and just let it charge that way? Thanks
Asked by Chris Devlin on 29 Jun 2021
if you can charge it while its switched off please up to 5 days
I've seen the light colour is warm white, can you get them in cool white?
Asked by Terry on 24 Jun 2021
I am afraid not. This light comes only in warm white.
Hi, will these lights work if used in a porch?
Asked by Jade Rickard on 20 Jun 2021
I am afraid not. The solar panel is integrated and the light needs to be exposed to some direct daylight and not be charged via windows/glass etc.
What's the IP rating of these lights?
Asked by Russ on 6 Jun 2021
IP65
I only want the lights on when we sit in that area when dark. Can I leave the lamps off and just switch them on when I need them and if left off is the battery still getting charged.
Asked by Chris on 27 May 2021
The switch button is at the back of the light, you can switch the light on/off manually but it might not be easily accessible once it has been installed on the wall/ fence. The batteries will still be able to charge when your unit is switched off.
Please can you let me know the measurements of the back plate which fixes to the wall?
Asked by Kelly on 12 May 2021
Please see below: Fixing holes: 35mm apart Bracket:(W) 75mm (H)105mm
How long do bulbs usually last
Asked by ivy on 6 May 2021
It is very rare for the LEDs to stop working.
How are these fitted, do they have a backplate or drilled and screwed directly to the surface, and where is the cable entry Thanks
Asked by brian blackmore on 1 May 2021
There is a bracket and you will have to drill in order to fit this light on the wall.
Does the light have a separate solar panel or is the solar panel on top of the light it's self?
Asked by Lyndsey on 30 Apr 2021
The solar panel is integrated.
What is the bracket size please
Asked by Julie jackson on 9 Apr 2021
Bracket:(W) 75mm (H)105mm
Does this light have 2 settings?
Asked by Shaz on 8 Apr 2021
It has got a powersaving mode.
How many lumens?
Asked by Rachel Ray on 22 Mar 2021
It is 60 Lumens.
Hi, are the batteries able to be changed, and do you sell replacements? Thanks
Asked by Simon Grant on 21 Mar 2021
The batteries cannot be replaced on this unit.
Does this need a separate solar panel to install or is the solar panel installed into the light?
Asked by Cameron Hutchinson on 17 Mar 2021
The solar panel is integrated.
My door is north facing and so the front gets barely any sun, will this affect the brightness of the light?
Asked by Alana on 14 Mar 2021
This light has an integrated panel and needs to be placed on a South facing wall.
How far do these lights protrude from a fence with the light and bracket in total please. Thanks
Asked by Paul Wilson on 11 Mar 2021
Approximately 185mm.
do these have an off/on switch?
Asked by Marcus on 5 Mar 2021
yes, they do have an on/off switch.
Do these lights have a built in solar panel are is it separate attached by a cable?
Asked by Danielle Nind on 25 Feb 2021
The solar panel is integrated.
How do u change from winter to summer setting
Asked by Vicky Brown on 21 Feb 2021
You need to press on the switch button and the setting would be changed.
Hi, I was wondering can you replace the bulb when it dies?
Asked by Michelle Myers on 13 Feb 2021
I am afraid not.
Hi Can you tell me the colour of the light please As one pic looks black and other looks grey?
Asked by Brian on 7 Feb 2021
It is anthracite.
Do you have to screw these in? I have a large balcony in London so would love a few of these to brighten it up, the material of the side of the building however is metal/steal, would command strips hold these up okay? Thanks Paul
Asked by Paul Stanley on 4 Feb 2021
These need to be drilled or screwed in. We would not recommend them to be secured with any type of tape/glued tape as it may not be strong enough.
Hi I currently have 8 of these lights I just wondered do u think they coukd be fitted to a normal fitted fence not just a brick wall and if so what fitting do u recommend. Thanks
Asked by Richie Walton on 1 Feb 2021
These lights can go onto fence or brick wall, they come with all the fixings and fixtures you will need so no need to buy any special.
Can these be controlled at all? Only on for 'x' hours, worried about safety if on all night
Asked by Aaron on 25 Jan 2021
There is no timer, so cannot be programmed. They will come on when it is dark until the battery runs out or there is light, whichever comes first.
What waterproof rating are these lights and can these be positioned under a front door canopy please?
Asked by Marcus Stafford on 29 Dec 2020
No we do not recomend this for under a canopy as the panel is on top of the light. It needs to be away from any shading or covering.
Hello, is this item waterproof? would like to install it outdoors.
Asked by Alan E on 18 Dec 2020
Yes this light has a IP65 waterproof rating
Could these realistically work on a north facing wall or do they need to be south facing to work over winter?
Asked by Alec on 14 Oct 2020
We do not recommend this.
Hello Does the light work on a timer? or do they come on automatically when it gets dark? Do you sell replacement batteries and what is the cost? What is the life span of the battery which comes pre-installed? thanks.
Asked by LHB on 3 Oct 2020
These lights come on automatically when it gets dark, the batteries should last around 3 years.
How many screws are in the back plate?
Asked by Dawn on 13 Sep 2020
There are 2 screws that are required for the installation of this light.
Is this black in colour or a dark grey?
Asked by Francesca on 6 Sep 2020
Very dark grey
These are just what I'm looking for but I would like them in chrome! I see that this question has already been asked. Is there any chance?
Asked by Gareth on 2 Sep 2020
Unfortunately we don't have these in a chrome colour. We do offer a similar up & down light - Chester Up & Down Solar Wall Light in Stainless steel, however it does not have an integrated solar panel.
What colour is the unit body black or anthracite?
Asked by Richard Oldroyd on 1 Sep 2020
It is anthracite.
Hi Is the colour of the light in a black finish or is it anthracite. As l am looking for a stylish solar light in black. Thanks
Asked by Julie Hood on 28 Aug 2020
It is anthracite.
Is there an on/off switch for this light ? thanks
Asked by jane on 5 Aug 2020
Yes, there is an on/off button. If you leave the light switched on, it will come on automatically every evening.
Can these lights be installed onto brick and use them as front light for my house?
Asked by Mark on 4 Aug 2020
yes, they can be installed onto brick.
Is this light black or dark grey. Thanks
Asked by Anna on 4 Aug 2020
It's anthracite colour.
Hi, is the solar panel at the top of the light itself? Thanks
Asked by Tom on 3 Aug 2020
Yes, the solar panel is integrated into the top of the light head
Love all your solar lights but all my lights in my garden are white light not warm white, will any of your solar lights of this style be available in bright white solar lights please?
Asked by Louisa Lane on 27 Jul 2020
Thank you for your kind words. I am afraid that we do not have a light that is in anthracite edition and cool white, but we are always looking into adding more products on to our website.
What is the IP rating on this item
Asked by Glenn on 26 Jul 2020
It's IP65.
How does this attach to the wall?
Asked by Sandra haynes on 12 Jul 2020
You will have to drill and use two screws in order to attach securely this light on the wall.
Please could you confirm where the on/off switch is. Do you have to unscrew or remove any part of the light to get to it?
Asked by Chris Dollery on 6 Jul 2020
It's at the back of the ligh head, where the wall bracket it.
Hello how far apart are the screw holes for install placed? I want to put this on a 4x4 post and need to make sure it will fit. I see you have the bracket dimension but not the screw hole placement
Asked by Danielle Ross on 25 Jun 2020
The screw holes should be 34mm apart.
Hello, what are the dimensions of the bracket please?
Asked by Caro Po on 6 Jun 2020
The dimensions are: 7.5 cm wide and 10.5cm high.
Are these easy to fit?
Asked by Michelle on 2 Jun 2020
The installation is very easy. You have to drill two level holes 34mm apart and use the fixing provided.
Do these lights have the solar panel built into them? Or do you have the panel connected by a wire? Thanks.
Asked by Amy on 17 May 2020
This light comes with an integrated solar panel.
Hi will you be doing this in white or silver? I don't want a light that has a remote panel. Thanks
Asked by Stephen on 24 Apr 2020
I can certainly pass this to the product development tea, owever it is not in the imediate future of the light.
How are these installed on the wall?
Asked by Joe Darby on 20 Apr 2020
There is bracket that attaches to the wall then you put the light onto that bracket.
What are the dimensions of the wall fitting?
Asked by Harriet on 11 Apr 2020
The back plate is 7.5 cm wide and 10.5cm high.
Sorry to bother you, What material is the wall light? Do you get a discount for multiple purchases of one item? Thank You
Asked by Ian Taylor on 11 Apr 2020
Hi, it has a matt finish. If you keep an eye out and sign up for our deals we will email those through.
Will you be selling this design in chrome?
Asked by Louise on 10 Feb 2020
Currently, we do not have any plans but thank you for the feedback. We do have a similar light called the Chester which has a remote panel. See the Chester here
Although the light comes on automatically at dusk can it be turned off, or does it stay on until the battery goes flat? Thanks
Asked by Paul on 22 Jan 2020
It can be manually switched off if required.
Hi, I'd like the Grantham up and down solar lights but I need them in warm white light please can you confirm the colour of lighting before I order?
Asked by Deb Beckett on 21 Jan 2020
The Grantham is a warm white light.
Hello there, I'm looking for a solar powered, motion sensor. Is that a feature of this light?
Asked by Stella on 12 Jan 2020
This light operates dusk to dawn and is not motion activate. We have our Truro Motion you might be interested in.
How many lumens does this light emit? Would it be suitable for either side of a patio door to generate light to the patio area or is it more decorative than for creating usable light?
Asked by Roy D on 5 Jan 2020
The total lumen out put is 60 lumen. So the output of each light is 30 lumen.
Does this light need seperate solar panel
Asked by Carol Hewitt on 5 Jan 2020
The panel is based on top of the light with the LEDS around the outside.
What are the dimensions of the back plate /wall attachment please? Thanks
Asked by Claire Ramsey on 4 Jan 2020
The back plate is 7.5 cm wide and 10.5cm high.
Hi there, I already have the Chester up and down wall light in stainless steel and wondered if you had any plans to release this in the same colour to match? Thank you.
Asked by Emma on 28 Dec 2019
There are no plans at present to create a stainless steel Grantham.
Where is the solar panel for charging the light, this is not shown in your stock photo???
Asked by Mandy on 8 Dec 2019
The solar panel is based on top of the item
Just received my light. To charge it initially for the recommended 3-5 days, do I just place it in sunlight or do I need to push the on button to activate it or something?
Asked by Luke on 5 Dec 2019
We recommend 3-5 days outside in as much direct sunlight as possible. After that charge up time switch it on and you should be up and running!
Does this light have a separate solar panel or is it integrated into the light please?
Asked by chris mcclelland on 2 Dec 2019
The panel is integrated, with the four LEDS around the side of the panel.
Hi, Do you ship to Australia?
Asked by William Lee on 23 Nov 2019
I am afraid not, we can always provide you with a quote for delivery, if you email your full address to suzie@thesolarcentre.co.uk
Does the light automatically come on at dusk?
Asked by Jen on 23 Nov 2019
This is correct, the Grantham comes on automatically at night!
Hi can this battery be recharged in winter to keep it bright thanks
Asked by Hayley Spencer on 23 Nov 2019
The panel will continuously charge the battery during the day so ther should not be a need to manually charge the battery. We do not recommend opening the unit to remove the battery as this could invalidate the warranty.
Can I ask what temperature the light is? I would like something around 2700k. Thank you
Asked by Trina on 14 Nov 2019
It is 3000k in temperature. It is warm white.
Will this item also be available in a silver finish?
Asked by Heidi on 12 Nov 2019
There are no plans at present for a silver finish.
Does this light have a separate solar panel or is it built into the light?
Asked by Julie on 31 Oct 2019
The solar panel is integrated into the top of the light.
Hi I am very interested in this solar light. I have a few questions does the light come already fitted with the solar panel or is that separate. Do you need to replace the bulbs? Is it led? And finally where can you buy the replacement batterys for it. Thank you. Craig
Asked by Craig on 26 Oct 2019
The panel is intergrated on the top and the leds are in each corner so will not affect the panel working, quite a clever design if we do say so ourselves! You are not able to repalce the bulbs, but you shouldn't need to. The batteries are already included, so no need to purchase them. They should last up to 3 years.