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Frequently asked questions
Would this shape light replacement base work on the mushroom shape light? We bought the cactus shape light on 12th March 2025 and it didn't hold its charge long and has stopped working altogether..
Asked by Lesley on 17 Dec 2025
Hello, This base is for the shapelights, the mushroom light is a shimmer and we do not have replacebale bases for the shimmer lights.
Please can you tell me if this replacement base fits my 40cm pebble light? Thank you
Asked by Jean on 11 Aug 2024
Yes it will!
Hi you have a reference of SLRB on this product. The only reference I can see on my unit is 5V-SELV are the 2 compatable
Asked by Richard Smart on 4 Aug 2024
The base is compatible only with the shapelight range, so I am slight confused what you mean in your question. The base comes with all you need including battery.
Hi, Does the replacement base come with a Base Wrench? I need to replace mine but can't locate the original Wrench. Thanks
Asked by Niall on 4 May 2023
Hi Niall, the replacement does not come with a base wrench, however, one is not needed in order to swap them out. Simply twist it over anticlockwise, and the base should come off the thread. Hope this helps!
Love your products. Just had replacement base delivered. Do we have to charge it or is it ready to use.
Asked by susan winslett on 30 Jan 2023
We appreciate that Many thanks :) If you charge them before use, you can do this by sunlight or USB.
How do I remove the base, does it just click out? I dont want to shatter it as there are no instructions on how to remove the old one and replace the new one
Asked by Den on 10 Jul 2020
You just need to twist it over, anticlockwise, and the base will come off the thread and you can replace it.
What are the dimensions please
Asked by Trudy Bishop on 31 May 2020
It is 19cm across the base.
What are the dimensions of the base and is it a light as well as a solar panel
Asked by Sue Gussman on 21 Mar 2020
The base is only designed to work with our shaplights, so will fit into them with no issue. If you are trying to use them as a stand alone decoration we do not advise doing this.