Shapelights Replacement Base

Great Lights and GREAT Service Verified Purchase
When we had an area of the garden remodelled I ordered 5 shapelights in two different designs and have been so pleased with them One recently stopped working properly whereby in outdoor mode it would remain on even when it was light. As it was outside the guarantee period I ordered a replacement base unit. which arrived promptly Out of curiosity I contact their customer service team and they thought it could be a fault with the battery and they sent me a new one free charge and asked me to let them know if that solved the issue. Sadly it did not I when I passed this onto them they offered to sent me a replacement base unit free of charge so I had a back up base until How is that for customer service!!!!!! It even spurred us n to ordering a couple of their Firefly lights which will be arriving next week
By John on Jul 26,2025

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Great customer service Verified Purchase
Bought 2 sphere lights for the garden & loved them but they just didn't keep their charge and didn't light up after the initial night despite there being plenty of sun. Contacted customer services who sent to new base units and this has now sorted the problem! Love them!

Customer Photos:
By Lisa Beavan on Jul 13,2025

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Replacement base Verified Purchase
Fantastic service, no fuss, when I rang to get a fix on the two bases that originally came, The new ones did the job , great company to deal with and the lights are grrrreat!!
By Jones Alun on May 8,2025

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Glows in the dark! Verified Purchase
The first base I had on my cube didn't charge at all. A replacement was sent very quickly and this one works perfectly.
By Christine Ludlam on May 7,2025

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Base replacement Verified Purchase
I bought a pillar light in May and all was well up until about a couple of weeks ago when it stopped charging out in the garden, I thought maybe it hadn't been sunny enough so I charged it via usb and then put it back outside but after a few days it stopped lighting up so I charged it via usb again and phoned The Solar Centre customer services who said they would send me a replacement base free of charge as it was still under guarantee and it arrived 2 days later and after charging it up it's now outside glowing nicely!! Very happy!! Thank you
By Lisa on Nov 14,2024

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