Frequently Asked Questions - Shimmer Solar Glow Stone Pebble Mood Light

Question:

Hi, the light is only on for about an hour each night. Remote is sporadic in operation. I also have other garden lights from you that are also poor with their light strength. The free lights sent work very well!!
By Tim Fleming on Dec 18,2023

Answer:

During the winter months, the sun is pretty low and we don't get much of it so if the lights are not on a south-facing wall they would take a little longer to charge. Could I ask if you can help with a little troubleshooting please, if you can switch the light off for 3 to 5 days let the panel gather a charge in the sun and they should work when you turn them back on may just need a boost. Please let me know how you get on.

Question:

Can the battery be replaced in this?
By C Anderson on Sep 11,2023

Answer:

Hello.

 

Yes they are located in the base.

Question:

I was given these as a gift and haven't used them yet. Can they be set to turn off at a given time rather than stay on till dawn? Or easily turned off when I choose via an app? I don't want light in my garden when we are not using it. That is the time for dark skies and wildlife in our garden.
By Charles on Sep 4,2023

Answer:

Hello, 

The shimmer pebbles come with a remote that you can use to switch them on and off at will, however they cannot be set to a certain time or to run for a precise period of time. 

Question:

HI I CANT SEEM TO THE SIZE ON THIS PRICE ONE?
By DAWN on May 4,2023

Answer:

Hi Dawn,

The dimensions for the shimmer solar glow are: 32cm by 24cm.

Question:

HI AGAIN.CAN THESE BE USED WITHOUT THE STAKE.REGARDS
By LYNN ARRELL on Feb 25,2022

Answer:

yes they can.

Question:

Can the pebble lights be left out for the winter?
By Susan McGoldrick on Sep 25,2021

Answer:

Yes, they can be. 

Question:

I bought one without a Remote and the 4-5 colours alternate every 5 seconds. Do you sell these?
By YUSUF on Sep 22,2021

Answer:

we have the shapelights which come without the remote:

 

Question:

How long does it take the solar battery to charge for the first time? I followed the activation instructions and although my lights have been out in the daylight for > 36hrs, they aren't coming on at night.
By Kate on Sep 3,2021

Answer:

we advise our customers to charge their light up to 3-5 days 

Question:

My light has stopped working after being outside during several days of heavy rain. Could the battery need changing and if so where is the access to the battery and what type of battery is needed? Regards
By Jean Grey on Sep 1,2021

Answer:

You need this type of battery: Li-ion 14500/3.2v/500mAh. 

It is available on our website.

The battery is located on the base. 

Question:

The colour description is different to the photo description. Could you tell me if one of the colour changes is orange?
By Janice on Aug 17,2021

Answer:

I am confused about what you mean, the light can be an orange colour, you can choose from any colours which are shown. 

Question:

Can this be lit as just natural/cream/white colour I'm not interested in the other colours.
By Gita on Aug 4,2021

Answer:

You can set it to work on white colour. 

Question:

The shimmer pebble. Can this be changed via USB too? And if you can change the colour do you get to pick which colour you want when you pre order?
By Karen Crichton on Jun 16,2021

Answer:

It cannot be charged via a USB cable. You can choose a static mode, and you can pick a colour from the remote control.

Question:

can you confirm the size of the pebble
By Debra Morgan on Jun 12,2021

Answer:

It is 32cm by 24cm.

Question:

What is this made of?
By Emma Leese on May 19,2021

Answer:

It is made of plastic. 

Question:

How do you set up this light.
By C. Lewis on May 14,2021

Answer:

The light comes with a stake attachment for easy installation. 

In order to activate the light, you will have to press the button underneath the light. 

Question:

why does the shimmer pebble have remote control if you cannot set colour? Yet in the description it says remote to choose your colour.
By jul on May 1,2021

Answer:

You can change the colours on this unit, it comes with remote control and different settings. 

Question:

We are looking for a constant not-too-bright light. Don't want to scare off wildlife, but don't want to trip in dark area. What is best option please?
By J Williams on Apr 25,2021

Answer:

It might be best to look into post lights. 

Question:

Hi. This isn't a question but I've noticed a couple of people have asked if the shimmer pebbles can be set to one colour and been told no. This is not correct. I've just bought three of these (March 2021) and have them all set to the same colour which I change every night. So you have complete control over colour settings.
By Graeme Smith on Apr 17,2021

Answer:

There has been an error from our side. Thank you for pointing that out. The unit can work on static colours as well as on colour changing mode. We have now made the appropriate changes to the FAQ's section. 

Question:

Will one remote work with multiple lights? I'm thinking of purchasing a few but could end up with a remote control nitemare!
By Kevin on Apr 1,2021

Answer:

The remote control is universal. 

Question:

What material are these solar lights ie plastic?
By Serene Wringer-Burnett on Mar 30,2021

Answer:

There are made of plastic. 

Question:

Sorry to ask this question again but can you set the light to one colour on the Shimmer Solar Glow Stone Pebble Mood Light as the list of specs says ‘Remote control included to let you select a colour to match your mood'
By Claire on Mar 29,2021

Answer:

Yes, you can select a static mode and choose a specific colour. 

Question:

How long will the light run for on a full charge without further charging?
By Bruce on Mar 28,2021

Answer:

The run time can be up to 6 hours. 

Question:

Can the lights be turned off at, say, midnight. I wonder about the effect on wildlife
By Julie on Mar 28,2021

Answer:

You can switch it off manually, but it does not have a timer. 

Question:

Can you switch the pebble on with the remote before it goes on by its self ?
By Joy Fusco on Mar 18,2021

Answer:

These lights are designed to work only when is dark. 

Question:

Does this have a stake to put in the ground
By Kathleen Shields on Nov 13,2020

Answer:

Yes this light comes with a stake attachment

Question:

Is this a set of two or just one pebble?
By Coco on Nov 6,2020

Answer:

They come individualy 

Question:

I would like solar lights to mark the end of a stone terrace. Do these pebble lights need fixing to the ground. Are they heavy enough to withstand being blown over?
By Sue Webb on Nov 6,2020

Answer:

It is unlikely that the lights would be blown over due to their size and shape, they come with a stake to secure them. 

Question:

Dose it come with 6 lights?
By Zak on Oct 8,2020

Answer:

This is a single light

Question:

Will these work indoors. I would like to use one in my porch. Or is there a suitable alternative
By R J on Sep 25,2020

Answer:

Please look at the USB Indoor outdoor Pebble here, they can be used indoor. 

Question:

How big are these lights?
By Barry on Sep 7,2020

Answer:

32cm by 24cm

Question:

What battery do I need when a replacement is necessary
By Len on Aug 18,2020

Answer:

Li-ion 14500/3.2v/500mAh. 

Question:

Can you change the battery once its died
By Emma on Aug 10,2020

Answer:

They can be replaced yes! They are Li-ion 14500/3.2v/500mAh. 

Question:

How long do the batteries last and can you purchase and fit replacements?
By Andy on Aug 2,2020

Answer:

The batteries should last for 2 years. 

To purchase a new battery click here

Question:

Can you confirm if these are waterproof as in they can be left out in the rain? Thanks
By Calum Douglas on Jul 27,2020

Answer:

Yes, these lights are waterproof.

Question:

is the cheaper shimmer pebble £19.99 Still fully waterproof
By Adrian on Jul 12,2020

Answer:

All of our lights are waterproof and can be used outdoors.

Question:

Do these lights give off any 'usable' light?
By Ellen Fletcher on Jun 16,2020

Answer:

There are decorative lights.

Question:

Can you replace the battery when it stops recharging
By Linda Webster on May 6,2020

Answer:

Yes the battery can be replaced. 

Question:

Where is its solar panel? You can't see one in the picture
By Rachel Kirby on May 5,2020

Answer:

It's inside the pebble hidden away from view.

Question:

Hello, is there access to replace the battery when needed? Thanks.
By Hayley Bannister on May 2,2020

Answer:

Yes that is correct. 

Question:

what material are they made from?
By janice on May 1,2020

Answer:

These are made of toughened plastic. 

Question:

Can they be left out year round and if so what should you use to clean them to maintain the ability of the solar panel to receive adequate sunlight, and how often roughly should they be cleaned?
By MRS JILLIAN E WATSON on Apr 29,2020

Answer:

These can be let out all year round, there is no strict formula of when they should be cleaned, but this can just be done with warm soapy water. 

Question:

What IP are these pebbles ?
By Christopher on Apr 13,2020

Answer:

The light will be able to withstand the UK british winter so rain will not harm it. The light cannot be used in water as a feature or be submerged. 

Question:

I have just bought a pebble stone 40cm and paid postage on it to London. I would like to buy another can j give free postage of discount for second purchase. They were delighted with it?
By Mrs I Greenan on Apr 9,2020

Answer:

You can use the returning customer discount moresolar for 10% or sign up to our newsletter and then you will receive an recent discount codes we may have! I am so glad our lights are loved!

Question:

What are the dimensions
By Ninette on Apr 2,2020

Answer:

Dimensions

32cm by 24cm

Question:

Is it possible to make boulders that you could sit on?
By Paula greest on Feb 2,2020

Answer:

You can sit on these no problem. 

Question:

What is the difference between this shimmer glow stone & the dearer solar pebble ?
By Chris on Oct 8,2019

Answer:

Many differences, dearer shapes lights have USB, indoor mode, different light modes and are a different size. 

Question:

Hello, Does shimmer stone needs to be switched off to charge for the first time
By Graham on Sep 17,2019

Answer:

We recommend 3-5days in direct sunlight in the off position. This will give the light a full base charge.

Question:

Will the lamp always cycle through the different colours or can it be set to remain on white?
By Tracey on Aug 6,2019

Answer:

You can set it to work in white colour. 

Question:

Can you give me the measurements of the stones please, do they come in various sizes.
By Barbara Dodwell on Jun 20,2019

Answer:

32cm by 24cm.  The Shimmer is only one size.