Frequently Asked Questions - York Solar Bollard Light

Question:

Instructions say i should use the pin to start the light working, but don’t indicate where to use the pin. I didn’t spot anywhere obvious. Can you provide guidance please?
By Simon on Dec 22,2023

Answer:

Hello,

There is a small opening at the back of the light to put the pin in 

Question:

Hi, is there any way to disable the motion sensor and have the light on constant?
By Paul James Meegan on Sep 20,2023

Answer:

Hello,

Thank you for your question.

You canot disable the motion sensor.

Question:

Does the light come on and stay on all night with a gentle glow then get brighter when the motion sensor is triggered or have a setting so only comes on when the motion sensor is triggered? Many thanks
By Colin Hayward on May 6,2023

Answer:

The York is a motion-activated light that turns on when motion is detected and turns off after the motion ceases.

 

Question:

How directional is the motion sense on these lights? The description seems to suggest the sensor can be mounted in the light or externally. Any details on how both are achieved?
By Chris Simons on Jan 31,2023

Answer:

Hi Chris, The sensor is placed just above the ligth below the panel. It feeds off. Microwave sensors emit microwaves and detect the reflection of these waves off of a moving object. They can detect motion through solid objects, such as walls, and are commonly used in automatic door openers, security systems, and lighting control systems. The sensor cannot be removed and it can sense motion from 8 meters away. Hope this helps

Question:

You state: The York incorporates a state-of-the-art microwave motion sensor which detects up to 8m away and will illuminate for 20 seconds each time motion is detected. Microwave sensors can be hidden inside the light body which removes the need for an unsightly sensor on the front of the light which can be vulnerable to water ingress. So is the sensor mounted on the front of the light or inside the light or is it optional?
By Suzanne G Flynn on Jan 3,2023

Answer:

The motion sensor is located inside the light.

Question:

Is the solar panel integrated or separate to the light unit? Thanks
By Chris on Nov 8,2021

Answer:

 The solar panel is integrated 

Question:

How do I activate the light with the pin? a it is not clear.
By Gillian Palmer on Sep 1,2021

Answer:

There is a small hole near the light if you look at the back of where the light is. 

Question:

what is the colour temperature of the light? I've asked this question now on a number of fittings - it would be useful information to show on all your products as designers are trying to match the temperatures across a number of different lights and locations. Thanks
By Spencer Guy on Mar 9,2021

Answer:

In the features it does mention that the colour is a warm white, I am afraid that as the lights will come from different factories we would be able to promise that they will match each other, as they are made differently. 

 

This stylish 60cm tall warm white down-lighter is made from high quality aluminium and finished in anthracite grey

Question:

How do I turn the lamps on? Where is the on/off located?
By Michael Vosgerau on Jul 26,2020

Answer:

There is a pin that you have to use to turn the light on.

It will then come on automatically every evening. 

Question:

Can the M/Wave Sensor be disabled so that the lamp switches on at dusk and off at dawn [Like the Henley lights] and if so I assume during summer months they will run for the stated 10 hours
By David Stephens on May 9,2020

Answer:

No, sorry this will nopt be possible. 

Question:

Can the York solar bollard light be put into the ground with a spike, or does it have to be screwed down into a solid surface? Thank you
By Susie Eagle on Apr 19,2020

Answer:

screwed down to a solid surface. 

Question:

Where is the PIR? If the posts are designed to sit alongside a path, does that mean motion will be detected some distance directly left & right of the lamp when approaching the lamp along the path?
By Tony on Feb 14,2020

Answer:

The motion sensor is built inside the light and will pick up motion up to 8m away with a full 180 degrees.  

Question:

what is the detectable angle of the motion sensor please?
By GRENVILLE BIDDULPH on Jan 24,2020

Answer:

180 Degrees 

Question:

What is battery capacity and what is the lumen output.?
By Paul Kershaw on Jan 10,2020

Answer:

The light is 200 lumen. The light includes the appropriate Li-ion batteries. 

Question:

Is it possible to change the direction of the solar panel? if not, then which part of the light should ideally be facing south. What is the angle for the motion sensor and it it possible to have it on the back of the light? I'm actually wanting to put up 6 on the edge of my property so if someone walks towards, they go on. They would ideally have the sensor facing west and the light to the east - would that work?
By stephen greenhalgh on Jan 9,2020

Answer:

The panel is intergrated so it is not possible to change it's direction. The solar panel needs to be facing south ideally, however as it is PIR as long as it is not heavily shaded area or north facing where it will not receive any light at all it should be fine. 

 

Question:

Where is the Solar Panel?
By Robert Bland on Nov 6,2019

Answer:

The solar panel is on top of the light. 

Question:

Can the bollard be set to come on at dusk and the light stay on or will it only work from the built in sensor.
By Keith on Oct 17,2019

Answer:

This light is motion-activated only.

Question:

Can it be pushed into lawn using longer bolts
By Paul Allen on Aug 22,2019

Answer:

We wouldn't recommend it. In the summer the ground can be like concrete but come the winter and the rain the longer bolts might not be enough to keep them standing. I would also depend on what type of soil you have. 

Question:

Can the York Bollard Light be screwed down to decking?
By James Rason on Jul 30,2019

Answer:

The instructions can be downloaded here.  The light is designed to be bolted down and not screwed down. A single decking board is unlikely to support the light. Adding additional support could work.  

Question:

Where is the solar panel on this bollard light? Is it on the top or does it have a separate solar panel which can be placed away from the light?
By Louise on Jul 29,2019

Answer:

The solar panel is positioned on top of the light head.

Question:

Can the York Solar Light be attached vertically to a a brick wall? If so how.
By Pauline Keyte on Jul 28,2019

Answer:

The base is the only way to attach the light. Please see our install guide here

Question:

How do they fit in the ground? No picture of the base?
By Davis Alan on Jul 28,2019

Answer:

Please see our install guide here