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Customer Reviews - Shapelights Replacement Base
I bought a shapelight globe and after charging, it worked indoors but not outside. I contacted the Solar Centre who asked us to try a couple of things but when it still wouldn’t work they sent a replacement base within a couple of days which works perfectly. Very happy with their customer service. I’ve bought quite a few items over the years and this is the first issue I’ve had so I am also very happy with the quality of their lights.
By Kenny on Mar 22,2024
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0 | 0 Bought three pebble lights and I was extremely pleased but one base wasn't charging from solar only USB. A few months old emailed The Solarcentre and a replacement free of charge was sent out the same day, what service. I will definitely be a returning customer, one of my work colleagues has also bought lights after seeing mine.
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By Shaun on May 20,2023
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0 | 0 I had a shapelight base replaced. It was still under guarantee and was speedily received. I have 2 pillar Shapelights which I gifted to a friend .I also have 2 cubes and 100 fairy lights. I love them all. They light up my garden so perfectly The Solar Centre offers excellent products at an excellent price and second to none service.
By Allie Blair on Feb 19,2023
Helpful? 1 | 0
1 | 0 After waiting a week for my email to be replied to, I phoned customer service and as light was still in guarantee and got a new replacement base for my shapelight the next day, no quibbles. All working perfectly now.
By Jackie on Dec 31,2022
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0 | 0 Bought three of the globe lights. First one out just would not charge. Replacement base came very quickly after messages back and to sort out the problem. Super service. .Works a treat now. The other two are working well too. . Thank you for wonderful service. This is our third order and we are so pleased with efficient service.
By Dorothy on Sep 25,2022
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0 | 0 I have been purchasing from this company now for quite a few years. I have bought gifts for our friends as they all liked ours . At the moment we have 10 lights in different parts of the garden . I have had 3 replacement bases as som of ours are now a few years old . Easy to fit and I can highly recommend all the products and help with the staff 5*+ for me .
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By Ann-Marie Docker on Jul 29,2022
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0 | 0 I highly recommend this company. I've had my solar lights for over a year and one of them decided to stop working. I emailed the company for help and got a reply within a couple of days sending me the link for a replacement base. Once ordered it came within a few days and my garden is back looking amazing again- so happy and definitely happy to order from them again - thank you
By Sandra on Jun 30,2022
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0 | 0 Excellent quality and works wonders
By Balaram Raman on Jul 2,2021
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0 | 0 Professional support team supplied information about replacement base. The base was dispatched quickly, was well packaged,and worked perfectly. Very happy with Solarcentre products and support.
By Kevin Morley on Apr 22,2021
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