Frequently Asked Questions - Edinburgh USB Solar Festoon Lights (Set Of 20) With Leaf Panel

Question:

You mentioned that they would work as a motion sensor light. Do they come with a motion sensor or do you have one that can be integrated into the system? Thanks
By Dylan Quinn on Dec 17,2023

Answer:

These lights are not motion sensored, they will just activate when it is dusk. 

Question:

Can you buy a replacement solar panel? I can't find them anywhere on the website? What is the output voltage?
By Darren Skinner on Nov 26,2023

Answer:

I am sorry but we do not sell the panel separately. If you wish to contact us on [email protected] if you are having any issues, we will be happy to help. 

Question:

Will these lights light up during the day to use as a walkaway ?
By Iain Clark on Nov 14,2023

Answer:

HI Iain, These light are a dusk till dawn, would work as a motion sensor light 

Question:

I cant seems to stop these lights from flashing I thought they had a static switch is this not correct?
By Tammy Shaban on Oct 17,2023

Answer:

Hi Tammy, These light do have two modes static and flashing. Lights would also flash in static mode which informs us they need more of a charge 

Question:

What are the spare bulbs.? please give a link to show detail and price. May want to order spares with the set. Can we buy just the festoon without the solar and adaptor?
By ROB on Oct 9,2023

Answer:

Hi, 

the bulbs are not available for purchase as regular stock- they can be purchased in your order history as a "Spare Part". 

The festoon is not available on it's own, it does have to be purchased as the set.

Question:

How bright are these in terms of lumens?
By Tina Foulds on Oct 7,2023

Answer:

Hi Tina, these are 12 lumens a bulb so colectavily 240 lumens 

Question:

How do you change the level of brightness on the lights?
By John on Oct 5,2023

Answer:

Hi John, It would be just by pressing one button and going through different modes 

Question:

Hello, could you please tell me power of the solar panel or how many lumens is the highest setting? Also could you clarify if the warm white colour is 2700K or 3000K. Thank you!
By Irene on Sep 4,2023

Answer:

Hi, 

The solar panel is 4V, these are 12 lumens a bulb so colectavily 240 lumens, and sit around 2700K.

Question:

Hi, I was about to order the set of 20 but I saw in one answer they were glass yet in other replies it says plastic. Can you please confirm if they are glass or plastic? If they are glass are plastic ones liable to be available? Thanks
By Martyn Wilcox on Sep 4,2023

Answer:

Hi Martyn, 

The Edinburgh units are made out of toughened plastic. 

Our Falmouth Festoons have glass bulbs. 

Question:

Hi are spare bulbs now available for this product and if show are they replaced?
By David on Jul 14,2023

Answer:

Hello, 

Yes. The bulbs are available for purchase as spares/replacements under "Spare Parts" in your account. 

Question:

What are the bulbs of the Solar Edinburgh Festoon Lights (20) made of? I can't have glass in case of breakage due to dog and tortoise.
By Sharon Evans on Jul 9,2023

Answer:

Hi Sharon, 
These are made of plastic 

Question:

Hello, do you offer these type of lights with a “white” light instead of the warm light please? I see from a previous question these provide a warm light, many thanks.
By Stu on Jul 7,2023

Answer:

They are exclusively warm white lights. 

Question:

Can the solar panel be replaced as mine has rusted through?
By Dianne Davies on May 15,2023

Answer:

Hi Dianne,
Yes, the panel can be replaced.

Question:

Is it possible to add an extension between the solar panel and the first light bulb? I need a run of around 10m in order to place the panel in good sunlight.
By Stuart on Apr 6,2023

Answer:

Hi Stuart, 

Yes there is, we offer an extension cable of an additional 5m, available here: https://www.thesolarcentre.co.uk/products/Edinburgh_Festoon_Lights_Extension_Cable_5m-1143-5.html

Hope this helps. 

Question:

how do you replace lithium batteries
By Robert Halls on Mar 12,2023

Answer:

These unfortunately cannot be replaced as they are wired in 

Question:

Do you sell the replacement solar panel on its own and how much would it cost thanks.
By Kerry on Feb 23,2023

Answer:

Hi Kerry, You are able to replace the panel going through your account next to the image of the purchased product you will see a greyed out area that will will be the spare parts, if you click on this it will alow you to select the panel. It is currently £24.99

Question:

What size are the bulbs please ?
By Mrs Catherine CUTTS on Feb 7,2023

Answer:

Hello, From the top to the ligth where the attaching hook is to the bottom the full light is 12cm the bulb itself is 6cm and the width of the lighbulb is 6cm

Question:

Hi, are the bulbs glass or plastic? Thanks
By Helen on Feb 2,2023

Answer:

Its made from hard plastic.

Question:

Are the bulbs glass or plastic.
By Jon Edwards on Dec 27,2022

Answer:

They are made from hard plastic.

Question:

Unsure which charger to buy. You sayusb to usb micro but they all look the same to me on Amazon. Please help. Thanks
By Pat on Nov 13,2022

Answer:

Hi There, 

The USB you will need is a USB C connecter, you can also use a Samsung charger.

Question:

Is there the option not to have the 4m of cable between solar panel and first LED bulb?
By Gemma on Sep 11,2022

Answer:

 

Unfortunately not, the 4m of cable is designed to allow you to find the optimal position for the panel.

Question:

Hi the instructions say for first use charge for 3-5 days - do you need to charge it for this long if you use the usb charger? Or is this only the recommendation when you are charging using the solar panel? Thanks x
By Joanna on Aug 4,2022

Answer:

Hi There , 

We advise charging your lights for 3-5 days if you're charging by sunlight however for USB you can charge it for 4-6 hours.

Question:

Hi - Can these be joined together to make a longer run of lights ? how much is the USB to charge from mains - thanks
By Lizzie Baldwin on Jul 5,2022

Answer:

They cannot be joined with another set Im afraid , 

From a USB charge of 6 hours full charge, the light will run up to 8-10 hours. 

Question:

Do these festoon lights have the possibility of extending the cable between the solar panel and the first light bulb?
By David Weeks on Jun 27,2022

Answer:

They dont unfortunately. 

Question:

Hi! I live on a narrowboat and am looking for festoon lights to run along the sides... my fenders hang by rope from the roof - do the bulbs get hot when they are on or would it be safe for them to be in contact with polypropylene ropes? Many thanks!
By Rose on Nov 16,2021

Answer:

The bulbs do not get hot when on 

Question:

How long will the lights work on a USB charge when the weather is dull and the solar panel is not able to charge? Will I have to charge them daily?
By Liz on Nov 12,2021

Answer:

From a USB charge of 6 hours full charge, the light will run up to 8-10 hours 

Question:

If you charge by USB can you turn them on when you need or do they just come on automatically?
By Katy Coultas on Nov 7,2021

Answer:

These will only come on automatically when it is dark. 

Question:

Hi , can I add A pull cord switch as dont want it lit up every night and im not 8ft tall to reach switch on back of solar panel thanks, Lawrence.
By Lawrence Peckham on Oct 25,2021

Answer:

No sorry, this is not possible. Any attempt to do so would invalidate the warranty. 

Question:

What if you charge the panel for 3-5 days via usb. Will it damage the panel?
By Gloria Smith on Oct 16,2021

Answer:

You should not charge the batteries for over 6 hours.

There is a light inside the USB port that will indicate when the batteries have been fully charged.

 

Question:

Do I need to purchase a solar panel separately? Or does this come with one built in? I'm afraid I'm not clear. If one does have to be purchased separately, are there any well suited ones that can be pointed out?
By R Locke on Oct 13,2021

Answer:

There will be a panel inside the box that has to be connected to the lights. There is a cable with a female and male connection. 

Question:

We have a set of 10 at the moment. Is the set of 20 the same brightness as the set of 10? We don't want them to look different as they will be positioned near each other.
By Helen B on Sep 22,2021

Answer:

They are the same in brightness. the only difference is the length. 

Question:

Hi the instructions says charge the lights for 3-5 day Does this mean attached the lights to the solar panel and leave plugged in Or do you just charge the panel A tad confused
By Jeanette Hunt on Sep 13,2021

Answer:

Please either leave them on charge via the USB cable for 6 hours or leave them outdoors for 5 days in order to fully charge through the sun.

Question:

What size is the solar panel associated with this product.
By Mark on Sep 9,2021

Answer:

The panel is 19 cm high and 13cm wide 2.5 cm depth where the spike is attached. 

Question:

What is the size/dimension of the bulb. It's difficult to gauge from the picture. Thank you.
By DannyDIYer on Aug 31,2021

Answer:

The bulbs are 5.5 inches tall and 3 inches across.

Question:

Unable to see if the solar panel button is on or off?
By Berni McIntyre on Aug 29,2021

Answer:

You should cover the panel to identify when the lights are on/off. 

Question:

Do these bulbs have a small hole in the bottom to drain rainwater in case of water ingress?
By Nikki on Jul 26,2021

Answer:

these lights are sealed so water won't be able to go through to cause water ingress

Question:

How long do the lights take to fully charge via USB please?
By Carleen on Jul 15,2021

Answer:

they take up to 6 hours to charge 

Question:

How much space is in between each bulb and how big is a bulb
By Andrew Franklin on Jul 11,2021

Answer:

There are spaced 55cm apart.

The bulbs are 5.5 inches tall and 3 inches across.

Question:

What are the size of these lights/globes?
By Deborah Blair on Jun 28,2021

Answer:

The bulbs are 5.5 inches tall and 3 inches across.

Question:

Just received lights and says to charge for four to five days .... should this be hours as seems a long time ? Thanks
By samantha bearman on May 6,2021

Answer:

Please leave the lights switched off to fully charge for 3-5 days. 

Question:

Are these bulbs plastic? Can the solar panel be mounted on to a wall?
By Gem on May 3,2021

Answer:

There is both a deck/wall mount supplied for the solar panel.

There are plastic bulbs. 

Question:

Can you buy a replacement solar panel separately in case of damage?
By Leon on May 3,2021

Answer:

I am afraid not, the solar panel cannot be replaced. 

Question:

Do the 20 bulbs run off one solar panel ? What is the full distance from panel to last bulb and how big are the bulbs .
By Samantha on May 3,2021

Answer:

The dimentions of the string are: 

Total length of cable 13.9m / Distance from panel to first bulb 4m / 9.9m of lights / 20 x Festoon Bulbs (spaced 55cm apart)

The bulbs are 5.5 inches tall and 3 inches across.

Yes there is one panel supporting the lights.

Question:

Is there a shorter cable version of this same quality and can you please post a photo of the solar panel and advise on dimensions of the solar panel. Thanks
By Pippi on Apr 29,2021

Answer:

Please look at these lights: https://www.thesolarcentre.co.uk/products/Edinburgh_USB_Solar_Festoon_Lights_Set_Of_10-881-109.html

 

Question:

I have a set of Edinburgh Festoon Lights - Set of 10. Is the solar panel on the set of 20 double to size so the light intensity per bulb looks the same? I need 30 lights but is it better to buy 2 sets of 10 more or one set of 20? Thanks
By Olwen on Apr 25,2021

Answer:

The output of the panel is different, the panel is the same size, the brightness of both will be the same. 

Question:

What happens if a glass bulb is broken or fails - can they be replaced?
By Stuart Bowes on Apr 24,2021

Answer:

Unfortunately, they cannot be replaced. 

The bulbs are made by toughened plastic, they cannot break easily. 

 

Question:

Can you buy a replacement solar panel or battery for the panel?
By Louise Sinclair on Apr 24,2021

Answer:

I am afraid not, the solar panel / batteries cannot be replaced. 

Question:

Hi there I've just bought a set of these. I haven't opened the box yet but was wondering how you fix them to walls, are there hooks included in the pack? Or do I need to buy additional hooks to attach them? Many thanks. Laura
By Laura Solomon on Apr 22,2021

Answer:

There are hooks on top of the lights you can use to put them up on the wall. For the string, you will need either further hooks or nails. 

Question:

Where is the on/off switch located? The lights are for the top of a pergola so wondering if the switch is accessible or attached to the solar panel which in our case but have to be up a height and therefore not easily accessible (we wouldn't want to leave on all night), thanks
By Ken on Apr 9,2021

Answer:

The switch button is located on the solar panel.

Question:

What strength number are lights ,we brought number 10 ,and it's not bright ,would these be brighter
By Pat on Apr 5,2021

Answer:

These are decorative lights. They will illuminate in the same way as the set of 10. 

Question:

If charging by usb how do you know when they have fully charged ?
By Karen Taylor on Apr 3,2021

Answer:

It will take approximately 6 hours. 

There will be a green light glowing inside the USB port. 

Question:

Do these use the same connections as lumify? Eg could I connect to a lumify battery?
By Tony on Apr 3,2021

Answer:

I am afraid not. The solar panel that needs to be connected with the Edinburgh festoon lights will be inside the box and the battery is inlcuded. 

Question:

Hi, are these lights a warm white please?
By Georgina Dowding on Apr 2,2021

Answer:

Hi, yes there are warm white colour. 

Question:

How do you charge with usb ?
By Vanja Martyn on Mar 29,2021

Answer:

There is a USB port on the solar panel. 

Question:

Could I put these against a brick wall, or are they likely to shatter against it if the weather is poor?
By Linda on Mar 28,2021

Answer:

The bulbs are made of toughened plastic, so will not shatter. 

Question:

Hello Can I switch these lamps off when not in use ? Thank you
By Ray Maze on Mar 26,2021

Answer:

Hello, yes you can, there is a switch button on the solar panel. 

Question:

Hi When you say 14.45 m is that from the solar panel to end light or from first light to end light as I know there's 4 m from panel to first light Thankyou in advance
By Gemma nicholson on Mar 25,2021

Answer:

Total length of cable 13.9m

Question:

Are these glass bulbs?
By Laura Sowton on Mar 21,2021

Answer:

There are plactic bulbs. 

Question:

Hi, can you switch these on manually, or just off? Thanks!
By Tim on Mar 21,2021

Answer:

You can switch these lights on/off manually if you wish to.

Question:

The panel for the solar lights will fit on a wall above an arbor, whereabouts is the switch for the lights.? If its on the panel do you have similar lights with other switching options. Many thanks.
By Peter Stanger on Mar 20,2021

Answer:

The on/off switch is on the panel. Sorry we do not have festoon lights with any other switching options. 

Question:

Hi, I've just had mine delivered, how long would you recommend charging them on USB please?
By Scott on Mar 19,2021

Answer:

Hi, it will take approximately 6 hours for the unit to fully charge via the USB cable. 

Question:

Do they switch on automatically?
By Nicola on Mar 18,2021

Answer:

Yes, they do come on automatically when it gets dark. 

Question:

Can you tell me if these are suitable for a pergola, are the wires between the bulbs flexible and could wind around the pergola? If not which set of festoon lights would you suggest please.
By Sara on Mar 18,2021

Answer:

These lights will be suitable. 

Question:

What sort of run time is achieved from a charge please?
By Duncan Johnson on Mar 14,2021

Answer:

The run time from a full charge will be up to 10 hours. 

Question:

Is the power panel detachable so that you can charge inside using USB charger
By J. Evans on Mar 12,2021

Answer:

That is correct, the panel detaches, so you can then bring it inside to charge. 

Question:

Hi, Can you replace the bulbs and if not, how long would you expect them to last i.e years or months? Thank you Erika
By Erika Howman on Mar 11,2021

Answer:

The bulbs cannot be replaced. 

It is rare for the LEDs to stop working. 

Question:

Hi..is the cable that these bulbs are attached to flexible? Looks more like a tube or rod from the picture so need to know if this can be intertwined or not..thanks
By Abigail Dodd on Mar 8,2021

Answer:

The cable can be flexible. But it cannot be twisted as that might damage the connections. 

Question:

Can you link another set to these, therefore making the total length approximately 28 metres?
By Mark Smith on Mar 8,2021

Answer:

I am afraid not. Each panel will support a certain amount of led's.

Question:

Are the bulbs plastic or glass please? Answer to a previous question suggests glass?
By Jo Tong on Mar 5,2021

Answer:

There are made of plastic. 

Question:

Can you extend the lights on these, i.e add another set of 20 bulbs to get a longer run of lights without additional solar panels?
By Peter on Mar 4,2021

Answer:

I am afraid not. Each solar panel will be able to support a string of 20 bulbs. 

Question:

I see you can not replace the bulbs. Are the bulbs glass or plastic?
By Emma Morris on Mar 4,2021

Answer:

There are made of plastic. 

Question:

Do these come with fixings to attach to the fence? If not, what would you recommend using to attach? Thanks
By Craig on Mar 1,2021

Answer:

There is both a deck/wall mount supplied for the solar panel.

Question:

Hi, can you charge the lights with USB for first use or do you have to charge in the sun?
By Kate on Feb 25,2021

Answer:

Hi, you can charge the lights via a USB cable. It can take approximately 6 hours for the unit to fully charge. 

Question:

Could you publish or email me a picture of the solar panel as I need to see how I could mount it. Plus, as they can be charged via USB can this be done in situ using a power bank/cell or could I remove a battery pack from them and charge it indoors? Thanks, Dave.
By Dave on Feb 25,2021

Answer:

The panel can be wall-mounted and the USB cannot be done in situ, we recommend bringing it into the house. 

Question:

How long are the run times on the three settings once fully charged? Thanks
By Tom Scoble on Feb 21,2021

Answer:

The run time is up to 10 hours once the unit has been fully charged. 

Question:

Are these lights Warm White or Cool White?
By Janet Cameron on Feb 20,2021

Answer:

These lights are warm white.

Question:

Are these waterproof? I.e. can I leave them out over the summer or would I need to bring them in?
By Lewis Roach on Jan 27,2021

Answer:

These lights are made to be outdoors so no need to bring them in

Question:

What in your range of solar festoon lights are the brighest ones when on please? Which ones have plastic lights rather than glass so dont shatter easily? thanks
By Joan on Nov 18,2020

Answer:

The Festoon lights are typically for decoration, the brightest is probably the Edinburgh Festoon lights. The plastic Festoon lights are the Elan, Elan Multi and the Lumify Lights 

Question:

What size are the bulbs please
By lyn on Oct 31,2020

Answer:

The bulbs are 5.5 inches tall and 3 inches across

Question:

Are they IP65 rated?
By Karen Shipley on Oct 28,2020

Answer:

Yes, there are IP65 rated. 

Question:

Can these bulbs be replaced if broken?
By Mark Alexander on Sep 17,2020

Answer:

No, the bulbs are not replaceable. 

Question:

Do these join with the Edinburgh 10 bulb set?
By Louise Giles on Sep 17,2020

Answer:

No, there is no way of joining them at this time. 

Question:

Do you offer a cable to extend the solar panel to lights section?
By Ian on Sep 16,2020

Answer:

No, sorry!

Question:

Does the solar panel need to be charged from the mains before first using it? If so for how long?
By Qasam Mahmood on Sep 4,2020

Answer:

We would recommend charging via usb first which could take up to 7hrs but more than likely 1-2hrs. You could leave the panel outside for 3-5days with the lights off too. This gives the batteries a full charge so you get the most of your lights straight away. 

Question:

what is the difference between these and the lumify usb bulb lights?
By Janet Blair on Aug 26,2020

Answer:

It's mainly cosmetic with the Lumify vintage bulbs having a different look and clear wire between each bulb.

Question:

Please can you advise the size of the bulbs and also the size of the solar panel and position of the batter (ies)
By Rich Siday on Aug 14,2020

Answer:

The bulbs are 5.5 inches tall and 3 inches across

The solar panel should be placed South facing and somewhere without any shadows/obstructions.

Question:

Could you tell me the size of the solar panel that comes with these lights please? Thanks :)
By Jill on Jul 29,2020

Answer:

The panel is 19 cm high and 13cm wide 2.5 cm depth where the spike is attached. 

Question:

Can you link two sets of lights together?
By Malcolm Leitch on Jul 23,2020

Answer:

I am afraid not. Each solar panel will support only 20 bulbs. 

Question:

Do you sell replacement bulbs - I managed to break the plastic in one.
By Hannah on Jul 12,2020

Answer:

I am afraid that the bulbs cannot be replaced. 

Question:

Description doesn't match the features description? Is it 14.45m of cable or the shorter cable as described in the description? Thank you.
By Stephen Wood on Jul 8,2020

Answer:

Total length of cable 13.9m
Distance from panel to first bulb 4m
9.9m of lights