Frequently asked questions
Can you sit on top of these lights and use them as a seat for children?
Asked by Veluz on 25 Oct 2023
Hi Veluz, Our shape lights should be able to hold weight of a child
Do these have an energy efficiency rating?
Asked by Chris on 30 Jul 2023
Our lights do not have energy efficiency ratings as they are not mains powered.
Hi. Are these lights dimmable? Thanks.
Asked by Peter on 29 Oct 2021
No, these are not dimmable.
Can you have these lights on all evening inside the house.or will they only come on when it's dark?
Asked by Sally Reynolds on 18 Oct 2021
You can use them inside the house. They have both an indoor and outdoor mode.
Very pleased with my shape lights, but I don't know how to get them to change colour automatically. The only way I can change the colour is manually. What am I doing wrong?
Asked by Vivien Redman on 18 Jul 2021
Please see below a Youtube video showing how to get to the automatic colour changing mode https://youtu.be/AkMIRcmZBsc
Can these be powered by the mains via a low voltage transformer?
Asked by Alan on 12 Mar 2021
I am afraid not. You can only charge them via the USB cable provided or through daylight.
Would like to mount the cylinder lamp on top of a garden wall, can I screw the base plate to make a secure mounting? Thankyou
Asked by John Warren on 27 Sep 2020
You could but it would make it difficult to unscrew to take down to re-charge via USB when needed.
I have a redundant full-size, 9 foot-high, maritime navigational sea buoy in my front garden (as one does . . .). Unfortunately the beacon light atop its pinnacle got broken. I am interested in using your cylindrical shapelight as a replacement. But I would prefer to house it inside a slightly larger protective clear glass (or maybe plastic) outer cylinder fitting over the shapelight. My question is, will your cylindrical shapelight still be able to function from solar rays if it is inside a slightly larger clear glass (or maybe plastic) protective covering (which I think will probably be about 3 or 4mm thick)? Incidentally, you may be interested to know I live on the coast and that my 'landlubber' sea buoy is positioned where it overlooks a busy shipping route, but the navigational authorities with whom I've checked say I can have the buoy's green light lit up - but it must not be flashing (in case some dopey sea captain gets confused by it in the dark and runs his ship aground!). Look forward to getting your advice.
Asked by Sean Gallagher on 23 Sep 2020
I wouldn't recommend the Cylinder for this function or being encased in anything.
Where are these lights made
Asked by Claire Hayward on 21 Apr 2020
All our lights are made in China.
what lumen rating is it ?
Asked by robert on 11 Apr 2020
The Shapelight is a decorative light, so there is no lumen rating.
Are you getting in a larger cube than the 40cm one? Also do you ever gave an offer on for free postage to London?
Asked by Mrs I Greenan on 9 Apr 2020
We are not looking into any bigger sizes at the moment, you can choose free delivery at the shipping stage.
Hi, in regards to a suitable replacement charger... The description is a USB cable however the charging socket on the light is a round socket not a USB port. Could you help please?
Asked by Debbie keenan on 1 Feb 2020
We sell the charging cable you need here . Hope this helps!
We have lost the charger cable that came with the cylinder light. Could you tell me what kind of charger cable is requires so I can find a replacement please
Asked by Debbie on 22 Jan 2020
Never fear! You can buy one right here !
Hi I have one of these lights and want to know if the light automatically cycles through the colours or do you need to choose one colour manually at a time. If automatically how do you start the cycle running and how long does each colour last.
Asked by Colin on 18 Dec 2019
You will need to put it onto a certain colour. If you look in the instructions you will see the list of colours, beside the 2nd blue colour it will say (colour change mode) if you place it on this mode it will go through them automatically.
Where is the solar panel - I can't see it in the current pics. Is it built-in or something separate that's plugged in?
Asked by Aaron Burton on 10 Sep 2019
The Solar panel is built-in to the light. It's on the inside hidden away.
How bright are mood lights have your fairy lights, mini London post lights & torch light (large one) very happy with them. Would mood light light up plaque on garden wall?
Asked by Mary on 21 Mar 2019
I think it would but the light would be in the way of the plaque? Maybe have a look at our spotlights.