Great company to deal with.
Verified Purchase
Had an issue where what looked like the usb insides were missing so the panel wouldn't charge up. Quick email to customer services and received a reply very quickly. Replacement panel sent out and received with thanks. Lights look really good when lit up at night. The cabling and sealing around the bulbs appears top notch with a real quality feel. Got two sets of these festoon lights now, very pleased with them.
By Richard Walker on Mar 25,2024
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Great customer service!!
Verified Purchase
Bought a replacement solar panel as my old one stopped working. Couple of weeks later I tried to charge it by usb but wouldn't change. Emailed customer services and a replacement was sent out the same day . Shining bright again !
Excellent customer service from Lina . Recommended to friends and they have purchased from Solar centre. Top company!
Customer Photos:
By Heidi on Mar 13,2024
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Brilliant Customer Service
Verified Purchase
Superb customer service when a panel failed after 11 months. Sent a new one straight away, no questions asked.
Really recommend these guys.
By Ben on Jul 12,2023
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Fantastic lights and exceptional service
Verified Purchase
I have purchased these lights twice because I was so happy with the first set I wanted some more. They are the best solar lights I have ever had, they are so bright you would think they are mains connected and they work throughout the year even in winter.
The product description ordering, website details and videos are very informative and helpful to make your purchase and the customer service and delivery is excellent.
I am impressed with Solar Centre wish more companies had the same service levels.
By Mrs Papst on Jun 10,2023
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Fantastic lights and exceptional service
Verified Purchase
I have purchased these lights twice because I was so happy with the first set I wanted some more. They are the best solar lights I have ever had, they are so bright you would think they are mains connected and they work throughout the year even in winter.
The product description ordering, website details and videos are very informative and helpful to make your purchase and the customer service and delivery is excellent.
I am impressed with Solar Centre wish more companies had the same service levels.
By Mrs Papst on Jun 10,2023
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Great Customer Service
Verified Purchase
They sent me a replacement solar panel because the first one was faulty and under guarantee.
Fast and speedy service.
Thank you.
By Lee on Jul 10,2022
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Excellent Customer Service
Verified Purchase
The solar panel on my new Edinburgh lights appeared to be faulty and not holding a charge (the USB charge was fine). This was quickly and efficiently resolved with a couple of emails. No fuss, just great customer service. Many thanks
By Marc Young on May 27,2022
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Servicr
Verified Purchase
Had been trying to get a replacement solar panel for a number of weeks without success, then a parcel arrived with a complete new set of lights with panel. Well done Solar Centre - but I would still like to buy a spare panel if at all possible please.
By David on Apr 29,2022
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